North Central College
Director of IT Infrastructure
🇺🇸 Naperville, IL
🕑 Full-Time
💰 $120K - $139K
💻 Information Technology
🗓️ September 29th, 2025
Edtech.com's Summary
North Central College is hiring a Director of IT Infrastructure. The role leads the planning, implementation, and management of the college's core technology infrastructure, ensuring reliable, secure, and efficient IT operations. The director oversees network systems, cloud services, virtualization, and IT security while managing a team and collaborating across campus departments.
Highlights
- Lead design, implementation, and maintenance of LAN, VOIP, Wi-Fi, and cloud service integrations.
- Ensure IT infrastructure availability, reliability, security, and disaster recovery.
- Develop long-term IT infrastructure strategies and manage budgets.
- Manage infrastructure projects, vendor relationships, and service level agreements.
- Recruit, mentor, and supervise IT infrastructure professionals.
- Collaborate with CIO, IT directors, and security teams on governance and compliance.
- 10+ years IT infrastructure experience with 5+ years management, preferably in higher education.
- Bachelor’s degree in Computer Science, IT, or related field; Master’s preferred.
- Preferred certifications include (ISC)2, CompTIA Security, PMP, Microsoft Administrator/Engineer, and CISCO.
- Salary range between $120,000 and $139,000 with a comprehensive benefits package.
Director of IT Infrastructure Full Description
Director of IT Infrastructure
Please see Special Instructions for more details.
Applicants who would enrich the diversity of the campus community are strongly encouraged to apply.
Posting Number | S000928
Position Title | Director of IT Infrastructure
Department | Information Technology Services
Division | Information & Technology
Supervisor Title | Chief Information Officer
Status | Full Time Regular
Salary Range | $120,000 - $139,000
Position Summary | The Director of IT Infrastructure leads the planning, implementation, and management of the college’s core technology infrastructure. This role is responsible for ensuring the reliable, secure, and efficient operation of all foundational IT systems that support the college’s academic, administrative, and operational needs. The director fosters a culture of innovation, continuous improvement, and exceptional service delivery within the IT infrastructure team.
Description of Key Responsibilities | Oversee the design, implementation, and maintenance of the college’s LAN, cloud service integrations, VOIP telephony system, and Wi-Fi infrastructure. Ensure the availability, reliability, security, and scalability of IT infrastructure, including disaster recovery, asset management, and network security. Develop and execute long-term IT infrastructure strategies and manage the infrastructure budget. Lead and coordinate IT infrastructure projects and support strategic initiatives across departments. Plan, organize, and direct activities and operations involved in technology installation and maintenance in all College buildings and facilities. Provide project management for technology deployments or implementations, assuring maximum availability and reliability of the College’s network and technical resources. Direct virtual infrastructure and cloud service integrations. Assist in the development and execution of the vision, mission, and strategy for campus-wide IT infrastructure operations. Build and maintain relationships and working groups with other IT and non-IT stakeholders campus-wide to understand their needs and deliver IT infrastructure services to meet those needs. Collaborate with the CIO and IT directors to support IT governance processes and committees. Recruit, mentor, supervise, and lead a team of IT infrastructure professionals. Collaborate with the information security team to implement security measures and ensure compliance. Maintain, audit, and continuously improve security management for the College’s computer systems and networks, including software, hardware, and telecommunications. Oversee and manage the relationship with the organization’s CISO provider, ensuring alignment with strategic cybersecurity objectives, service level agreements, and regulatory compliance requirements. Manage relationships with technology vendors and ensure service level agreements are met. Oversee resolution of infrastructure-related incidents and minimize operational downtime. Ensure and maintain comprehensive documentation of infrastructure systems, configurations, and processes. Perform other job-related duties as assigned and as technology evolves.
OTHER RESPONSIBILITIESSupport the College’s mission, vision and values, and contribute to the advancement of the College’s Strategic Plan. Demonstrate a strong commitment to continuous quality improvement. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities.
Required Knowledge, Skills and Abilities |
Distinguishing Characteristics | To act as the College’s positive and proactive technology change agent in order to improve all aspects of the business of the College, including teaching, learning, administrative services and communications. In alignment with College objectives, this position will deliver technical services to the organization in an expedited, high quality and cost effective manner; as well as provide creative technical solutions to operational problems, working cross-functionally to identify, understand, and meet challenges from a technical perspective.
As this position includes a high degree of interaction with faculty, staff and students, the position requires a detail-oriented and results-driven individual who works well within team environments and has excellent communication skills, as well as good client interaction skills.
This position is privy to a great deal of personal and confidential information; exercise of a high degree of discretion is essential. It will require the application of several types of skills, including use of technology as well as interpersonal skills involved in maintaining positive long-term relationships.
Education/Training | Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
Experience | 10+ years of progressive IT infrastructure experience, preferably in higher education. 5+ years of management experience in IT infrastructure. Experience with complex networks, data center operations, virtualization, storage, and cloud integration.
Licenses or Certifications | Security certifications from (ISC)2 and/or CompTia are preferred. PMP, Microsoft Administrator and/Engineer, and CISCO certifications are preferred.
Is This a Temporary Position? | No
Employment Conditions |
Number of Vacancies | 1
Position Title | Director of IT Infrastructure
Department | Information Technology Services
Division | Information & Technology
Supervisor Title | Chief Information Officer
Status | Full Time Regular
Salary Range | $120,000 - $139,000
Position Summary | The Director of IT Infrastructure leads the planning, implementation, and management of the college’s core technology infrastructure. This role is responsible for ensuring the reliable, secure, and efficient operation of all foundational IT systems that support the college’s academic, administrative, and operational needs. The director fosters a culture of innovation, continuous improvement, and exceptional service delivery within the IT infrastructure team.
Description of Key Responsibilities | Oversee the design, implementation, and maintenance of the college’s LAN, cloud service integrations, VOIP telephony system, and Wi-Fi infrastructure. Ensure the availability, reliability, security, and scalability of IT infrastructure, including disaster recovery, asset management, and network security. Develop and execute long-term IT infrastructure strategies and manage the infrastructure budget. Lead and coordinate IT infrastructure projects and support strategic initiatives across departments. Plan, organize, and direct activities and operations involved in technology installation and maintenance in all College buildings and facilities. Provide project management for technology deployments or implementations, assuring maximum availability and reliability of the College’s network and technical resources. Direct virtual infrastructure and cloud service integrations. Assist in the development and execution of the vision, mission, and strategy for campus-wide IT infrastructure operations. Build and maintain relationships and working groups with other IT and non-IT stakeholders campus-wide to understand their needs and deliver IT infrastructure services to meet those needs. Collaborate with the CIO and IT directors to support IT governance processes and committees. Recruit, mentor, supervise, and lead a team of IT infrastructure professionals. Collaborate with the information security team to implement security measures and ensure compliance. Maintain, audit, and continuously improve security management for the College’s computer systems and networks, including software, hardware, and telecommunications. Oversee and manage the relationship with the organization’s CISO provider, ensuring alignment with strategic cybersecurity objectives, service level agreements, and regulatory compliance requirements. Manage relationships with technology vendors and ensure service level agreements are met. Oversee resolution of infrastructure-related incidents and minimize operational downtime. Ensure and maintain comprehensive documentation of infrastructure systems, configurations, and processes. Perform other job-related duties as assigned and as technology evolves.
OTHER RESPONSIBILITIESSupport the College’s mission, vision and values, and contribute to the advancement of the College’s Strategic Plan. Demonstrate a strong commitment to continuous quality improvement. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities.
Required Knowledge, Skills and Abilities |
Distinguishing Characteristics | To act as the College’s positive and proactive technology change agent in order to improve all aspects of the business of the College, including teaching, learning, administrative services and communications. In alignment with College objectives, this position will deliver technical services to the organization in an expedited, high quality and cost effective manner; as well as provide creative technical solutions to operational problems, working cross-functionally to identify, understand, and meet challenges from a technical perspective.
As this position includes a high degree of interaction with faculty, staff and students, the position requires a detail-oriented and results-driven individual who works well within team environments and has excellent communication skills, as well as good client interaction skills.
This position is privy to a great deal of personal and confidential information; exercise of a high degree of discretion is essential. It will require the application of several types of skills, including use of technology as well as interpersonal skills involved in maintaining positive long-term relationships.
Education/Training | Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
Experience | 10+ years of progressive IT infrastructure experience, preferably in higher education. 5+ years of management experience in IT infrastructure. Experience with complex networks, data center operations, virtualization, storage, and cloud integration.
Licenses or Certifications | Security certifications from (ISC)2 and/or CompTia are preferred. PMP, Microsoft Administrator and/Engineer, and CISCO certifications are preferred.
Is This a Temporary Position? | No
Employment Conditions |
Number of Vacancies | 1
Posting Detail Information
EEO Statement | North Central College is an Equal Opportunity Employer. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources at 630-637-5757 or humanresources@hr.noctrl.edu
Determinations for reasonable accommodation will be made on a case-by-case basis.
Close Date |
Open Until Filled | Yes
Additional Information | The pay offered to the selected candidate will be determined based on factors including (but not limited to) the candidate’s experience, qualifications, and training.
North Central College provides a comprehensive benefits package, which includes: All-inclusive medical, dental and vision group insurance Health and dependent care savings plans Employer-paid life, AD&D and disability group insurance 403(b) retirement plan with employer contributions Employee assistance plan resources Tuition waiver for full-time employees, spouse and dependent children Generous paid time off plans, including 3 weeks vacation to start 15 paid holidays per year, including 5 days during NCC Winter Break Free access to campus health center, fitness and athletic facilities, and library Employee discount program
Determinations for reasonable accommodation will be made on a case-by-case basis.
Close Date |
Open Until Filled | Yes
Additional Information | The pay offered to the selected candidate will be determined based on factors including (but not limited to) the candidate’s experience, qualifications, and training.
North Central College provides a comprehensive benefits package, which includes: All-inclusive medical, dental and vision group insurance Health and dependent care savings plans Employer-paid life, AD&D and disability group insurance 403(b) retirement plan with employer contributions Employee assistance plan resources Tuition waiver for full-time employees, spouse and dependent children Generous paid time off plans, including 3 weeks vacation to start 15 paid holidays per year, including 5 days during NCC Winter Break Free access to campus health center, fitness and athletic facilities, and library Employee discount program
Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Are you authorized to work in the US?
- YES
- NO
- * Will you now or in the future require sponsorship for work authorization?
- YES
- NO
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Interest
Optional Documents
North Central College
30 North Brainard Street, Naperville, IL 60540
630.637.5757
humanresources@hr.noctrl.edu.
30 North Brainard Street, Naperville, IL 60540
630.637.5757
humanresources@hr.noctrl.edu.
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