Edtech.com's Summary

KnowBe4 is hiring a Commissions Analyst. The role requires managing and updating the commission system with employee and plan changes, troubleshooting Excel spreadsheet exceptions, and preparing, reviewing, and validating monthly commission reports to ensure accurate and timely payouts.

Highlights

Manage and update the organization’s commission system continuously.
Develop and test new commission plans within the commission system.
Troubleshoot commission system issues and resolve exceptions in Excel spreadsheets.
Respond accurately to inquiries regarding commissions and incentives.
Review commission payment reports for accuracy and completeness.
Prepare commission expense reports, presentations, and recommendations for sales and finance management.
Proficiency with Gmail, Google Docs, MS Office (Word and Excel with pivot tables), and familiarity with SQL and database functions preferred.
Minimum qualifications include a Bachelor's degree in Business, Math, Computer Science, Statistics, Accounting or related fields, plus relevant experience in sales analysis, commission, payroll, or order processing.
Base pay ranges from $55,000 to $60,000, depending on experience and skills.
Position supports remote work in the US office and falls under the Finance and Accounting department.

Commissions Analyst Full Description

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open in the US office only.

The Commission Analyst is responsible for ensuring the timely and accurate calculation of commission. This individual will work alongside the Corporate Accounting Team to ensure that employee commission plans are properly created, maintained and updated accordingly in the commission system. In addition, this position will troubleshoot exceptions in excel spreadsheets to determine where errors exist and to ensure commission payment reports are accurate and complete. In addition, the individual in this role will be charged with the creation, review, analysis and validation of monthly reports for all commissions accrued and paid.

Responsibilities:

Update the organization’s commission system with employee changes and commission plan changes on an ongoing basis
Develop and test new commission plans in the organization’s commission system
Work with our commission system’s personnel to troubleshoot issues
Ensure accurate responses to inquiries or concerns related to commission and incentives are provided to employees
Review commission payment reports for accuracy and completeness
Ensure accurate and timely commission payouts
Prepare commission expense reports, presentations and recommendations for sales and/or finance management.

Minimum Qualifications:

Bachelor’s Degree in Business, Math, Computer Science, Statistics, Accounting or related field preferred
A minimum of 1 year working as a Sales Analyst, Sales Operations Analyst, Order Processor or a similar position a plus
A minimum of 2 years commission/payroll experience preferred (or combination payroll and HR or order processing)
SQL training and some familiarity with general Database functions a plus
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel, including pivot tables)
Strong verbal and written communications
Excellent time management and organization skills
Superior Excel skills
Ability to work in a team on projects and independently
Strong math and numeracy skills
Customer service and etiquette skills
Discretion involving personal and legal matters

The base pay for this position ranges from $55,000 - $60,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 10/2/2025.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Original Job Description

About KnowBe4

Remote positions open in the US office only.

Responsibilities:

Update the organization’s commission system with employee changes and commission plan changes on an ongoing basis
Develop and test new commission plans in the organization’s commission system
Work with our commission system’s personnel to troubleshoot issues
Ensure accurate responses to inquiries or concerns related to commission and incentives are provided to employees
Review commission payment reports for accuracy and completeness
Ensure accurate and timely commission payouts
Prepare commission expense reports, presentations and recommendations for sales and/or finance management.

Minimum Qualifications:

Bachelor’s Degree in Business, Math, Computer Science, Statistics, Accounting or related field preferred
A minimum of 1 year working as a Sales Analyst, Sales Operations Analyst, Order Processor or a similar position a plus
A minimum of 2 years commission/payroll experience preferred (or combination payroll and HR or order processing)
SQL training and some familiarity with general Database functions a plus
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel, including pivot tables)
Strong verbal and written communications
Excellent time management and organization skills
Superior Excel skills
Ability to work in a team on projects and independently
Strong math and numeracy skills
Customer service and etiquette skills
Discretion involving personal and legal matters

The base pay for this position ranges from $55,000 - $60,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 10/2/2025.

Our Fantastic Benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.

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Commissions Analyst

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Commissions Analyst Full Description

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