Edtech.com's Summary

Mercalis is hiring a Director, Learning & Development. This role involves developing, implementing, and maintaining training programs and materials for new hire and career progression training within HUB programs. The director will also coordinate program delivery with subject matter experts and manage a team of training associates to ensure consistent adherence to SOPs and corporate policies.

Highlights

Plan and facilitate training programs and material distribution for HUB teams
Develop training materials and evaluation processes for new hire, upgrade, and refresher training
Coordinate logistical support, delivery, and ongoing training for assigned teams
Collaborate with supervisors and QA/QC teams to assess and plan training needs
Manage and provide feedback to Training Associates
Ensure compliance with SOPs and confidentiality policies
Bachelor's degree or equivalent preferred; 3-5 years pharmaceutical industry experience preferred
Minimum three years training experience and at least one year in Reimbursement Case Management required
Strong skills in Microsoft Office, especially PowerPoint and Excel; Adobe Captivate experience is a plus
Support over 500 life sciences customers focusing on patient access and adherence to medications

Director, Learning & Development Full Description

Overview:

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Valeris, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need.

Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products.

Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana.

To learn more about Valeris, please visit www.valeris.com.

The Learning & Development Director position is responsible for the development, implementation, and maintenance of training materials and programs for everything from new hire training to career progression training in a fast-growing, dynamic environment. You will deliver new hire and refresher training to one or more HUB programs; additionally, then you will coordinate the planning and delivery of programs that require SMEs/Specialists.

Responsibilities:

Plan the implementation and facilitation of training programs, material production and distribution for one or more HUB programs
Using established models, develop training materials and evaluation processes for new-hire, upgrade, and refresher training
Coordinate logistical support, course development, delivery, evaluation, process measurements, and cost management for program launch, as well as on-going training for assigned team(s)
Coordinate with the role’s supervisor in the development of strategic training plans for HUB team(s)
Communicates routinely with program managers and QA/QC to continuously evaluate the training needs of the assigned HUB team(s), and plans new or upgrade training programs
Plan delivery of new/upgrade systems training by coordinating with Manager, Technical Training or by developing/delivering the training for the assigned HUB team(s)
Analyze the need for additional training staff; communicate requirements with cost/benefit analysis to the supervisor
Hire and manage staff of Training Associates, provide performance feedback and conduct performance evaluations
Build solid cross-functional relationships within the company
On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
Ensure all SOPs are followed with consistency
Conducts miscellaneous tasks or projects as assigned

Qualifications:

Bachelor’s degree or equivalent work experience strongly preferred; and 3-5 yrs experience working in the pharmaceutical industry preferred
At least three years’ training experience required; with previous training leadership experience preferred
At least one year of Reimbursement Case Management experience
Excellent interpersonal skills, including the ability to quickly develop strong working relationships with others
Excellent presentation and communication skills, both verbal and written
Ability to work in a fast-paced, time-sensitive and ever-changing environment while maintaining enthusiasm while training
Ability to coach, counsel, and support the professional growth of a team of training professionals
High learning agility with respect to computer literacy, including competency with Microsoft Office software especially PowerPoint and Excel
Experience using Adobe Captivate to develop basic e-learning modules a plus

Why Work for Valeris?

We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Additional health support, including telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
Paid Time Off (PTO) and Sick Leave to support work-life balance
Team members receive nine paid holidays plus two floating holidays
Opportunities for advancement in a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
A mission-driven, inclusive culture where your work makes a meaningful impact

Our Commitment to Equal Opportunity

At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.

Original Job Description

Overview:

Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana.

To learn more about Valeris, please visit www.valeris.com.

Plan the implementation and facilitation of training programs, material production and distribution for one or more HUB programs
Using established models, develop training materials and evaluation processes for new-hire, upgrade, and refresher training
Coordinate logistical support, course development, delivery, evaluation, process measurements, and cost management for program launch, as well as on-going training for assigned team(s)
Coordinate with the role’s supervisor in the development of strategic training plans for HUB team(s)
Communicates routinely with program managers and QA/QC to continuously evaluate the training needs of the assigned HUB team(s), and plans new or upgrade training programs
Plan delivery of new/upgrade systems training by coordinating with Manager, Technical Training or by developing/delivering the training for the assigned HUB team(s)
Analyze the need for additional training staff; communicate requirements with cost/benefit analysis to the supervisor
Hire and manage staff of Training Associates, provide performance feedback and conduct performance evaluations
Build solid cross-functional relationships within the company
On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
Ensure all SOPs are followed with consistency
Conducts miscellaneous tasks or projects as assigned

Qualifications:

Bachelor’s degree or equivalent work experience strongly preferred; and 3-5 yrs experience working in the pharmaceutical industry preferred
At least three years’ training experience required; with previous training leadership experience preferred
At least one year of Reimbursement Case Management experience
Excellent interpersonal skills, including the ability to quickly develop strong working relationships with others
Excellent presentation and communication skills, both verbal and written
Ability to work in a fast-paced, time-sensitive and ever-changing environment while maintaining enthusiasm while training
Ability to coach, counsel, and support the professional growth of a team of training professionals
High learning agility with respect to computer literacy, including competency with Microsoft Office software especially PowerPoint and Excel
Experience using Adobe Captivate to develop basic e-learning modules a plus

Why Work for Valeris?

We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Additional health support, including telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
Paid Time Off (PTO) and Sick Leave to support work-life balance
Team members receive nine paid holidays plus two floating holidays
Opportunities for advancement in a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
A mission-driven, inclusive culture where your work makes a meaningful impact

Our Commitment to Equal Opportunity

Let me find your next job.

Thanks - you're signed up.

Director, Learning & Development

Edtech.com's Summary

Director, Learning & Development Full Description

Assistant Director, Workforce Development Enrollment & Operations

Learning & Development Manager

HSET Training Manager

Sales Training Manager - Rare Disease

Technical Training Lead