Director Student Success & Career Services

Director Student Success & Career Services

Please see Special Instructions for more details.

Syracuse University is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students and community members. Women, military veterans, individuals with disabilities, and members of other traditionally underrepresented groups are encouraged to apply. Syracuse University is an equal opportunity employer, as well as a federal contractor required to take affirmative action on behalf of protected veterans.

 Posting Details 

Job #  | 042092
Department Code  | 22402-2202
Department  | Falk College
Job Title  | Director Student Success & Career Services
Location  | Syracuse, NY
Pay Range  | $87,500 - $100,000
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S5
FLSA Status  | Exempt
Hours  | Standard University business hours.

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Campus  | Syracuse, NY
Unionized Position Code  | Not Applicable

Job Description  | The Director of Student Success and Career Services serves as a leader within the Falk College of Sport, responsible for advancing an integrated strategy for academic advising, student support, and career development. The Director guides efforts that elevate student achievement, persistence, and post-graduate readiness across innovative and interdisciplinary disciplines, including sport management, sport analytics, esports, exercise science, and nutrition/nutrition science. This role acts as a strategic resource to faculty, department chairs, and senior administrators, contributing expertise in data-informed decision-making, inclusive student engagement, and high-impact practices. The Director plays a critical role in shaping the college’s long-term vision for student success by fostering a culture of collaboration, belonging, and career readiness in sport and health-related education.

Education and Experience  | Master’s degree: 7+ years of progressive experience in academic advising, student support, or career development. Experience at an R1 institution preferred. Experience developing programs or partnerships in sport management, esports, or health sciences; familiarity with advising and career systems (e.g., Orange Success, EAB, Handshake); knowledge of labor trends and student engagement strategies.

Skills and Knowledge  | Demonstrated expertise in holistic, equity-focused academic advising strategies. Proven ability to lead teams, implement strategic initiatives, and assess outcomes using data. Outstanding interpersonal, communication, and problem-solving skills.

Responsibilities  | Oversee academic advising and student success initiatives that promote retention, achievement, and leadership development. Provide strategic oversight and management of the Peer Advisor Program and Student Leadership Council, aligning them with broader mentorship and engagement strategies. Foster proactive, relationship-based advising grounded in inclusion, mentorship, and student empowerment. Lead strategic career development initiatives including employer partnerships, internship development, experiential learning opportunities and alumni engagement. Expand student access to professional experiences and employment pipelines in sport, health, and wellness industries. Develop and implement a unified vision for undergraduate student success and career development aligned with college priorities. Promote innovation in advising, student support models, and career preparation across sport and health-related disciplines. Lead and manage professional staff across advising, career services, and student support units. Cultivate a collaborative, inclusive culture focused on student outcomes and staff development. Create and deliver professional development training for staff and faculty advisors. Use institutional data and national benchmarks to evaluate program effectiveness and drive continuous improvement. Monitor retention, persistence and probation trends and provide reports and insights to college leadership and key stakeholders.

Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable

Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/110332
Job Posting Date  | 07/25/2025
Application Deadline  |
Full Consideration By  |
Job Category  | Staff

Message to Applicants  | Syracuse University is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students and community members. Women, military veterans, individuals with disabilities, and members of other traditionally underrepresented groups are encouraged to apply. Syracuse University is an equal opportunity employer, as well as a federal contractor required to take affirmative action on behalf of protected veterans.

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