Customer Service Assistant

🇺🇸 Doña Ana, NM

🕑 Full-Time

💰 $15 per Hour

💻 Customer Support

🗓️ June 2nd, 2025

Edtech.com's Summary

DACC is hiring a Customer Service Assistant. The position involves serving as the first point of contact for visitors, efficiently managing multi-line phone systems, providing in-person assistance for various college departments, and ensuring customer satisfaction by addressing inquiries and facilitating processes. Responsibilities also include document review, providing directions, and supporting registration and financial aid processes.

Highlights

Serve as the initial contact for visitors and manage multi-line phone systems.
Provide in-person assistance for Admissions, Advising, Financial Aid, and other departments.
Guide prospective students through admissions applications and requirements.
Facilitate student connections with Academic Advising and provide support for registration.
Assist with Financial Aid documentation, FSA ID, and FAFSA applications.
Required: High School diploma or GED, two years of relevant experience.
Effective communication, problem-solving, and organizational skills are essential.
Hourly rate is $15.45.
Preferred: Bilingual in English and Spanish.