Fayetteville State University
Student Services Specialist
🇺🇸 Fayetteville, NC
🕑 Full-Time
💰 $34K - $44K
💻 Academic Advising
🗓️ December 13th, 2025
Edtech.com's Summary
- Provide financial aid counseling and customer service to students and the community.
- Advise students on the financial aid application process and determine eligibility for federal, state, and institutional aid.
- Ensure compliance with Federal, State, and Institutional financial aid regulations.
- Administer financial aid funds for undergraduate, graduate, and doctoral students, overseeing programs totaling over $70 million annually.
- Must have knowledge of Federal and State Financial Aid Regulations and strong interpersonal and communication skills.
- Required education: Bachelor’s degree or equivalent combination of training and experience from accredited institutions.
- Preferred one year of financial aid or related administrative experience involving public contact and policy interpretation.
- Department: Financial Aid.
- Salary range: $33,540 to $43,941 annually.
- Emphasis on teamwork, organization, and ability to work with minimal supervision.
Student Services Specialist Full Description
Student Services Specialist Bookmark this Posting Print Preview | Apply for this Job
| Position Title: | Student Services Specialist |
|---|---|
| Working Title: | Student Services Specialist |
| Position Number: | 000106 |
| Full-time or Part-time: | Full Time |
| Time Limited Position: | No |
| Number of Vacancies: | 1 |
| Department: | Financial Aid |
| Posting Number: | 0402593 |
| SHRA/EHRA: | SHRA |
| Job Category: | Professional |
| Hiring Range: | $33,540.00 -$43,941.00 |
| Overall Position Competency: | Journey |
| Primary Purpose of the Organization: | The Office of Scholarships and Financial Aid purpose is to provide financial assistance to students, who, without financial assistance, would be unable to begin or continue one’s college education. Also, to provide financial assistance in an equitable manner, using scholarships, grants, loans and part time employment funded by federal, state and institutional resources. The mission of the Office of Financial Aid is to ensure that no student who can benefit from a Fayetteville State University education be denied that opportunity due to insufficient finances. The Office of Financial Aid administers a comprehensive array of programs (need and merit-based) to over 6,000 undergraduate, graduate, and doctoral students annually, committing and disbursing over $70 million dollars per year. In addition to administering all federal, state, and institutional financial aid funds for Fayetteville State University undergraduates, graduate students and doctoral students, the Office is responsible for receiving and monitoring all Title IV, state and institutional resources in a fiduciary manner. Additionally, this position determines eligibility to ensure compliance on the Federal, State, and Institutional levels. Seeks |
| Primary Purpose of the Position: | To provide exemplary financial aid counseling and customer service skills to students and the community. To advise students of the total financial aid application process in determining federal, state, and institutional eligibility. |
| Minimum Education and Experience Requirements: | Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. |
| Knowledge skills and abilities: | Must have knowledge of Federal and State Financial Aid Regulations; must display excellent interpersonal and communication skills. Organized, efficient, team player, able to follow directions with minimal supervision. |
| Preferred Qualifications: | Graduation from a four-year college or university and one year of financial aid and/or general administrative experience involving public contact, oral and written communication, and the interpretation of program policy and procedures preferably in the field of teaching, student services, or a related educational capacity. |
| Special Instructions to Applicants: | |
| Notice to Applicants: | Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.” Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission. |
| Closing Date: | 01/04/2026 |
| Open Until Filled: | No |
| Other Information: | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. |
| EEO Statement: | This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable). Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds. |
| Veteran's Statement: | Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings. |
| Quick Link | https://jobs.uncfsu.edu/postings/28042 |
Required fields are indicated with an asterisk (*).
- *
How many years of experience do you have working within financial aid?
(Open Ended Question)
- *
Please describe your knowledge of Federal and State Financial Aid Regulations.
(Open Ended Question)
- Cover Letter
- Resume/Curriculum Vitae
Optional Documents
- Other Document
- Fayetteville State University
- 1200 Murchison Road
- Fayetteville, NC 28301
.
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