Customer Service Technician

🇺🇸 Downtown, TX 🕑 Full-Time 💰 $33K - $33K 💻 Customer Support 🗓️ March 1st, 2026

Edtech.com's Summary

University of Houston-Downtown (UHD) is hiring a Customer Service Technician. The role involves providing general information to current and prospective students and other university visitors, answering questions, resolving minor issues, assisting with document collection, performing data entry, and supervising student workers.

Highlights

Provide customer support by answering queries and resolving minor issues.
Assist with the collection and organization of documents for students.
Ensure customers understand university processes and policies.
Perform data entry and general administrative tasks.
Supervise and assign work to student employees.
Proficiency in PeopleSoft software is required.
Minimum of one year related job experience and some college coursework completed.
Work within the Financial Aid Department.
Salary range: $32,995 - $33,137 per year.
Interact with a diverse student community and university visitors.