Computer Support Specialist II

🇺🇸 Bozeman, MT

🕑 Full-Time

💰 $23 - $24 per Hour

💻 Information Technology

🗓️ May 22nd, 2025

Edtech.com's Summary

Montana State University is hiring a Computer Support Specialist II. This position involves providing IT support to both staff and students within the University Facilities Management IT Department. Key responsibilities include troubleshooting complex technical issues, supporting mobile devices, and maintaining system integrity and security while ensuring high customer satisfaction.

Highlights

Provide desktop and mobile device support, troubleshoot issues, and manage system performance.
Utilize tools like ticketing systems and knowledge bases to enhance user experience.
Engage in IT service development and offer training to end users.
Apply technical skills in systems like Windows, iOS, and Android environments.
Salary ranges from $22.936 to $24.250 per hour.
Requires experience in support for client/server and common workstation applications.
Preference for experience with Active Directory, Group Policy, and enterprise tools like SCCM.