Illinois State University
Customer Service Assistant
🇺🇸 Normal, IL
🕑 Full-Time
💰 $16 - $18 per Hour
💻 Customer Support
🗓️ December 21st, 2025
Edtech.com's Summary
- Support for Event Management, Dining, and Hospitality departments within Student Affairs.
- Deliver customer service to potential and current customers through multiple communication channels.
- Perform clerical duties including room reservations and mail management.
- Required qualifications include a high school diploma or equivalent plus 18 months of relevant experience or college coursework.
- Preferred skills include experience with customers, ability to prioritize work, handle delicate situations, and proficiency in Microsoft Excel and Word.
- Hourly pay range from $15.56 to $17.85.
- Work hours are Monday to Friday, 8am to 4:30pm.
- Must maintain confidentiality and manage deadlines effectively.
- Position supports a diverse campus community with focus on inclusive, high-quality service.
- Employment subject to criminal background check and compliance with Illinois residency requirements.
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