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University of Kentucky

Computer Support Specialist II

🇺🇸 Princeton, KY

🕑 Full-Time

💰 $19 - $31 per Hour

💻 Information Technology

🗓️ August 11th, 2025

Edtech.com's Summary

The University of Kentucky is hiring a Computer Support Specialist II. This role involves providing technical end-user support, maintaining computer security protocols, managing IT hardware inventory, troubleshooting IT issues, and collaborating with IT leadership to enhance technology within the Research and Education Center at the Martin-Gatton College of Agriculture, Food & Environment.

Highlights
  • Provide technical support to faculty, staff, and students.
  • Manage and maintain computer security protocols to ensure data integrity and safe access.
  • Coordinate, track, and maintain IT hardware and equipment inventory.
  • Troubleshoot hardware, software, and connectivity issues efficiently.
  • Collaborate with central IT and department leaders on upgrades and improvements.
  • Requires knowledge of MS Windows, MS Office, programming software, and operating systems.
  • Salary range: $19.18 to $30.68 per hour.
  • Requires a Bachelor's degree and at least one year of related experience.
  • Supports research, teaching, and outreach missions in production agriculture.
  • Position works within the Martin-Gatton College of Agriculture, Food & Environment at the Research and Education Center.

Computer Support Specialist II Full Description

Computer Support Specialist II
Job Title  | Computer Support Specialist II
Requisition Number  | RE51243
Working Title  | IT Specialist
Department Name  | 81220:WEST KENTUCKY STATION
Work Location  | Princeton, KY
Grade Level  | 43
Salary Range  | $19.18-30.68/hour
Type of Position  | Staff
Position Time Status  | Full-Time
Required Education  | BS
Click here for more information about equivalencies:  | https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience  | 1 yr
Required License/Registration/Certification  | None
Physical Requirements  | Lifting, pushing, or pulling of objects up to 25 lbs., sitting for long periods of time.
Shift  | Monday-Friday 7:30am to 4:30pm (40 hours/week)

Job Summary  | The Martin-Gatton College of Agriculture, Food & Environment (M-G CAFE) is seeking a dedicated and service-minded Computer Support Specialist II to join our team at the Research and Education Center located in Princeton, KY, approximately 210 miles west of Lexington.This position is essential to supporting the research, teaching, and outreach missions of the Center, which is committed to advancing the science of production agriculture across Kentucky and beyond.

Key Responsibilities:

 Provide high-quality technical end-user support for faculty, staff, and students. Oversee and maintain computer security protocols, ensuring data integrity and safe access. Coordinate, track, and maintain IT hardware and equipment inventory. Troubleshoot and resolve hardware, software, and connectivity issues in a timely and professional manner. Collaborate with central IT and department leadership to implement technology upgrades and improvements.

Ideal Candidate Will Have:

Proven experience in IT support roles. Strong communication and customer service skills. Familiarity with security best practices and equipment lifecycle management. A proactive, solutions-oriented mindset.

Why Join Us?
At Martin-Gatton College of Agriculture, Food and Environment, we offer a supportive environment that promotes professional growth through mentorship, development funds, and a culture of innovation.

To find out more about M-G CAFE and how the college supports the mission of this being the University of, for, and with Kentucky, Click Here.

Skills / Knowledge / Abilities  | MS Windows; MS Office software; Programming software; Operating Systems
Does this position have supervisory responsibilities?  | No
Preferred Education/Experience  |
Deadline to Apply  | 09/08/2025

Our University Community  | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * How many years of experience do you have supporting end users? 
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years, up through 4 years
    • More than 4 years, up through 5 years
    • More than 5 years
  2. * What is the largest amount of end users you have supported? 
    • None
    • 1-50
    • 51-100
    • 101-200
    • 201-500
    • 500 +
  3. * What is the largest amount of computers you have supported? 
    • None
    • 1-50
    • 51-100
    • 101-200
    • 201-500
    • 501 +
  4. * Describe your best success story providing IT/end user support. 
    (Open Ended Question)
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

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