Mississippi State University
Desktop Support Specialist I
🇺🇸 Starkville, MS
🕑 Full-Time
💰 TBD
💻 Information Technology
🗓️ June 26th, 2025
Edtech.com's Summary
- Provide installation, configuration, and support for Windows and Mac operating systems and applications.
- Manage Active Directory accounts and support AD joined workstations.
- Deliver strong customer service by communicating effectively and building client relationships.
- Troubleshoot and resolve IT issues, including malware and virus removal.
- Assist with departmental IT purchases, system integration, and training.
- Develop support materials for MSU clients.
- Maintain knowledge of IT updates relevant to higher education.
- Requires bachelor's degree in Information Technology or related field and at least one year of desktop support experience.
- Preferred skills include experience with local area networks, Microsoft O365 products, and AD management.
- Salary is grade 13 in staff compensation structure; specific salary details determined by department.
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