Customer Service Representative

🇺🇸 Normal, IL 🕑 Full-Time 💰 $17 - $18 per Hour 💻 Customer Support 🗓️ May 30th, 2026

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Edtech.com's Summary

Illinois State University is hiring a Customer Service Representative. The role involves performing various customer service duties and supporting the daily operations of the Office of Parking and Transportation, including assisting with monitoring new student employees.

Highlights

Support daily operations in the Parking & Transportation department.
Perform customer service tasks and assist in monitoring new student employees.
Work hours: Monday to Friday, 8:45 a.m. to 5:15 p.m.
Salary rate between $17.03 and $18.00 per hour.
Required qualifications include a high school diploma or equivalent and a combination of education and experience totaling three years.
Preferred skills include knowledge of office policies, basic computer software, two-way radio, calculators, copy machines, and experience with cash handling.
Must effectively communicate daily, remain at a workstation for extended periods, and move around campus as required.
Position includes benefits such as health, dental, vision, life insurance, retirement plans, tuition waivers, and paid holidays.
Applicants must be authorized to work in the U.S. without Illinois State University sponsorship.
Position subject to a criminal background check and employment history review.