Customer Services Assistant

🇺🇸 Starkville, MS

🕑 Full-Time

💰 TBD

💻 Customer Support

🗓️ October 23rd, 2025

Edtech.com's Summary

Mississippi State University is hiring a Customer Services Assistant to serve as the primary front-line contact for Parking & Transit Services customers. The role involves handling customer inquiries, managing permit sales, compiling reports, and supporting various customer service events and incident reporting related to parking and transit.

Highlights

Provide information and assistance regarding parking and transit services to university community and visitors.
Manage permit sales and third-party account activity.
Compile and disseminate reports related to permits, citations, and service metrics.
Handle incident reporting for parking and transit issues such as towing and gate breaches.
Assist with customer service events including trainings, presentations, and orientations.
Communicate via radio with Parking and Transit Services team as needed.
Maintain professional communication and knowledge of all parking and transit activities.
Required qualification: High school diploma with 4 years of customer service experience; no substitutions for education.
Work performed primarily in office environment with minimal physical effort.
Job is within the Division of Finance and Administration - BSA at Mississippi State University.