Edtech.com's Summary

Kennesaw State University is hiring a Director Compliance, Training, and Student Support - Office of Scholarships and Financial Aid. The role leads the university's financial aid compliance program, making sure scholarships and student aid are administered in line with federal, state, and institutional regulations, including Title IV, the student aid provisions of the federal Higher Education Act. The director sets policy, oversees audits and risk assessments, and trains financial aid staff, serving as the office's expert and representative to senior leadership, regulators, and auditors.

Highlights

Lead the financial aid compliance program and build a compliance framework that keeps the office aligned with Title IV and other federal, state, accreditor, and institutional requirements.
Interpret legislative and regulatory changes and advise executive leadership on their operational, financial, and compliance impacts.
Run enterprise-wide risk assessments of financial aid administration and put mitigation strategies in place for the vulnerabilities they uncover.
Direct financial aid policies, procedures, internal controls, and documentation standards, and standardize business processes to improve consistency and efficiency.
Prepare the institution for federal and state program reviews, audits, and accreditation activities, and coordinate timely responses to findings and recommendations.
Serve as the institutional representative to federal and state agencies, accrediting bodies, and auditors, and report compliance trends, audit results, and corrective actions to senior leadership.
Direct staff training and professional development that builds regulatory knowledge and a culture of compliance, and oversee quality assurance and data privacy, security, and records retention practices.
Bachelor's degree in a related field and eight or more years in financial aid, scholarships, and compliance in higher education, including six years of management at an institution with more than 25,000 students; an advanced degree is preferred.
Knowledge of federal Title IV regulations and the ability to translate complex regulations into operational procedures while managing multiple priorities and deadlines.
Salary of up to $125,500 for this supervisory, full-time position based in Kennesaw, Georgia, with 1 to 24% travel.

Director Compliance, Training, and Student Support - Office of Scholarships and Financial Aid Full Description

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Ensures the institution's compliance with all federal, state, and institutional regulations governing student financial aid programs. Provides strategic leadership for compliance initiatives, develops and maintains policies and procedures, oversees internal audits and risk assessments, and serves as the institution's subject matter expert on regulatory requirements.

Responsibilities

KEY RESPONSIBILITIES:

Provides strategic leadership and oversight of the institution's financial aid compliance program, ensuring alignment with federal, state, accreditor, and institutional requirements
Serves as the institution's principal authority on financial aid regulatory matters, interpreting legislative and regulatory changes and advising executive leadership on operational, financial, and compliance impacts
Develops and implements a comprehensive compliance framework that promotes accountability, minimizes institutional risk, and ensures adherence to Title IV and other applicable financial aid regulations
Leads enterprise-wide risk assessment activities related to financial aid administration and establishes mitigation strategies to address identified compliance vulnerabilities
Directs the development, implementation, and governance of financial aid policies, procedures, internal controls, and documentation standards to support regulatory compliance and operational excellence
Oversees institutional preparedness for federal and state program reviews, audits, accreditation activities, and compliance examinations, ensuring timely and effective responses to findings and recommendations
Collaborates with senior leadership and campus stakeholders to establish strategic compliance priorities and ensure alignment between regulatory requirements and institutional objectives
Designs and oversees quality assurance, monitoring, and continuous improvement initiatives that strengthen compliance performance, enhance operational efficiency, and support student service excellence
Ensures compliance with institutional policies related to data governance, privacy, security, records retention, and information stewardship
Leads the evaluation and standardization of financial aid business processes to improve consistency, efficiency, internal controls, and regulatory compliance
Develops and maintains productive relationships with federal and state agencies, accrediting bodies, auditors, and other external stakeholders, serving as the institutional representative on financial aid compliance matters
Directs staff training and professional development initiatives to promote regulatory knowledge, policy consistency, and a culture of compliance throughout the organization
Provides executive reporting and recommendations to senior leadership regarding compliance trends, audit results, risk assessments, corrective actions, and emerging regulatory developments
Fosters a culture of integrity, accountability, continuous improvement, and student-centered service within the financial aid organization

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of higher education in a related field

Required Experience

Eight (8) or more years in financial aid, scholarships, and compliance in an institution of higher education, including six (6) years of management at an institution of higher education with a student population of more than 25,000

Preferred Qualifications

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a related field

Proposed Salary

The salary range is up to $125,500. Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options and much more! Visit hr.kennesaw.edu/benefits.

Knowledge, Skills, & Abilities

ABILITIES

Ability to interpret complex regulations and translate them into operational procedures.
Able to handle multiple tasks or projects at one time, meeting assigned deadlines.
Ability to manage multiple priorities while meeting regulatory deadlines.

KNOWLEDGE

Comprehensive knowledge of federal Title IV regulations and financial aid administration.
Knowledge of institutional compliance frameworks and internal controls.
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)

SKILLS

Excellent interpersonal skills, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [email protected].

Other Information

This is a supervisory position.
This position has financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will travel 1 to 24%.

Background Check: Credit Report; Standard Enhanced; Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

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Director Compliance, Training, and Student Support - Office of Scholarships and Financial Aid

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