Edtech.com's Summary

Waterford Research Institute is hiring a Chief Technology Officer. The CTO will lead all technology functions, including software engineering, IT, and customer support, to drive product quality, user experience, and organizational growth aligned with Waterford's mission and product roadmap.

Highlights

Oversee technology strategy, architecture, development, QA, IT, and customer support teams
Focus on product quality, user experience, and learning impact for educational programs
Implement Agile methodologies to enhance collaboration, project execution, and technology planning
Deep knowledge of cloud-based, multimedia technologies and IT security practices
Experience with Java, AWS, Ruby on Rails, HTML5, and Agile team management including off-shore coordination
15+ years in IT, 10+ years in management, and 8+ years in education technology
Strong leadership skills including mentoring, recruiting, and strategic negotiation
BS in Computer Science required; MBA or dual major preferred
Salary ranges from $265,000 to $290,000 with comprehensive benefits including health, dental, life insurance, retirement matching, and generous leave
Supports a fully remote work environment and values employee growth and diversity

Chief Technology Officer Full Description

Chief Technology Officer

Job Details

Job Location

Remote - Anywhere

Remote Type

Fully Remote

Position Type

Regular

Salary Range

$265000.00 - $290000.00 Salary

Job Category

Information Technology

Description

Thank you for your interest. We will begin reviewing applications on January 26, 2026, and the expected start date for this role is March 2026.
The non-profit Waterford Research Institute has been a leader in the use of technology to educate young children for nearly 50 years. With the rapid expansion of its UPSTART virtual pre-K program, the growth of in-school SaaS offerings SmartStart (pre-K) and Waterford Early Learning (K-2), Waterford is seeking a Chief Technology Officer (CTO) to join its executive leadership team and help accelerate organizational growth and impact.

The CTO will oversee all technology-related aspects of the business from both a functional and a strategic perspective, including architecture, software engineering, development operations, quality assurance, IT, Tier 2 customer support, field engineering and database development and administration.

Duties

Makes product quality, user experience and positive learning impact the first and highest priority for Waterford’s technology teams
Establishes and emphasizes a culture of goal-setting, measurement and accountability - continuously improving project estimation accuracy and execution (achievement of planned deliverables according to projected time and budget) while increasing development velocity and capacity utilization without compromising quality
Establishes and executes an overall technology plan for the organization and its products in accordance with Waterford’s mission, strategic plan and product roadmap
Ensures effective, ongoing collaboration between technology team members, product management and the executive team within an Agile development environment
Clearly articulates technology's role in achieving organizational goals to board members, executives, and the broader team
Build and continuously improve technology teams via networking with and recruiting top talent, and via mentoring, developing and motivating staff to succeed in current and future roles
Defines or approves all technology safeguards, policies, and processes to minimize the risk of security breaches and protect sensitive data and company IP
Consistently evaluates effectiveness and efficiency of technology, processes and team members and makes changes and improvements as necessary
Owns the evaluation, approval and purchase process for technology that supports both internal processes and external objectives while ensuring the needs of department leaders are understood and met
Effectively communicates technology-related decisions and direction to those who have technical backgrounds as well as those who are non-technical

The ideal candidate will possess the following skills, experience, and education:

Technical Skills

Deep knowledge of technical ecosystem alternatives and trade-offs to achieve the right blend of reliability, performance and scalability for cloud-based, multimedia rich offerings
Well-versed in product technology lifecycle management and well-aware of current and emerging technology solutions; has a proven history of success technology challenges and opportunities that evolve over time
In-depth knowledge of critical IT areas including security & privacy, data governance, disaster recovery, system performance, and high availability
Experience in building strong and diverse teams of high performing individuals while managing multiple projects to success

Executive Skills

C-Level presence and subject matter expertise worthy of an industry thought leader and public speaker
Ability to strike a balance between what’s innovative and best practice from a technical perspective and what’s strategic and pragmatic for our business at any given time; strong advocate for functional areas of responsibility within the context of what is most beneficial to the organization and its mission overall

Management Skills

Motivator and mentor who strives to advance the careers and expertise of team members by providing opportunities for
- Technically challenging work
- On-going education
- New responsibilities and advancement
Analytical approach to development, infrastructure and purchasing decisions, including:
- Build versus Buy
- ROI
- Technical debt
- GAP Analysis
- Cost-conscious mindset, but creative problem solver within budget, time and resource constraints
Strong contract negotiation skill
Excellent interpersonal, written / oral communication and presentation Skills

Industry Experience

15+ years of experience in the Information Technology or related arena
10+ years of experience in management and strategic planning
8+ years in the Education Technology industry
Experience or awareness of other industries in order to apply solutions in other industries to the education domain
A strong and current background of demonstrated technical engineering experience in a diverse set of disciplines including Software Architecture, Programming, IT infrastructure and Design.
Understanding and experience of Agile methodologies
- Practical implementation of Sprints, Scrums, Kanban, etc.
- Experience effectively using and working with off-shore teams
Passion for education
Basic understanding and experience wit Java, AWS, Ruby on Rails, HTML5
Experience in running IT and development groups within a startup and/or nonprofit environment with demonstrated knowledge of how to balance investment in tools/people to maximize return in support of organizational goals.

Education

BS degree in Computer Science or related field
MBA or double major in CS and business, preferred
Current and on-going knowledge acquisition of technical tools and trends with sufficient depth to make purposeful decisions
On-going acquisition of education industry knowledge

About Waterford.org

Waterford.org provides PreK through 2nd grade reading, math, and science programs that children can use wherever they learn. Our programs help children reach critical milestones by 3rd grade, laying the foundation for their future success. Waterford.org serves over 200,000 children across 42 states every year.

Working at Waterford.org

Waterford.org team members are located across the United States and primarily work from home. We anticipate this full time, salary position will pay $265,000 - $290,000 per year depending on the education, experience and skill level of the individual we hire. We also offer a phenomenal benefits package that includes fully paid primary premiums for health insurance, dental insurance, basic life insurance, and disability insurance. New hires receive a one-time HSA contribution. Retirement contributions are matched up to 5% by the organization. Plus, a generous vacation, sick, and holiday offering.

Waterford.org Employee Growth & Applications

At Waterford.org, we truly believe in the boundless potential of our team members and their continuous growth and development. We are dedicated to encouraging a culture that nurtures talent from within, which is why we prioritize internal applicants for all job postings. External candidates may experience a delay in being contacted by our Talent Acquisition team.

Equal Opportunity Employer

Waterford is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Waterford is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Original Job Description

Chief Technology Officer

Job Details

Job Location

Remote - Anywhere

Remote Type

Fully Remote

Position Type

Regular

Salary Range

$265000.00 - $290000.00 Salary

Job Category

Information Technology

Description

Makes product quality, user experience and positive learning impact the first and highest priority for Waterford’s technology teams
Establishes and emphasizes a culture of goal-setting, measurement and accountability - continuously improving project estimation accuracy and execution (achievement of planned deliverables according to projected time and budget) while increasing development velocity and capacity utilization without compromising quality
Establishes and executes an overall technology plan for the organization and its products in accordance with Waterford’s mission, strategic plan and product roadmap
Ensures effective, ongoing collaboration between technology team members, product management and the executive team within an Agile development environment
Clearly articulates technology's role in achieving organizational goals to board members, executives, and the broader team
Build and continuously improve technology teams via networking with and recruiting top talent, and via mentoring, developing and motivating staff to succeed in current and future roles
Defines or approves all technology safeguards, policies, and processes to minimize the risk of security breaches and protect sensitive data and company IP
Consistently evaluates effectiveness and efficiency of technology, processes and team members and makes changes and improvements as necessary
Owns the evaluation, approval and purchase process for technology that supports both internal processes and external objectives while ensuring the needs of department leaders are understood and met
Effectively communicates technology-related decisions and direction to those who have technical backgrounds as well as those who are non-technical

The ideal candidate will possess the following skills, experience, and education:

Technical Skills

Deep knowledge of technical ecosystem alternatives and trade-offs to achieve the right blend of reliability, performance and scalability for cloud-based, multimedia rich offerings
Well-versed in product technology lifecycle management and well-aware of current and emerging technology solutions; has a proven history of success technology challenges and opportunities that evolve over time
In-depth knowledge of critical IT areas including security & privacy, data governance, disaster recovery, system performance, and high availability
Experience in building strong and diverse teams of high performing individuals while managing multiple projects to success

Executive Skills

C-Level presence and subject matter expertise worthy of an industry thought leader and public speaker
Ability to strike a balance between what’s innovative and best practice from a technical perspective and what’s strategic and pragmatic for our business at any given time; strong advocate for functional areas of responsibility within the context of what is most beneficial to the organization and its mission overall

Management Skills

Motivator and mentor who strives to advance the careers and expertise of team members by providing opportunities for
- Technically challenging work
- On-going education
- New responsibilities and advancement
Analytical approach to development, infrastructure and purchasing decisions, including:
- Build versus Buy
- ROI
- Technical debt
- GAP Analysis
- Cost-conscious mindset, but creative problem solver within budget, time and resource constraints
Strong contract negotiation skill
Excellent interpersonal, written / oral communication and presentation Skills

Industry Experience

15+ years of experience in the Information Technology or related arena
10+ years of experience in management and strategic planning
8+ years in the Education Technology industry
Experience or awareness of other industries in order to apply solutions in other industries to the education domain
A strong and current background of demonstrated technical engineering experience in a diverse set of disciplines including Software Architecture, Programming, IT infrastructure and Design.
Understanding and experience of Agile methodologies
- Practical implementation of Sprints, Scrums, Kanban, etc.
- Experience effectively using and working with off-shore teams
Passion for education
Basic understanding and experience wit Java, AWS, Ruby on Rails, HTML5
Experience in running IT and development groups within a startup and/or nonprofit environment with demonstrated knowledge of how to balance investment in tools/people to maximize return in support of organizational goals.

Education

BS degree in Computer Science or related field
MBA or double major in CS and business, preferred
Current and on-going knowledge acquisition of technical tools and trends with sufficient depth to make purposeful decisions
On-going acquisition of education industry knowledge

About Waterford.org

Working at Waterford.org

Waterford.org Employee Growth & Applications

Equal Opportunity Employer

Let me find your next job.

Thanks - you're signed up.

Chief Technology Officer

Edtech.com's Summary

Chief Technology Officer Full Description

Chief Technology Officer

Network Analyst II

Programmer Analyst II (Trenton)

ITaaS Customer Support Specialist

ITS Procurement Coordinator

Documentation and Formatting Specialist