Edtech.com's Summary

Amplify Education Inc. is hiring a Business Systems Analyst to optimize core business processes across product development, finance, sales, service, and supply chain teams. The analyst will manage and improve ERP and CRM systems, translate business requirements into functional definitions, conduct User Acceptance Testing in an agile environment, and support strategic project execution to drive business efficiencies.

Highlights

Partner with operational teams like Accounting, FP&A, Supply Chain, and Sales to define vision and strategy for ERP and CRM functions.
Manage and prioritize improvements in order management, general ledger, financial controls, budgeting, forecasting, and order fulfillment.
Facilitate cross-department communication about process impacts on financial transactions, demand planning, and reporting.
Document requirements as user stories with acceptance criteria and perform User Acceptance Testing (UAT).
Troubleshoot ERP and CRM system configurations and deliver end-user training as needed.
Required skills include experience with operations, manufacturing, vendor management, data management workflows, and technical communication to non-technical teams.
Preferred expertise with ERP systems (notably Netsuite), SaaS platforms like Salesforce, Agile methodologies, and supply chain processes.
Minimum qualifications: Bachelor's degree in technology or business-related field and 5 years of relevant business analyst experience.
Compensation ranges from $90,000 to $100,000 with eligibility for an annual discretionary bonus.
Amplify serves over 15 million students nationwide, focusing on K-12 education solutions.

Business Systems Analyst Full Description

A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com.

Amplify seeks a versatile individual to join our organization as a Business Systems Analyst to support the optimization of core business processes across the organization. This role will work closely with product development, finance, sales, service, and supply chain teams to manage, improve, and drive efficiencies in critical business systems and processes. This role demands a blend of technical proficiency, analytical thinking, and strong communication skills to ensure that solutions align with company goals by translating business requirements into functional definitions, clarifying requests for development and QA, and conducting User Acceptance Testing (UAT) in an agile development life cycle.

Responsibilities:

Work as part of the Business Systems team to partner with operational teams (e.g., Accounting, FP&A, Supply Chain, Sales) to define and prioritize the product vision and strategy for ERP and CRM functions, including order management, general ledger, financial controls, revenue recognition, budgeting, forecasting, and order fulfillment processes.

Facilitate communication across departments to identify potential changes to upstream or downstream processes that impact financial transactions, demand planning, fulfillment, and reporting.

Acquire requirements for sophisticated system improvements and document in the format of user stories and acceptance criteria

Review processes and procedures and provide recommendations to the operational teams and management regarding ways to optimize efficiencies

Build business workflows that support and outline the processes the business follows to perform its functions

Delegate tasks to team members, ensure all deadlines are met, and address and resolve escalated issues

Leverage various datasets to solve complex issues and drive business decisions.

Perform/facilitate User Acceptance Testing (UAT), prioritize information for Change Control meetings, and acquire vital approval for the release and deployment of system changes

Document system improvements for the end-user and deliver training sessions if needed

Troubleshoot and resolve issues relating to the configuration of the ERP and CRM systems

Collaborate with the Business Systems team to define, approve, and prioritize strategic projects; plan and implement projects by documenting requirements and conducting UAT; and offering suggestions for system or process solutions to solve business needs

Evaluate and research standard practices for department and cross-department strategic initiatives.

Required Qualifications:

Bachelor's degree in Technology or business-related practice
5 years of experience as a Business Analyst or related experience
Experience with operations, manufacturing and vendor management
Experience with data management concepts and workflows.
Solid research, analysis, and problem-solving skills
Experience communicating technical information to non-technical teams in a concise and understandable manner
Experience working in a fast paced, team oriented environment
Experience successfully coordinating with professionals and managers/leaders internally and externally to meet timelines and requirements
Experience creating and delivering high-quality presentations on relevant topics to diverse audiences

Preferred Qualifications:

Experience with ERP systems (Preferably Netsuite)
Experience with one or more of the following SaaS platforms: Salesforce, Netsuite, Workday
Six Sigma, Lean, PMP or comparable certifications
Experience working with Agile Methodologies and best practices
Background in the K-12 education industry
Solid understanding of order fulfillment processes (5+ years)
Previous Supply Chain experience (including experience with demand planning, fulfillment, and reporting impact)
Master's degree in computer science or MBA

What we offer:
Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $90,000 - $100,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance.

Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com.

If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

Amplify is an E-Verify participant.

Original Job Description