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edtech.com
Savannah College of Art and Design logo

Savannah College of Art and Design

Technology Specialist I

🇺🇸 Atlanta, GA

🕑 Full-Time

💰 TBD

💻 Information Technology

🗓️ July 23rd, 2025

Edtech.com's Summary

SCAD Atlanta is hiring a Technology Specialist I to provide technical support for Apple and Windows hardware and software, as well as audio and video equipment used across the university. The role involves troubleshooting, documenting procedures, maintaining computer asset inventory, supporting network services, and assisting with on-site audiovisual events.

Highlights
  • Support Apple and Windows-based applications, operating systems, and hardware.
  • Troubleshoot and repair technical issues; document procedures and completed work.
  • Assist with network services, emails, internet access, and classroom audiovisual equipment.
  • Perform software and hardware installations or upgrades.
  • Maintain computer asset inventory for assigned areas and provide on-site support for events.
  • Proficiency with current Microsoft and Apple OS software, hardware for Mac and PC, and iOS devices preferred.
  • Minimum qualifications include a Bachelor’s degree (preferably in a computer-related field), two years of relevant experience or training, and reliable transportation.
  • Preferred qualifications include basic networking knowledge.
  • Required certifications: Valid driver’s license, CompTIA A+ and Network+ certifications.
  • Travel required 10–20% and occasional support for events outside regular hours.

Technology Specialist I Full Description

As a technology specialist I, you will provide support for Apple or Windows-based applications and operating systems. You will document procedures and completed work, troubleshoot and repair issues, and assist with various network services, emails, and internet access. Additionally, you will support classroom audiovisual equipment, perform software and hardware installations or upgrades, and maintain the computer asset inventory for assigned areas. You will also offer on-site support for various weekly events.

The ideal candidate can transport monitors and central processing units between offices and other locations. The candidate is willing to attend internal and external training workshops and demonstrates the ability to support audio/video events outside of regular business hours on an occasional basis.

Minimum qualifications:  
  • Bachelor's degree, preferably in a computer-related discipline
  • Two years of relevant professional experience or training
  • Proficient with supporting Apple and Windows hardware and software
  • Possession of a reliable transportation method

Preferred qualifications: 
  • Experience with current Microsoft and Apple OS software, current hardware for Mac and PC, and iOS mobile devices
  • Basic networking

Certificates, licenses, and registrations: 
  • Valid driver’s license
  • CompTIA A+ and Network+ certifications
 
Travel required: 
  • 10–20%

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings. 
ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. 

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