Endpoint Engineer (00072)

Endpoint Engineer (00072)

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Working Title  | Endpoint Engineer (00072)
Role Title  | Info Technology Specialist II
Role Code  | 39112-SW
FLSA  | Exempt
Pay Band  | 05
Position Number  | 29000072
Agency  | Brightpoint Community College
Division  | Brightpoint Community College (Div)
Work Location  | Chesterfield - 041
Hiring Range  | $75,000 - $85,000
Emergency/Essential Personnel  | No
EEO Category  | C-Technician
Full Time or Part Time  | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-  |
Does this position have a bilingual or multilingual skill requirement or preference?  | No
Work Schedule  | 8am-5pm, Monday – Friday, as needed
Sensitive Position  | No

Job Description  | Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia’s 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College’s mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.

Brightpoint Community College is seeking qualified applicants for the position of Endpoint Engineer to provide engineering support for the College’s Microsoft Windows and Office 365 environments. This role will provide Tier 2 and 3 technical support, assistance, troubleshooting, repair, installation, testing, and maintenance of software, hardware, and peripherals for computer labs, and staff and faculty computers. The incumbent will perform intermediate to moderately advanced duties supporting desktop hardware and software, with an emphasis on the automated deployment of security-related software and complex desktop applications.

Responsibilities include coordinating and maintaining large-scale enterprise desktop software deployments, including antivirus updates, application and OS patches, and hotfixes. Additional duties include testing and upgrading commercial and custom software, application repackaging, PC image creation, daily image maintenance, validation, and scripting.

This position requires strong collaboration with the Client Services team and college stakeholders, making communication and teamwork essential. Broad technical knowledge is needed, with an emphasis on software. The role requires independent problem-solving within established procedures and includes writing procedures, white papers, and documentation.

The role will also provide day-to-day desktop security analysis through technical reviews, scans, risk assessments, and reporting, and contributions to the development of college-wide security policies. Periodic assignments will include research and testing of emerging technologies.

Special Assignments  | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications  | Extensive knowledge of personal computers, operating systems, peripheral devices, and desktop computer applications, including Windows current versions, Windows Server current versions and Microsoft M365. Comprehensive working knowledge of network technologies and supporting applications, including MS Active Directory, Microsoft Exchange, and Microsoft System Center Configuration Manager and Microsoft Intune in a multi-protocol, multi-platform TCP/IP environment. Working knowledge of local area networks, including Telecommunications Protocol/Internet Protocol (TCP/IP) and its application in a large WAN/LAN environment. Working knowledge of Microsoft SQL Server administration and troubleshooting procedures. Working knowledge of deploying Windows updates through Microsoft WSUS or Microsoft System Center Configuration Manager SUP and Microsoft Intune and JAMF. Working knowledge of Microsoft Windows latest versions client and server operating systems and supporting applications in a TCP/IP environment. Ability to install, troubleshoot, and repair desktop computers, operating systems, and peripheral devices, including replacement of memory modules, disk drives, and motherboards. Ability to install, configure, and troubleshoot Microsoft Office latest versions, Microsoft Outlook, and other software in a LAN/WAN environment. Ability to handle multiple tasks simultaneously while meeting day-to-day needs and periodic deadlines. Ability to communicate effectively at a technical and also end-user level both orally and in writing. Advanced knowledge of the Microsoft Windows Registry, Microsoft Group Policy Management, and Windows Security. Advanced knowledge of software and patch deployment utilizing Microsoft System Center Configuration Manager. Advanced knowledge of enterprise antivirus program and management. Advanced knowledge of operating system deployment utilizing Microsoft Deployment Toolkit, Microsoft, System Center Configuration Manager, or Windows Deployment Services. Working knowledge of scripting languages including PowerShell. Ability to read and understand technical manuals, procedural documentation, and OEM technical guides. Proven ability to conduct research into complex technical issues and products as required. Ability to work independently and to prioritize and execute complex technical and administrative tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment.

Additional Considerations  | College Degree in Information Systems or equivalent combination of education, training and experience that provides the requisite knowledge, skills and experience
Experience in installation, maintenance and testing of twisted pair Ethernet wiring and connections.
Security + certification or equivalent.
Experience working with desktop/server virtualization technology.
Operation of a State Vehicle  | No
Supervises Employees  | No
Required Travel  | As needed

 Posting Detail Information 

Posting Number  | CLS_3902P
Recruitment Type  | General Public - G
Number of Vacancies  | 1
Position End Date (if temporary)  |
Job Open Date  | 07/22/2025
Job Close Date  | 08/12/2025
Open Until Filled  |
Agency Website  | https://www.brightpoint.edu
Contact Name  | Shelby Duncan
Email  | sduncan@brightpoint.edu

Phone Number  |
Special Instructions to Applicants  | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information  |
Background Check Statement Disclaimer  | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/

EEO Statement  | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement  | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement  | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting  | https://jobs.vccs.edu/postings/86918

Supplemental Questions

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Applicant Documents