About Ellucian
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
About the Opportunity
Are you a super user of Colleague Student Information Systems or a talented higher education professional with experience implementing the Colleague Student Information System modules? Are you interested in a career delivering innovative solutions that will transform Higher Ed, including enthusiasm for the variety of software solutions used to run the business of Higher Education? If you answered yes, then we should talk!
Ellucian is seeking an experienced Senior Colleague Student Consultant to join the North American Professional Services team to lead implementations of our integrated administrative solutions for colleges and universities. The Senior Colleague Student Consultant will support all aspects related to the configuration, conversion, implementation, testing, and deployment of our Colleague Student solution. The position will capitalize on your extensive understanding of the Colleague Student Information System, specifically focused on these areas: Person Record Management, Catalog and Curriculum design, Registration, and Self-Service operations. Knowledge of additional Colleague modules and Ellucian products is preferred.
Higher education customers are transforming to modern campuses while leveraging technology and solutions to enable student success. In this mission critical role, you will partner with our customers to help enable their transformation to cloud/SAAS solutions and ensure successful adoption of these solutions.
Where you will make an impact
- Proactively prepare for and deliver high quality services with a willingness to learn and adapt to new strategies that evolve as technology and implementation methodology mature.
- Utilize strong analytical and problem-solving skills to bridge the gap between the functional and technical aspects of Ellucian solutions and client's business objectives.
- Lead customers to embrace performance improvement, transformation and modernization and remediate issues that impede enabling customer greatness, executing all activities with precision and professionalism to ensure successful SaaS implementations.
- Collaborates with various Professional Services teammates on process improvement, use and maintenance of services artifacts and the maturation and promotion of recommended practices.
- Success will be measured by customer satisfaction, achievement of project goals, and utilization targets.
What will you bring
- Colleague experience including implementation and deployment work on the modules noted above. (3-5+ years).
- Willingness to grow knowledge across other Ellucian solutions.
- Ability to communicate and present to work team stakeholders as well as project leaders both internally and externally.
- Enabling delivery readiness, problem solving and root cause analysis through creativity, critical thinking and a strong work ethic.
- Strong prioritization skills, able to manage activities based on business impact and time constraints.
- Experience developing and mentoring other consultants.
- Able to multitask and meet deadlines.
- Strong prioritization skills, able to manage activities based on business impact.
- Support and demonstration of Ellucian values.
- Ability to travel (25% + travel expectations) both domestically and internationally to deliver services when required.
- Experience with consortium or system-wide models, California, Texas, Florida or New York state higher education regulations would be a bonus.
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy- caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
o Education Assistance Program
o Professional development opportunities
o LinkedIn Learning
#LI-MH1
#LI-remote