Enrollment Associate

🇺🇸 Remote - US 🕑 Full-Time 💰 TBD 💻 Enrollment 🗓️ March 31st, 2026

Edtech.com's Summary

Old Dominion University is hiring an Enrollment Associate. The role involves using recruitment and enrollment strategies along with communication technologies to convert inquiries into qualified leads by managing high-volume outbound and inbound calls and messages with prospective students. The Enrollment Associate assesses students' interests and goals, providing a smooth transition to Enrollment Advisors or Graduate Program Directors through excellent customer service and a consultative sales approach.

Highlights

Manage outbound and inbound communication with prospective students via calls, emails, and messages.
Assess student interest, educational goals, qualifications, and start timelines in relation to ODUGlobal’s programs.
Transition qualified students to Enrollment Advisors or Graduate Program Directors.
Use recruitment and enrollment strategies effectively in a high-volume outreach environment.
Leverage Customer Relationship Management (CRM) systems, contact center technology, web conferencing, and Google & MS Office products.
Employ consultative sales skills, active listening, and goal clarification techniques.
Possess strong written and verbal communication skills.
Require considerable experience in high-volume customer service roles, preferably in higher education student services.
Work full-time remotely with computer equipment provided; employee must maintain high-speed internet.
Salary is commensurate with education and experience.