Business Systems Analyst

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Business Systems Analyst

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 Details 

Open Date  | 07/22/2025
Requisition Number  | PRN42627B
Job Title  | Business Systems Analyst
Working Title  | Technology Transformation Analyst
Job Grade  | E
FLSA Code  | Computer Employee
Patient Sensitive Job Code?  | No
Standard Hours per Week  | 40
Full Time or Part Time?  | Full Time
Shift  | Day
Work Schedule Summary  | Monday – Friday, 8:00am – 5:00pm
VP Area  | Academic Affairs
Department  | 00296 - Registrar's Office
Location  | Campus
City  | Salt Lake City, UT
Type of Recruitment  | External Posting
Pay Rate Range  | $60,000
Close Date  | 08/25/2025
Priority Review Date (Note - Posting may close at any time)  |
Job Summary  | The University of Utah’s Office of the Registrar is seeking a detail-oriented and tech-savvy professional to support the transition to more efficient, digital academic operations. This role plays a key part in modernizing student services by designing and maintaining electronic forms, managing academic calendars, supporting student information system (SIS) configurations and the CRM system, and ensuring data integrity and security. The ideal candidate will collaborate across departments to streamline processes, enhance data reporting, and contribute to the successful deployment of technologies including online forms, CRM systems, third party systems that support registrar-activities and SIS enhancements.


Responsibilities  | Support the transition from paper-based to electronic workflows by designing, building, and maintaining digital forms using the university’s e-forms platform (Gideon Taylor). Ensure forms are user-friendly, compliant with ADA and institutional standards, and integrated with relevant systems. Training will be provided. Develop and maintain the university’s official academic calendars and internal process calendars for the Registrar’s Office. Coordinate with academic and administrative units to ensure accuracy and timely publication. Assist with academic structure setup in the SIS (PeopleSoft), including academic calendars, terms, sessions, academic careers, programs, plans, sub-plans, and course catalog data. Maintain institution and academic organization codes to support accurate reporting and system functionality. Collaborate with functional and technical teams to test and implement SIS updates and enhancements. Perform regular audits of user access and security roles within the SIS to ensure compliance with institutional policies and FERPA regulations. Assist with the administration and optimization of the Customer Relationship Management (CRM) system. Serve as a backup for processing security requisitions, including role assignments and access provisioning for student data systems. Coordinate with University Information Technology to resolve access issues and implement security best practices. Manage and process daily, scheduled, and ad hoc data reports for the Registrar’s Office and other campus departments. Respond to internal and external data requests, ensuring data accuracy, confidentiality, and compliance with university policies. Work closely with the Associate Registrar for Student Systems and the Manager of Student Systems to support ongoing projects and initiatives. Provide technical and functional support for Registrar-related systems and processes. Assist with testing, documentation, and training related to SIS functionality and updates.
Other Duties as assigned: Perform additional responsibilities as assigned to support the mission and operations of the Registrar’s Office.


Minimum Qualifications  | Requires an associate’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 2-4 years of experience in the field or in a related area. Familiar with relational database concepts, and client-server concepts.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Preferences  | Department Specific Qualifications: Strong attention to detail and organizational skills Ability to learn and apply new technologies and systems (training provided) Basic understanding of data privacy and security principles (e.g., FERPA) Proficiency with Microsoft Office Suite (Excel, Word, Outlook) Strong written and verbal communication skills Ability to work independently and collaboratively in a team environment 
Other Preferences: Bachelor’s degree or equivalent combination of education and experience Experience with student information systems (e.g., PeopleSoft Campus Solutions) Familiarity with electronic forms platforms (e.g., Gideon Taylor or similar) Understanding of academic structures (terms, programs, plans, course catalogs) Experience with data reporting and analysis tools (e.g., Excel, SQL, or BI tools) Knowledge of ADA compliance and user-centered design principles Experience coordinating with IT teams on system access and security Prior work in a Registrar’s Office or higher education administrative setting Experience with testing, documentation, and training for system updates Experience administering and optimizing CRM tools to support an exceptional customer service environment (ex: SalesForce)


Type  | Benefited Staff
Special Instructions Summary  |
Additional Information  | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu



https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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Applicant Documents

 University Human Resource Management 
 250 East 200 South, Suite 125 Salt Lake City, UT 84111
 Contact us: (801) 581-2169 By Email: employment@utah.edu 

 

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