End User Computing Spec II

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $46K - $53K

💻 Information Technology

🗓️ June 20th, 2025

Edtech.com's Summary

The Office of Health Affairs is hiring an End User Computing Spec II. This role involves configuring, installing, monitoring, and maintaining desktop software, hardware, and mobile devices, providing Tier-1 support for telephony, audio-visual, and network services, and Tier-2 support for applications and computing devices related to clinical, educational, and research functions.

Highlights

Configure, install, and maintain desktops, printers, scanners, mobile, and specialty computing devices
Provide Tier-1 support for telephony, network, and audio-visual services
Deliver Tier-2 hardware and operating system support, including troubleshooting and diagnostics
Support enterprise and unit-level applications for clinical, educational, research, and administrative purposes
Document job processes in service management systems and assist customers with hardware/software usage
Required qualifications: Associate’s degree plus two years of relevant experience or high school diploma plus four years of relevant experience
Preferred knowledge of Windows or Mac OS X, network troubleshooting (LAN/wireless), and hardware repair
Experience with enterprise environments (10,000+ devices) and academic health centers/clinical care preferred
Salary range from $46,000 to $53,000, commensurate with experience
Must be able to lift equipment up to 30 pounds individually and travel within Florida; considered Essential Personnel