Edtech.com's Summary

Eaton is hiring a Digital Product Training Specialist. The role involves designing, developing, delivering, and managing learning solutions for Eaton’s digital software suite, collaborating with various teams to align training programs with business strategy and customer needs.

Highlights

Design and delivery of instructor-led, virtual, and alternative digital product training sessions.
Develop and maintain comprehensive training materials and curriculum content.
Collaborate with Digital Office Offer Management, sales, channel, and marketing teams to support business growth and communication.
Apply instructional design principles and adult learning methodologies to enhance training effectiveness.
Manage administration of training logistics including scheduling, enrollment, and course evaluation.
Track and report program metrics to improve productivity and cost efficiency.
Required: Bachelor's degree, 5+ years in technical software training, 3+ years in facilitation and instructional design.
Preferred: Experience with intelligent/software products, knowledge of data center and industrial markets, software sales or product management background.
Must be able to travel up to 25% and demonstrate strong collaborative and strategic thinking skills.
Offers an annual salary range of $94,000 to $138,000.

Digital Product Training Specialist Full Description

Digital Product Training Specialist

Tampa, Florida, USA, 33607

Job description
Company and benefits

Job Req ID

55851

Work Type

Remote

Department

Marketing

Hiring Program

Not Specified

Eaton’s ES AMER Sector Integration division is currently seeking a Digital Product Training Specialist.

The expected annual salary range for this role is $94000 - $138000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

The Digital Product Training Specialist designs, develops, markets, delivers and manages learning solutions including instructor-led and virtual instructor-led sessions using a systematic approach of analysis, design, development, implementation, and evaluation for technical and commercial content related to the digital software suite.

• Work closely with the Digital Office Offer Management Team (Segment Leaders, Offer Managers, Product Owners), Global Learning and Development Program Manager and IT Learning Management to identify strategic initiatives that will enhance the learning program.
• Partner with the field sales, Digital Office Offer Management Team (Segment Leaders, Offer Managers, Product Owners), Channel, and Marketing teams to ensure the learning program is effective, supports the business strategy, improves communication, and enables growth while supporting Eaton’s financial goals and values.
• Align with global digital learning strategy while modifying approach as needed in the region and / or country based on different go-to-market approaches.
• Provide consultative services to the Design and Development team in identifying and implementing alternative and e-Learning materials that complement the curriculum of instructor-led, virtual instructor-led, and web courses.
• Responsible for in-person and virtual class administration and preparation, including but not limited to developing a training plan, scheduling, set-up, enrollment, travel, demo equipment, activity materials, courseware, assessments, evaluation, and follow-up.
• Create, maintain, and update training materials including instructor-led, virtual instructor led, train-the-trainer PowerPoint presentations, training exercises and other segment focused learning materials.
• Provide regular feedback to key stakeholders, achieve program metric goals, track program data, compile reports and actively seek cost saving and productivity improvement opportunities.
• Offer interactive courses that meet learning objectives to sell and support Distributed IT, DCIM and EPMS solutions in the digital software market segment.
• Ability to thrive in a team environment which includes sharing best practices with other training specialist, etc.

Qualifications:

Basic Qualifications:
-Bachelor’s Degree from an accredited institution
-Minimum five years (5) of technical software training experience
-Minimum three years (3) experience in facilitation, instructional design, and adult learning principles
-Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications:

-Technical knowledge and project experience with intelligent and / or software products and an ability to quickly learn new products applicable to the Data Center and Industrial market segments to lead and facilitate the training program of Tier 1, 2, 3 and 4 instructor-led, web, virtual and alternative learning opportunities for technical and commercial groups.
-Has knowledge of channel partners, specifiers, and customers, as well as a familiarity with the basic form, fit, and function of related products within the market segment.
-Familiar with, or ability to rapidly learn product technical aspects and an ability to transfer those skills to North American Sales, sales representatives, and key channel partners.
-Minimum of three years in software sales or in intelligent product management.
-Proven ability to prioritize and handle multiple projects simultaneously.
-Must demonstrate a strong collaborative working style, working at multiple levels of an organization.
-Ability to think and act strategically to address organizational training and development needs.
-Detail oriented with strong time management skills.
-Exceptional customer service orientation.
-Knowledge and experience with adult learning practices.
-Ability and willingness to travel up to 25%

The application window for this position is anticipated to close on January 15, 2026.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Eaton strives to provide benefits and programs that are competitive and focused on employee well-being. These programs are offered across the United States and Puerto Rico, but specific programs and options available may depend on eligibility factors such as geographic locations, date of hire, employment type and the applicability of collective bargaining agreements.

About Us

Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re helping to solve the world’s most urgent power management challenges and building a more sustainable society for people today and generations to come.

Founded in 1911, Eaton has continuously evolved to meet the changing and expanding needs of our stakeholders. With revenues of nearly $25 billion in 2024, the company serves customers in more than 160 countries. For more information, visit www.eaton.com Follow us on LinkedIn.

Recent Awards: Honored to be recognized

2018-2025 World's most admired companies, Forbes2016-2023 Best Place to work for LGBTQ Equality, HRC | 2023-2024 Top 100 Global Most Loved Workplaces, Newsweek2012-2025 World's Most Ethical Companies, Ethisphere
Great Place to Work Certified, US 2023-20242021-2023 Americas Most Loved Workplace, NewsweekBest Employers for Women, Forbes US 2023Americas Best Large Employers, Forbes 2023 | Top Veteran Friendly Company US Veterans Magazine 2023Top Workplaces in Northeast Ohio 2022Best of the Best Employer for Veterans 20222020-2022 Diversity Leaders

Original Job Description