Relias
Director, Revenue Enablement
🇺🇸 Hybrid - Morrisville, NC
🕑 Full-Time
💰 TBD
💻 Other
🗓️ July 21st, 2025
Camtasia
Gong
LMS
Edtech.com's Summary
Relias LLC is hiring a Director, Revenue Enablement. This role drives the creation and execution of training and enablement strategies for Sales and Client Care teams to increase productivity and align activities with the customer lifecycle. The Director leverages AI and automation to optimize upskilling processes, improve enablement operations, and deliver measurable training impacts.
Highlights
- Lead design and continuous improvement of onboarding and development programs for sales and client care teams.
- Collaborate with Product Management, Marketing, and Revenue Operations to align training with product launches and business processes.
- Utilize AI and automation tools to streamline enablement functions and personalize learning experiences.
- Develop data-driven certification and competency programs to measure skill retention and training adoption.
- Manage and grow a high-performing enablement team skilled in instructional design, content development, and learning technologies.
- Require 10+ years experience in SaaS-based B2B training, 8+ years leading enablement teams, and a bachelor's degree.
- Experience integrating generative AI and automation into training workflows and managing enterprise LMS or enablement platforms.
- Familiarity with tools such as Captivate, Camtasia, RISE, and ideally Salesforce, Gong, and Highspot.
- Proven ability to influence across organizational levels and understand client care and professional services roles supporting customer retention.
- Flexible hybrid work requiring periodic onsite presence in Morrisville, NC headquarters.
Director, Revenue Enablement Full Description
Director, Revenue Enablement
Are you looking for a high energy, strategic, and fast-paced position as a Director, Revenue Enablement? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!
For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.
WHAT CAN RELIAS OFFER YOU?
- Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
- Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
- Active Employee Resource Groups open to all employees!
- Comprehensive onboarding program – a great introduction to our company, customers and culture!
- Growth and career advancement opportunities!
- 20%+ annual employee promotion and transfer rate
- Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
- Professional development gained from conference attendance and participation in organizations like NC Tech
- Onsite 321 Coffee Shop providing free coffee and pastries to employees
SUMMARY:
The Director of Revenue Enablement is responsible for the development and execution of the training and enablement strategy for Relias’ Sales and Client Care teams. This role oversees the creation and delivery of tools, content, collateral, and training programs that drive incremental productivity across Sales Reps, Sales Engineers, Business Development Representatives, and Client Success, Professional Services and Support functions. The Director must have a strong understanding of B2B buying processes and how each customer-facing role aligns its activities to support the full customer lifecycle—from acquisition to renewal and expansion.
In addition to deep enablement expertise, the ideal candidate brings a forward-thinking mindset with a strong grasp of how generative AI and automation can enhance both the upskilling of frontline teams and the internal operations of the enablement function. This role will lead efforts to reduce manual processes, implement scalable learning technologies, measure adoption and training impact, and identify skill gaps across the organization. A strong understanding of how client support, client success and professional service teams contribute to the customer experience is essential, as is the ability to align enablement efforts to both sales and service excellence.
WHAT YOU’LL BE DOING:
• Leading the design, execution, and continuous improvement of onboarding and ongoing development programs for Sales and Client Care teams, ensuring they are modern, scalable, and aligned to role-specific competencies.
• Collaborating with Product Managment, Product Marketing, Revenue Technology and Revenue Operations to streamline business practices across the organization, design, develop and deploy training and collateral that are timely, actionable, and aligned with evolving messaging, product launches, processes and go-to-market motions.
• Coaching and empowering front-line managers as enablement partners, equipping them with AI-informed tools and resources to drive consistent learning and team performance.
• Developing and implementing a comprehensive, role-based skill development framework, in partnership with L&D and Sales/Client Care leadership, for all levels of the organization—individual contributors, managers, and leaders—with a focus on measurable outcomes.
• Evaluating and evolving the operational performance of the enablement function, using technology (AI/automation) to streamline processes, automate content delivery, reduce manual tasks, scale training delivery with limited headcount and reduce administrative overhead.
• Partnering with Data & Analytics teams to build dashboards and insights that track the absorption and adoption of training content, identify knowledge gaps, and inform future program development.
• Designing and managing a data-driven Certification and Competency program (e.g., Manager Coaching, Product-specific), leveraging analytics to assess adoption, engagement, and skill retention across the field and support organizations.
• Attracting, retaining, and developing a high-performing enablement team with skillsets that include instructional design, content development, learning technology, and AI enablement tools.
• Leveraging enablement platforms and AI-powered systems to manage assets, measure consumption and effectiveness, and deliver personalized learning experiences at scale.
• Owning the planning and execution of high-impact events such as Sales Kickoffs, Manager Summits, and role-specific learning initiatives—infused with innovative formats, automation, and engaging delivery.
• Staying abreast of advancements in AI, learning tech, and enablement trends, proactively integrating modern tools and practices that upskill teams and support strategic growth.
• Coaching and empowering front-line managers as enablement partners, equipping them with AI-informed tools and resources to drive consistent learning and team performance.
• Developing and implementing a comprehensive, role-based skill development framework, in partnership with L&D and Sales/Client Care leadership, for all levels of the organization—individual contributors, managers, and leaders—with a focus on measurable outcomes.
• Evaluating and evolving the operational performance of the enablement function, using technology (AI/automation) to streamline processes, automate content delivery, reduce manual tasks, scale training delivery with limited headcount and reduce administrative overhead.
• Partnering with Data & Analytics teams to build dashboards and insights that track the absorption and adoption of training content, identify knowledge gaps, and inform future program development.
• Designing and managing a data-driven Certification and Competency program (e.g., Manager Coaching, Product-specific), leveraging analytics to assess adoption, engagement, and skill retention across the field and support organizations.
• Attracting, retaining, and developing a high-performing enablement team with skillsets that include instructional design, content development, learning technology, and AI enablement tools.
• Leveraging enablement platforms and AI-powered systems to manage assets, measure consumption and effectiveness, and deliver personalized learning experiences at scale.
• Owning the planning and execution of high-impact events such as Sales Kickoffs, Manager Summits, and role-specific learning initiatives—infused with innovative formats, automation, and engaging delivery.
• Staying abreast of advancements in AI, learning tech, and enablement trends, proactively integrating modern tools and practices that upskill teams and support strategic growth.
YOU’VE GOT WHAT IT TAKES IF YOU HAVE/ARE:
• 10+ years of experience designing, developing, and delivering high-impact training and enablement programs in a SaaS-based, B2B, multi-product sales environment, ideally within high-growth or fast-paced organizations.
• 8+ years of experience leading enablement teams, with a proven track record of building scalable learning strategies using modern instructional design methodologies and cross-functional collaboration.
• 8+ years of experience leading enablement teams, with a proven track record of building scalable learning strategies using modern instructional design methodologies and cross-functional collaboration.
• Bachelors' Degree
• Demonstrated experience integrating technology and automation, including generative AI tools, into training workflows to drive efficiency, reduce manual tasks, and enhance learning personalization.
• Experience building data-informed programs with strong measurement frameworks to assess adoption, skill development, and business impact.
• Familiarity with customer success, client care, or professional services organizations and how they contribute to client retention and growth.
• Hands-on experience with a variety of learning and content development tools such as Captivate, Camtasia, RISE, or equivalent platforms in addition to new AI entrants on the market.
• Experience working with an enterprise-grade Learning Management System (LMS) and/or enablement platform to manage, distribute, and track training content and performance.
• Proven ability to present and influence across all levels of the organization—from sales reps and client care agents to VPs and executive leadership—tailoring enablement strategy to audience and business goals.
• Demonstrated experience integrating technology and automation, including generative AI tools, into training workflows to drive efficiency, reduce manual tasks, and enhance learning personalization.
• Experience building data-informed programs with strong measurement frameworks to assess adoption, skill development, and business impact.
• Familiarity with customer success, client care, or professional services organizations and how they contribute to client retention and growth.
• Hands-on experience with a variety of learning and content development tools such as Captivate, Camtasia, RISE, or equivalent platforms in addition to new AI entrants on the market.
• Experience working with an enterprise-grade Learning Management System (LMS) and/or enablement platform to manage, distribute, and track training content and performance.
• Proven ability to present and influence across all levels of the organization—from sales reps and client care agents to VPs and executive leadership—tailoring enablement strategy to audience and business goals.
IT WOULD BE IDEAL IF YOU HAVE:
• Experience with Salesforce, Gong, Highspot
Relias is an Equal Opportunity Employer and a Drug-Free workplace
IN OFFICE REQUIREMENT:
Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 40 days/quarter.
Company: Relias LLC | Job ID: 281561
Date: Jul 21, 2025
Location: Morrisville, NC, US, 27560
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