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University of Kentucky

Cntr for Support & Intervention Spec

🇺🇸 Lexington, KY

🕑 Full-Time

💰 $44K - $70K

💻 Customer Support

🗓️ September 10th, 2025

Edtech.com's Summary

University of Kentucky is hiring a Case Manager & Resource Specialist for the Center for Support and Intervention. This role involves providing non-clinical case management services to support students' well-being, safety, and academic success through needs assessment, resource connection, outreach, intervention, and collaboration with campus partners and faculty.

Highlights
  • Provide direct case management and resource support to students to enhance well-being and academic success.
  • Assess student needs, create cases, conduct outreach, and maintain documentation for an assigned caseload.
  • Facilitate interventions, referrals, and follow-up services tailored to student needs.
  • Collaborate extensively with UK faculty, healthcare providers, parents, and staff across the Office for Student Success.
  • Engage in campus education, outreach efforts, divisional committees, and collaborative initiatives.
  • Require experience in case management within higher education or community settings, knowledge of student mental health and retention challenges.
  • Must possess excellent interpersonal, communication, organizational, and independent judgment skills.
  • Proficiency with MS Windows, MS Office (Word, PowerPoint), and database management is required.
  • Education requirement: Master's degree in Social Work, Higher Education, Student Affairs, or related human services field.
  • Salary range: $43,805 to $70,075 per year with full-time staff status.

Cntr for Support & Intervention Spec Full Description

Cntr for Support & Intervention Spec
Job Title  | Cntr for Support & Intervention Spec
Requisition Number  | RE51572
Working Title  | Case Manager & Resource Specialist
Department Name  | 1B440:Center for Support and Intervention
Work Location  | Lexington, KY
Grade Level  | 44
Salary Range  | $43,805-70,075/year
Type of Position  | Staff
Position Time Status  | Full-Time
Required Education  | MA
Click here for more information about equivalencies:  | https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience  | 2 yrs
Required License/Registration/Certification  | None
Physical Requirements  | Requires handling of light-weight objects up to 10 pounds, some standing, walking, and sitting.
Shift  | Monday–Friday, 8:00am-5:00pm, with some nights and weekend hours required based on department operational needs.

Job Summary  | The University of Kentucky, Center for Support and Intervention is currently seeking a non-clinical Case Manager who will be responsible for providing case management services to address the needs of students who need additional resource support to improve their well-being, safety and overall personal and academic success. This position will report to the Center for Support and Intervention Assistant Director. Primary responsibilities for this position include providing direct, caring support to students through an assessment of needs, connection to resources on and off-campus, and support in accessing and navigating resources and services. This position is responsible for case creation, outreach to and engagement of students, and all case documentation tasks for an assigned caseload of students. The Case Manager will facilitate a variety of interventions, referrals and follow-up services appropriate to identified student needs. This position requires extensive collaboration and consultation with UK Faculty, health care providers, colleagues across the Office for Student Success, parents, and other UK Staff. This position involves additional engagement with campus partners through education and outreach efforts, participation on divisional committees and in collaborative
initiatives.

Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.

Skills / Knowledge / Abilities  | The ideal candidate will have experience; providing case management services, either in a higher education or community based setting; knowledge of issues or difficulties facing student populations with lower retention rates; knowledge of college student mental health and campus and community resources; experience responding to individuals with complex support needs and facing barriers to services; ability to respond compassionately to a variety of student needs and concerns; excellent interpersonal, decision making and verbal and written communication skills; strong attention to detail and planning and organizational skills; ability to demonstrate independent judgement regarding student issues. We are seeking a collaborative team player with high emotional intelligence. Experience with MS Windows, MS Office (Word, PowerPoint) and database management skills.

Does this position have supervisory responsibilities?  | No
Preferred Education/Experience  | Master degree in Social Work, Higher Education, Student Affairs or related human services field. 2-3 years of experience in related field.
Deadline to Apply  | 09/23/2025
Our University Community  | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * Student-centered practice is the foundation of all we do in Student Success. We are committed to serving students in a way that clears a path for them to graduate and lead lives of meaning and purpose. What does student-centered practice mean to you and how do you show that in your work? 
    (Open Ended Question)
  2. * Briefly describe your experience providing case management or other support services to individuals experiencing distress. 
    (Open Ended Question)
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents