Edtech.com's Summary

Comagine Health is hiring a Clinical Training Specialist to lead training and support for clinical and non-clinical staff, focusing on utilization management and care management systems such as Jiva. The role involves developing training materials, onboarding new staff, collaborating with leadership on training initiatives, and addressing performance-based training needs.

Highlights

Develop and implement training programs for staff on workflow processes and care management systems.
Provide hands-on training and onboarding for new Care Management team members.
Support directors and managers by identifying and addressing training needs.
Proficiency with clinical systems such as Jiva, Epic, and InterQual/MCG required.
Experience with utilization management and clinical information systems essential.
Minimum 5 years in healthcare delivery or medical management, plus 2 years in staff training in healthcare.
Preferred qualifications include a Nursing degree or Healthcare Administration background and RN or LVN licensure.
Strong knowledge of clinical workflows, utilization management principles, and process improvement methodologies.
Skills in Microsoft Office Suite and virtual collaboration tools like Teams and Zoom.
Salary ranges from $65,000 to $80,000 annually.

Clinical Training Specialist Full Description

Clinical Training Specialist

F-T Reg 40 hrs Salaried/Exempt

Professional

Salary Range:

$65,000.00 To $80,000.00 Annually

Purpose

This role plays a key part in onboarding, developing, and supporting staff through the creation of training materials and hands-on training with a focus on utilization management and care management systems, including Jiva and other clinical information systems.

The person selected for this role will be located in the Pacific or Mountain time zones within the United States.

Key responsibilities include:

Develop and implement training, provide hands-on training for clinical and non-clinical staff including staff demonstration of workflow processes and utilization of the care management system.
Lead training initiatives for the team in collaboration with leadership.
Orient and onboard new staff to the CM team through hands-on training and supportive training tools.
Provide ongoing support to directors and managers by addressing training needs based on identified performance issues.

Education

Nursing degree, Healthcare Administration, or a related clinical healthcare field (preferred)
AA degree in an allied health professional field (required)
Certifications

Licensure:

Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license (preferred) can be active or non-active but must be in good standing.
Allied health professional background (PT/OT/SLP etc.) (minimum requirement).
IQCI Certification (preferred but not required).

Years of Experience

Minimum 5 years of experience in healthcare delivery or medical management
At least 5 years of experience in utilization management or related medical management roles
Minimum 2 years of experience in staff training, education within healthcare.
Experience with clinical systems (e.g., Jiva, Epic, InterQual/MCG) and utilization management required.

Specialized Knowledge, Skills and Abilities and/or Competencies

Strong knowledge of healthcare operational and clinical workflows
Proficient in clinical information systems and care management platforms, especially Jiva
Deep understanding of utilization management principles, medical necessity criteria, and review methodologies (prospective, concurrent, and retrospective)
Familiarity with Lean, Six Sigma, or other process improvement methodologies
Excellent communication skills, with the ability to facilitate training on complex concepts clearly to diverse audiences.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Visio)
Skilled in virtual collaboration tools (Teams, Zoom)
Strong time management, planning, and organizational skills
Comfortable working both independently and collaboratively in fast-paced environments
Strong written, verbal communication skills and interpersonal skills.
Ability to handle more challenging and/or complex requests

Typical Job Duties and Responsibilities

Provide new and current employees with training on processes and systems.
Develop and maintain comprehensive training materials and training schedules, including process documentation, policies, procedures, workflows, and presentation content to support staff development and onboarding.
Create standard tools and resources that support ongoing training initiatives, ensuring consistency across teams and alignment with organizational goals.
Support process improvement and change management efforts by providing clear, up-to-date educational content that reflects best practices and system enhancements.
Collaborate with Care Management leadership and training partners to develop a standardized, department-wide training program, including continuing education opportunities (CEUs), while providing ongoing feedback on staff needs and opportunities for improvement.
Develop and deliver comprehensive training on clinical criteria and guidelines, including the application and interpretation to ensure staff are equipped with the knowledge and skills necessary for accurate clinical decision-making and compliance with healthcare standards.
Track and report on key training and performance metrics to inform future training initiatives.
Support the training and operational readiness (ORT) of clinical information systems by providing training to users and ensuring effective system utilization.
Occasional travel to contract team sites to facilitate training sessions

Original Job Description

Clinical Training Specialist

F-T Reg 40 hrs Salaried/Exempt

Professional

Salary Range:

$65,000.00 To $80,000.00 Annually

Purpose

The person selected for this role will be located in the Pacific or Mountain time zones within the United States.

Key responsibilities include:

Develop and implement training, provide hands-on training for clinical and non-clinical staff including staff demonstration of workflow processes and utilization of the care management system.
Lead training initiatives for the team in collaboration with leadership.
Orient and onboard new staff to the CM team through hands-on training and supportive training tools.
Provide ongoing support to directors and managers by addressing training needs based on identified performance issues.

Education

Nursing degree, Healthcare Administration, or a related clinical healthcare field (preferred)
AA degree in an allied health professional field (required)
Certifications

Licensure:

Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license (preferred) can be active or non-active but must be in good standing.
Allied health professional background (PT/OT/SLP etc.) (minimum requirement).
IQCI Certification (preferred but not required).

Years of Experience

Minimum 5 years of experience in healthcare delivery or medical management
At least 5 years of experience in utilization management or related medical management roles
Minimum 2 years of experience in staff training, education within healthcare.
Experience with clinical systems (e.g., Jiva, Epic, InterQual/MCG) and utilization management required.

Specialized Knowledge, Skills and Abilities and/or Competencies

Strong knowledge of healthcare operational and clinical workflows
Proficient in clinical information systems and care management platforms, especially Jiva
Deep understanding of utilization management principles, medical necessity criteria, and review methodologies (prospective, concurrent, and retrospective)
Familiarity with Lean, Six Sigma, or other process improvement methodologies
Excellent communication skills, with the ability to facilitate training on complex concepts clearly to diverse audiences.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Visio)
Skilled in virtual collaboration tools (Teams, Zoom)
Strong time management, planning, and organizational skills
Comfortable working both independently and collaboratively in fast-paced environments
Strong written, verbal communication skills and interpersonal skills.
Ability to handle more challenging and/or complex requests

Typical Job Duties and Responsibilities

Provide new and current employees with training on processes and systems.
Develop and maintain comprehensive training materials and training schedules, including process documentation, policies, procedures, workflows, and presentation content to support staff development and onboarding.
Create standard tools and resources that support ongoing training initiatives, ensuring consistency across teams and alignment with organizational goals.
Support process improvement and change management efforts by providing clear, up-to-date educational content that reflects best practices and system enhancements.
Collaborate with Care Management leadership and training partners to develop a standardized, department-wide training program, including continuing education opportunities (CEUs), while providing ongoing feedback on staff needs and opportunities for improvement.
Develop and deliver comprehensive training on clinical criteria and guidelines, including the application and interpretation to ensure staff are equipped with the knowledge and skills necessary for accurate clinical decision-making and compliance with healthcare standards.
Track and report on key training and performance metrics to inform future training initiatives.
Support the training and operational readiness (ORT) of clinical information systems by providing training to users and ensuring effective system utilization.
Occasional travel to contract team sites to facilitate training sessions

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Clinical Training Specialist

Edtech.com's Summary

Clinical Training Specialist Full Description

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