Edtech.com's Summary

Baylor Genetics is hiring a Clinical Content & Training Specialist to support clinical support teams by developing and managing educational and operational content. This role involves designing and delivering training, supporting quality assurance, and collaborating to optimize workflows in a clinical genetic testing environment.

Highlights

Develop, curate, and update clinical reference materials and workflow documentation.
Design and deliver training sessions for clinical teams including genetic counselors and support staff.
Perform quality assessments of training effectiveness and identify retraining needs.
Collaborate with quality assurance teams to support audit readiness and corrective actions.
Participate in cross-functional projects to improve clinical workflows and systems.
Support clinical process improvements to enhance efficiency and reduce errors.
Master’s degree in Genetic Counseling from an ACGC-accredited program required.
Board certified or board eligible genetic counselor by ABMGG or ABGC.
3–5+ years of experience in a clinical genetic testing laboratory preferred.
Proficiency with learning management systems, document management tools, and general computer applications.

Clinical Content & Training Specialist Full Description

Clinical Content & Training Specialist

Job Category: Genetic Counseling

Requisition Number: CONTE002161

Full-Time

Remote

United States

Job Details

Description:

As a Clinical Content & Training Specialist, you will play a key role in supporting our clinical support teams by developing, curating, and managing educational and operational content. You will design and deliver training, support quality assurance initiatives, and collaborate across departments to optimize workflows and ensure consistency in clinical support operations. This role is ideal for a board-certified genetic counselor with experience in a genetic testing laboratory who is passionate about operational excellence, education, and process improvement.

EDUCATION AND EXPERIENCE

Master of Science or Master of Arts in Genetic Counseling from an ACGC-accredited program or equivalent.
Board certified or board eligible in Genetic Counseling by ABMGG or ABGC.
Must be eligible to work in the USA without restrictions.
Experience: 3–5+ years of experience in a clinical genetic testing laboratory strongly preferred.
Training: Onsite training and occasional meetings may be required; remote work may be available depending on experience and operational needs.

DUTIES AND RESPONSIBILITIES

Essential Functions:

Curate, maintain, and update internal clinical reference materials such as SOPs, quick reference guides, and workflow documentation.
Develop new educational and operational content to support onboarding and ongoing training of clinical team members.
Deliver training sessions (virtual, hybrid, or in-person) to clinical teams, including genetic counselors, genetic counselor assistants, and support staff.
Perform quality assessments of training effectiveness and identify opportunities for retraining or workflow improvements.
Collaborate with quality assurance teams to support audit readiness, documentation updates, and corrective or preventive actions.
Serve as a clinical stakeholder in cross-functional projects, including workflow and system improvements.
Assist in managing clinical process improvements to enhance efficiency, reduce error rates, and support scalability.
Educate and support trainees, including new clinical team members.

Skills:

In-depth knowledge of clinical and laboratory genetics.
Excellent written and verbal communication skills, with ability to simplify complex scientific concepts.
Superior organizational skills and attention to detail for content accuracy and workflow documentation.
Ability to work independently and collaboratively across laboratory and clinical teams.
Understanding of regulatory and quality standards relevant to genetic testing laboratories (e.g., CLIA, CAP).
Proficiency with learning management systems, document management tools, and general computer applications.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Frequently required to sit.
Frequently required to talk or hear.
Frequently required to use visual acuity for reading technical materials, reviewing documents, and working on a computer.
Occasional exposure to laboratory environments or biohazard materials depending on operational needs.

EEO Statement:

Our organization is an equal opportunity employer committed to fostering an inclusive, diverse, and equitable workplace. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, pregnancy or related conditions, or any other protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Original Job Description

Clinical Content & Training Specialist

Job Category: Genetic Counseling

Requisition Number: CONTE002161

Full-Time

Remote

United States

Job Details

Description:

EDUCATION AND EXPERIENCE

Master of Science or Master of Arts in Genetic Counseling from an ACGC-accredited program or equivalent.
Board certified or board eligible in Genetic Counseling by ABMGG or ABGC.
Must be eligible to work in the USA without restrictions.
Experience: 3–5+ years of experience in a clinical genetic testing laboratory strongly preferred.
Training: Onsite training and occasional meetings may be required; remote work may be available depending on experience and operational needs.

DUTIES AND RESPONSIBILITIES

Essential Functions:

Curate, maintain, and update internal clinical reference materials such as SOPs, quick reference guides, and workflow documentation.
Develop new educational and operational content to support onboarding and ongoing training of clinical team members.
Deliver training sessions (virtual, hybrid, or in-person) to clinical teams, including genetic counselors, genetic counselor assistants, and support staff.
Perform quality assessments of training effectiveness and identify opportunities for retraining or workflow improvements.
Collaborate with quality assurance teams to support audit readiness, documentation updates, and corrective or preventive actions.
Serve as a clinical stakeholder in cross-functional projects, including workflow and system improvements.
Assist in managing clinical process improvements to enhance efficiency, reduce error rates, and support scalability.
Educate and support trainees, including new clinical team members.

Skills:

In-depth knowledge of clinical and laboratory genetics.
Excellent written and verbal communication skills, with ability to simplify complex scientific concepts.
Superior organizational skills and attention to detail for content accuracy and workflow documentation.
Ability to work independently and collaboratively across laboratory and clinical teams.
Understanding of regulatory and quality standards relevant to genetic testing laboratories (e.g., CLIA, CAP).
Proficiency with learning management systems, document management tools, and general computer applications.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Frequently required to sit.
Frequently required to talk or hear.
Frequently required to use visual acuity for reading technical materials, reviewing documents, and working on a computer.
Occasional exposure to laboratory environments or biohazard materials depending on operational needs.

EEO Statement:

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Clinical Content & Training Specialist

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