Director of Enrollment Marketing, Smeal College of Business

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

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POSITION SPECIFICS​

Are you a data-driven marketing leader ready to make a tangible impact at a world-class institution? The Penn State Smeal College of Business, one of the nation's top-ranked business schools, has aggressive growth plans and we're looking for a visionary Director of Enrollment Marketing to architect the marketing engine that will drive growth for our portfolio of graduate and undergraduate programs.

This is a hands-on, performance marketing leadership role for a strategist with deep experience in full-funnel student recruitment. The ideal candidate is an expert in digital marketing, marketing automation, and campaign optimization, with a passion for leveraging data and technology to achieve ambitious enrollment goals across the college's entire portfolio. Reporting to the Chief Marketing Officer, this leader will oversee a team of marketing professionals and collaborate across the college to deliver measurable results in student acquisition and conversion.

Key Responsibilities

Strategic Leadership & Department Management

• Portfolio Strategy: Develop comprehensive, data-driven marketing strategies across digital, email, social, and traditional channels for a diverse portfolio of academic programs (undergraduate, residential masters, hybrid and online programs, and executive education), optimizing for lead generation, nurturing, and conversion.

• Architect the In-House Engine: Own and execute email marketing campaigns in Salesforce Marketing Cloud, including segmentation, automated journeys, and integration with Salesforce for lead nurturing and conversion.

• Content Production: Drive content and editorial development for enrollment marketing across all channels, including production management and vendor/resource management as necessary.

• Fiscal Stewardship: Develop, forecast, and manage the enrollment marketing budget; authorize expenditures for paid media, vendor contracts, and technology licenses, ensuring optimal allocation of resources to maximize cost-per-enrolled-student efficiency.

• Innovation: Identify and implement competitive best practices, emerging trends in EdTech, digital advertising, and marketing automation to maintain our program's advantage.

Team Management & Development

• Talent Management: Manage a team of marketing professionals (e.g., campaign managers, content specialists, coordinators); define roles and responsibilities to ensure coverage across all degree programs.

• Performance Management: Set clear individual and team goals; conduct performance reviews, provide mentorship, and identify professional development opportunities to foster a high-performance culture.

• Resource Allocation: Prioritize staff assignments and manage workflow to ensure deadlines are met across multiple simultaneous recruitment cycles.

Data Analytics, ROI & Performance Measurement

• ROI Analysis: Establish a robust reporting framework to track Key Performance Indicators (KPIs) including Cost Per Lead (CPL), Cost Per Acquisition (CPA), and conversion rates by channel and program.

• Optimization: Utilize analytics to continuously test and optimize campaign performance; present regular executive dashboards to leadership regarding enrollment health and marketing effectiveness.

• Forecasting: Analyze historical data and market trends to predict enrollment outcomes and adjust strategies proactively.

Stakeholder Collaboration & Admissions Partnership

• Academic Partnership: Serve as the primary marketing liaison to Academic Program Directors and Faculty Chairs; translate their program goals into actionable marketing plans.

• Admissions Integration: Collaborate closely with Admissions leadership to ensure seamless handoffs between marketing-qualified leads and admissions counselors; align scoring models and communication timing.

• University Alignment: Coordinate with Penn State World Campus and central University Strategic Communications to ensure compliance with university brand standards and leverage enterprise-wide resources.

Required Qualifications

• Bachelor's degree in advertising, marketing, business administration, communications, or related field.

• At least 8 years of progressive experience in marketing, with demonstrated success in performance marketing, lead generation, or enrollment marketing

• At least 3 years of supervisory experience, with a proven track record of leading teams and managing direct reports.

• An equivalent combination of education and experience accepted.

• Demonstrated success in developing and executing data-driven, multi-channel marketing campaigns that drive measurable enrollment growth.

• Advanced knowledge of CRM systems (Salesforce preferred), email platforms (Salesforce Marketing Cloud preferred), and digital analytics tools.

• Strong oral and written communication skills, with the ability to collaborate and influence across teams.

• Clear leadership abilities, with experience leading and inspiring others.

• Ability to work collaboratively across teams and manage multiple projects in a fast-paced environment.

• Business instincts, quick learning, and a willingness to challenge conventional wisdom.

• Passion for achieving results and making a measurable impact.

Preferred Qualifications

• Experience in higher education or enrollment marketing.

• Advanced knowledge of digital marketing, paid media, SEO/SEM, and content strategy.

• Experience with marketing dashboard/reporting tools and data visualization.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Bachelor's Degree8+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience acceptedRequired Certifications:None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies. Due to the financial and fiduciary responsibilities of this position, successful completion of a credit history check will be required in addition to standard background checks.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $86,300.00 - $129,500.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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