Patrick & Henry Community College
College Success Coach/Pantry Coordinator
🇺🇸 Martinsville, VA
🕑 Full-Time
💰 $44K - $49K
💻 Other
🗓️ July 22nd, 2025
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Edtech.com's Summary
Patrick & Henry Community College is hiring a College Success Coach/Pantry Coordinator. The role involves providing case management and holistic support to at-risk adult learners by coordinating outreach, recruitment, and student success efforts, as well as managing campus food security programs like the Patriot Pantry and food truck coordination to support student retention and well-being.
Highlights
- Provide intensive case management and holistic support to at-risk adult learners.
- Coordinate outreach, recruitment, and student success initiatives.
- Maintain caseload and develop individualized education plans for students.
- Facilitate access to academic and support services through collaboration with faculty, staff, and community organizations.
- Manage campus food security programs, including the Patriot Pantry and food truck coordination.
- Required to work Monday through Friday, 8:00 AM to 5:00 PM.
- Must have a Bachelor’s degree in Education, Human Services, or equivalent experience.
- Proficient in computer software, database management, spreadsheets, email, MS Office, and Google applications.
- Demonstrate strong communication skills with diverse populations, excellent organizational skills, and ability to maintain confidentiality.
- Salary range: $44,192 - $49,192 annually; full-time nonexempt position in pay band 4.
College Success Coach/Pantry Coordinator Full Description
College Success Coach/Pantry Coordinator
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Working Title | College Success Coach/Pantry Coordinator
Role Title | Education Support Specialist III
Role Code | 29144
FLSA | Nonexempt
Pay Band | 4
Position Number | 285R0030
Agency | Patrick & Henry Community College
Division | Patrick & Henry Community College (Div)
Work Location | Martinsville - 690
Hiring Range | $44,192-$49,192
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Monday through Friday, 8:00AM-5:00PM.
Sensitive Position | No
Job Description | Patrick & Henry Community College is a comprehensive two-year institution committed to student success, lifelong learning, initiating an atmosphere of care via our caring campus model, and enrichment of the quality of life in the region it serves. Serving Martinsville, Henry County, Patrick County, and the southern portion of Franklin County, P&HCC is a comprehensive open-door institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree. Patrick & Henry offers 29 associate degree programs, 12 certificate programs and 38 career studies certificate programs. The college also delivers a variety of nontraditional programs such as customized workforce development training, industry-recognized certifications, developmental and transitional programs, and courses for personal enrichment.
Organizational Objective:
P&HCC staff members work with a student population that reflects the population of Virginia. This work stands to ensure the economic mobility of all people in our service region. Knowledge and understanding of specific needs of all students and a commitment to helping each attain educational success are critical responsibilities of our institution. P&HCC continuously strives to provide students and staff with a positive environment that is welcoming and encourages connectivity through intentional behaviors that influence our campus culture and eliminates barriers to student success. Caring Campus is a collective effort to make students and employees feel welcome and connected to our college by instilling uplifting behaviors such as wearing name tags, warmly connecting students to necessary personnel, and openly engaging with students.
Purpose of Position:
The purpose of this position is to provide intensive case management and holistic support to at-risk adult learners by coordinating outreach, recruitment, and student success initiatives. This includes maintaining a caseload, developing individualized education plans, facilitating access to academic and support services, and collaborating with faculty, staff, and community organizations to ensure student persistence, credential attainment, and overall well-being. The role also oversees campus food security programs, including the Patriot Pantry and food truck coordination, to address basic needs and support student retention.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Bachelor’s degree in Education, Human Services, or equivalent experience. Demonstrated ability to work collaboratively and communicate effectively with students, faculty, and staff across diverse backgrounds. Ability to perform office tasks independently and with minimal supervision. Ability to interact professionally and effectively with the public, students, faculty, and staff while providing excellent customer service. Proficiency in computer software, database management, spreadsheet applications, and electronic mail. Ability to operate current office machines such as fax, printer/copier, computer, scanner, and telephone system. Ability to support department needs and functions as directed. Ability to communicate and interact effectively, orally and in writing, with individuals of diverse backgrounds. Effectively demonstrate attention to detail, strong organizational skills, and the ability to meet deadlines. Ability manage multiple tasks simultaneously. Ability to process and maintain confidentiality of sensitive information. Ability to compose business correspondence utilizing proper grammar and punctuation. Working skills to operate office equipment including automated equipment, as required to accomplish the work. Working knowledge of office practices and procedures. Strong interpersonal and written communication skills. Ability to work in a dynamic student environment and with a diverse student population. Ability to adjust to change, meet deadlines, and perform multiple tasks as needed. Ability to develop individual action and academic plans with students that will lead to program completion. Knowledge and understanding of the network of available state and local support services and related resources and how to access them. Effective problem-solving skills. Ability to work with college faculty and staff in support of student academic success. Experience with MS Office and Google applications. Commitment to the community college mission.
Additional Considerations |
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | None.
Role Title | Education Support Specialist III
Role Code | 29144
FLSA | Nonexempt
Pay Band | 4
Position Number | 285R0030
Agency | Patrick & Henry Community College
Division | Patrick & Henry Community College (Div)
Work Location | Martinsville - 690
Hiring Range | $44,192-$49,192
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Monday through Friday, 8:00AM-5:00PM.
Sensitive Position | No
Job Description | Patrick & Henry Community College is a comprehensive two-year institution committed to student success, lifelong learning, initiating an atmosphere of care via our caring campus model, and enrichment of the quality of life in the region it serves. Serving Martinsville, Henry County, Patrick County, and the southern portion of Franklin County, P&HCC is a comprehensive open-door institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree. Patrick & Henry offers 29 associate degree programs, 12 certificate programs and 38 career studies certificate programs. The college also delivers a variety of nontraditional programs such as customized workforce development training, industry-recognized certifications, developmental and transitional programs, and courses for personal enrichment.
Organizational Objective:
P&HCC staff members work with a student population that reflects the population of Virginia. This work stands to ensure the economic mobility of all people in our service region. Knowledge and understanding of specific needs of all students and a commitment to helping each attain educational success are critical responsibilities of our institution. P&HCC continuously strives to provide students and staff with a positive environment that is welcoming and encourages connectivity through intentional behaviors that influence our campus culture and eliminates barriers to student success. Caring Campus is a collective effort to make students and employees feel welcome and connected to our college by instilling uplifting behaviors such as wearing name tags, warmly connecting students to necessary personnel, and openly engaging with students.
Purpose of Position:
The purpose of this position is to provide intensive case management and holistic support to at-risk adult learners by coordinating outreach, recruitment, and student success initiatives. This includes maintaining a caseload, developing individualized education plans, facilitating access to academic and support services, and collaborating with faculty, staff, and community organizations to ensure student persistence, credential attainment, and overall well-being. The role also oversees campus food security programs, including the Patriot Pantry and food truck coordination, to address basic needs and support student retention.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Bachelor’s degree in Education, Human Services, or equivalent experience. Demonstrated ability to work collaboratively and communicate effectively with students, faculty, and staff across diverse backgrounds. Ability to perform office tasks independently and with minimal supervision. Ability to interact professionally and effectively with the public, students, faculty, and staff while providing excellent customer service. Proficiency in computer software, database management, spreadsheet applications, and electronic mail. Ability to operate current office machines such as fax, printer/copier, computer, scanner, and telephone system. Ability to support department needs and functions as directed. Ability to communicate and interact effectively, orally and in writing, with individuals of diverse backgrounds. Effectively demonstrate attention to detail, strong organizational skills, and the ability to meet deadlines. Ability manage multiple tasks simultaneously. Ability to process and maintain confidentiality of sensitive information. Ability to compose business correspondence utilizing proper grammar and punctuation. Working skills to operate office equipment including automated equipment, as required to accomplish the work. Working knowledge of office practices and procedures. Strong interpersonal and written communication skills. Ability to work in a dynamic student environment and with a diverse student population. Ability to adjust to change, meet deadlines, and perform multiple tasks as needed. Ability to develop individual action and academic plans with students that will lead to program completion. Knowledge and understanding of the network of available state and local support services and related resources and how to access them. Effective problem-solving skills. Ability to work with college faculty and staff in support of student academic success. Experience with MS Office and Google applications. Commitment to the community college mission.
Additional Considerations |
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | None.
Posting Detail Information
Posting Number | CLS_3778P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 07/21/2025
Job Close Date | 08/25/2025
Open Until Filled | No
Agency Website | www.patrickhenry.edu/
Contact Name | Kierra Stockton
Email | kstockton@patrickhenry.edu
Phone Number | (276) 656-0203
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/85153
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 07/21/2025
Job Close Date | 08/25/2025
Open Until Filled | No
Agency Website | www.patrickhenry.edu/
Contact Name | Kierra Stockton
Email | kstockton@patrickhenry.edu
Phone Number | (276) 656-0203
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/85153
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Describe your experience working with a diverse population and provide your philosophy in dealing with people from diverse backgrounds: e.g. single parents, low-income, people with personal problems and low self-esteem, and students who performed poorly in high school.
(Open Ended Question) - * Describe your experience in working with college students.
(Open Ended Question) - * Describe your ability to multi-task and your flexibility in a fast-paced work environment.
(Open Ended Question) - * Describe your communication skills, both oral and written.
(Open Ended Question) - * Describe your knowledge of Peoplesoft, EAB Navigate, Salesforce, Canvas, or other enrollment and educational software.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Alternative Hiring Process Letter
- Unofficial Transcripts
- Unofficial Transcript 2
- (877) 340-5577
- ats@ssc.vccs.edu
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