Technology Support Specialist - Advancement

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $45K

💻 Information Technology

🗓️ September 29th, 2025

CRM SQL

Edtech.com's Summary

Missouri State University is hiring a Technology Support Specialist - Advancement. The role involves performing technical tasks related to mass data entry in the University Advancement's system of record, managing equipment inventory, provisioning system access, and providing technical support and training to users in the University Advancement division.

Highlights

Manage mass data entry and ensure data integrity in University Advancement systems.
Oversee machine equipment inventory and provision system access unique to University Advancement.
Provide technical support, troubleshooting, process documentation, and training for users within University Advancement.
Use and maintain expertise in Ellucian CRM Advance, Encompass, SQL, Argos reporting, Visual Basic, SQL Server Management Studio, Oracle SQL Developer, Office 365, Microsoft Teams, and Excel.
Requires a bachelor's degree; preferred majors include accounting, business, or computer information systems. Equivalent experience and education combinations may be considered.
Two or more years of relevant experience with CRM systems and associated technical tools preferred.
Strong technical aptitude, ability to manage multiple tasks independently, and excellent communication skills required.
The position reports to the Data and Technology Services department within the VP University Advancement division.
Annual salary is $45,000, exempt full-time regular appointment, pay grade 32.
Must be authorized to work full-time in the US; no visa sponsorship available.