Edtech.com's Summary

AARP Foundation is hiring a Volunteer Training Manager to design and deliver technical training and educational materials for various volunteer programs. The role involves managing learning content, conducting needs analyses, maintaining learning management systems, and collaborating with leadership to enhance training processes.

Highlights

Design and update training courses based on learner feedback and identified gaps.
Manage project plans and coordinate with stakeholders and vendors for learning content development.
Create, test, and communicate new site processes and procedures for learners and administrators.
Maintain LMS platform including course design, updates, troubleshooting, and user support.
Conduct needs/gap analysis to improve learning content and training delivery.
Facilitate both synchronous and asynchronous training sessions.
Collaborate with technical teams on site functionality and integrations.
Minimum of 3 years' experience in learning content management or related field required; bachelor's degree preferred.
Compensation ranges from $90,000 to $100,000 yearly with comprehensive benefits including 401(k), pension, health plans, and paid time off.
Supports AARP Foundation’s mission to end senior poverty by enhancing volunteer program education and operations.

Volunteer Training Manager Full Description

Volunteer Training Manager

6878
Washington, DC, United States
Business Strategy & Operations
Regular Full-Time
No
0-5%
$90,000.00 - $100,000.00 Yearly

Job Description

Overview

AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.

The Volunteer Training Manager (2 positions available) is responsible for designing and delivering technical training and educational materials that support multiple volunteer programs within AARP Foundation. This role focuses on instructional design for onboarding and universal core content that is broadly applied across programs and supporting the execution of program-specific learning content. The manager will maintain data and learning management systems to ensure alignment with company products, technology applications, compliance requirements, and overall strategic goals. Key responsibilities include conducting needs analyses to determine training priorities and resources required to design and deploy effective learning programming. Additionally, the manager is liaison to a portfolio of programs facilitating integration of key functions and collaborates with leadership and service providers to streamline processes and develop new procedures that advance departmental and organizational goals.

Responsibilities

Identifies learner information gaps based on feedback and modifies courses and/or implements new course requirements to address gaps and inconsistencies.
Manages project plans and projects with key stakeholders, user groups, and vendor(s), where applicable for course updates and creation of learning content.
Creates, tests, and communicates new site process and procedures for learners and site administrators.
Conducts weekly meetings with platform organization on site functionality, reporting, and project status.
Collaborates with technical teams on site integrations.
Ensures course descriptions and site graphics are up-to-date to address and assess the educational needs and requirements of external and internal users.

Qualifications

High school diploma or equivalent.
Minimum of 3 years’ experience in learning content management, training coordination, instructional support, or a related field.
Demonstrated expertise in conducting needs/gap analysis and incorporating learner feedback to recommend and implement improvements in learning content or processes.
Hands-on experience administering LMS platforms, including course design, system updates, troubleshooting, and end‑user support.
Proven experience designing and delivering both asynchronous and synchronous learning, with the ability to lead and facilitate training sessions.
Demonstrated project management capability, including coordinating with stakeholders, user groups, and vendors to deliver new content and system enhancements.
Experience developing, testing, and communicating new processes and procedures for learners, administrators, or technical teams.
Demonstrated interpersonal and communication skills, with strong attention to detail and the ability to partner effectively with technical teams while maintaining accurate course content and site materials. Experience providing network program support.

Preferred:

Bachelor's degree

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

Regular and reliable job attendance
Effective verbal and written communication skills
Exhibit respect and understanding of others to maintain professional relationships
Independent judgement in evaluation options to make sound decisions
In office/open office environment with the ability to work effectively surrounded by moderate noise

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

Original Job Description

Volunteer Training Manager

6878
Washington, DC, United States
Business Strategy & Operations
Regular Full-Time
No
0-5%
$90,000.00 - $100,000.00 Yearly

Job Description

Identifies learner information gaps based on feedback and modifies courses and/or implements new course requirements to address gaps and inconsistencies.
Manages project plans and projects with key stakeholders, user groups, and vendor(s), where applicable for course updates and creation of learning content.
Creates, tests, and communicates new site process and procedures for learners and site administrators.
Conducts weekly meetings with platform organization on site functionality, reporting, and project status.
Collaborates with technical teams on site integrations.
Ensures course descriptions and site graphics are up-to-date to address and assess the educational needs and requirements of external and internal users.

Qualifications

High school diploma or equivalent.
Minimum of 3 years’ experience in learning content management, training coordination, instructional support, or a related field.
Demonstrated expertise in conducting needs/gap analysis and incorporating learner feedback to recommend and implement improvements in learning content or processes.
Hands-on experience administering LMS platforms, including course design, system updates, troubleshooting, and end‑user support.
Proven experience designing and delivering both asynchronous and synchronous learning, with the ability to lead and facilitate training sessions.
Demonstrated project management capability, including coordinating with stakeholders, user groups, and vendors to deliver new content and system enhancements.
Experience developing, testing, and communicating new processes and procedures for learners, administrators, or technical teams.
Demonstrated interpersonal and communication skills, with strong attention to detail and the ability to partner effectively with technical teams while maintaining accurate course content and site materials. Experience providing network program support.

Preferred:

Bachelor's degree

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

Regular and reliable job attendance
Effective verbal and written communication skills
Exhibit respect and understanding of others to maintain professional relationships
Independent judgement in evaluation options to make sound decisions
In office/open office environment with the ability to work effectively surrounded by moderate noise

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

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Volunteer Training Manager

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