Corporate Trainer
Job Location
US OH EPR 001 Mason OH Office - Mason, OH
About Inhabit
Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com.
About ePremium Insurance
As part of the Inhabit company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in Cincinnati, specializing in technology-based renters insurance program management.
The rapid growth of the company has created a wealth of career opportunities. We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company.
About Rental Guardian
RentalGuardian is Inhabit’s leading insurance product offering within their vacation short-term rental division; providing vacation protection solutions built for the vacation rental industry. Products include travel insurance, property protection and a liability protection bundle, which protects the property manager and homeowner.
The rapid growth of these companies has created a wealth of career opportunities. We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company.
Job Description
The Corporate Trainer is responsible for developing and delivering training programs for customers and associates within ePremium and Rental Guardian. This role plays a key part in the digital evolution of a variety of training programs that are internal and external facing. With a keen eye for digital, self-guided flows, this position will take our training programs to the next level.
Functions and Responsibilities
- Build, maintain and improve various training documents
- Create digital, self-guided training programs using various methods
- Provide training in person and in virtual settings when appropriate
- Maintain knowledge articles of all company products and procedures
- Provide feedback to team leaders regarding work flows
- Act as the point of contact for various training related matters
- Support other department leaders and associates in the delivery of ad hoc tasks and activities
- Proficient in creating work level instructions and training presentations
- In collaboration with others, design or redesign workflows and processes
- Provide work level instructions and continuous improvement efficiency
Qualifications
What We’re Looking For (Minimum qualifications)
- 5 years’ experience with training and education
- Has demonstrated professionalism in a team environment
- Has demonstrated leadership skills and detail orientation
- Is considered a subject matter expert on customer experience
- A self-motivated leader
- Strong communication skills
- Ability to work well in a team environment
- Ability to build and foster a positive working environment
- Handles change well and can coach change management for others
- A results-orientated attitude
- Effectively multi-task in a dynamic work environment
- Ability to learn proprietary software
Education Requirements
College degree or post high-school education
Training or education certifications a plus
Type
Full time
Hybrid Model 4 days in office
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Health savings account
- Employee assistance program
- Note: Waiting period may apply
Location
Mason, Ohio 45040
Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.