Edtech.com's Summary

Arizona State University is hiring an Engagement Officer for the W. P. Carey School of Business, Office of Advancement. The role involves managing alumni engagement data, administering online platforms such as Hivebrite, and coordinating virtual and in-person alumni events to strengthen connections within a global alumni network while supporting data-driven engagement strategies.

Highlights

Maintain and update alumni engagement data across multiple platforms.
Administer the W. P. Carey alumni engagement platform, including content management and technical troubleshooting.
Develop and manage reports and dashboards to analyze engagement trends and opportunities.
Collaborate with Advancement and Marketing/Communications teams to create engaging online content.
Plan and support virtual engagement initiatives like webinars, networking, and digital campaigns.
Provide support for in-person and hybrid events, including attendance tracking and communications.
Experience with CRM systems such as Salesforce and alumni engagement tools like Hivebrite, Graduway, or Anthology is desired.
Familiarity with virtual meeting tools like Zoom or Microsoft Teams and proficiency in Microsoft Office Suite is required.
Bachelor's degree and five years of relevant experience, or equivalent combination of experience and training, required.
Salary ranges from $50,000 to $60,000 annually, depending on experience.

Engagement Officer Full Description

Job Profile:Development Analyst 3

Job Family:Development

Time Type:Full time

Max Pay - Depends on experience:$60,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Identifies and cultivates relationships with priority donors and prospects, develops and implements fundraising plans, and works collaboratively with other staff to meet predetermined fundraising goals.

Job Description:

The W. P. Carey School of Business, Office of Advancement, is seeking a detail-oriented and tech-savvy Engagement Officer to support strategic alumni engagement initiatives. Under general supervision, this individual will be responsible for tracking and reporting alumni engagement metrics, managing online engagement platforms such as Hivebrite, and coordinating virtual programming and communications that foster meaningful alumni connections.

This position plays a key role in supporting the advancement team's data-driven approach to engagement strategy and in strengthening the school's ability to reach, involve, and serve a global alumni network. The ideal candidate is organized, analytical, and motivated to use technology and insights to improve outreach and engagement outcomes.

Position Salary Range:

$50,000 - $60,000; Depends on experience

Essential Duties:

Maintain and update alumni engagement data across platforms; track participation in events, volunteer programs, digital engagement, and more.
Serve as administrator for the W. P. Carey alumni engagement platform (e.g., Hivebrite), including content management, user engagement, analytics, and technical troubleshooting.
Develop and manage reports and dashboards that provide insights into engagement activity, trends, and opportunities.
Collaborate with Advancement and Marketing/Communications teams to create and publish content that drives alumni involvement across online channels.
Plan and support virtual alumni engagement initiatives, including webinars, networking sessions, digital campaigns, and community-building events.
Monitor and assess performance of online initiatives and recommend improvements to enhance reach and impact.
Support execution of in-person and hybrid events by helping track attendance, sending communications, and managing data follow-up.
Provide technical and administrative support for email campaigns, registration platforms, and survey tools.
Assist in managing engagement-related inquiries and ensuring a positive experience for alumni users and volunteers.
Work closely with W. P. Carey Alumni Engagement team members to support overall alumni engagement goals and reporting needs.
Perform other duties as assigned to support the mission of the W. P. Carey Office of Advancement Alumni Engagement team.

Desired Qualifications:

Experience with data management, CRM systems (e.g., Salesforce), or alumni engagement platforms (e.g., Hivebrite, Graduway, Anthology).
Familiarity with event platforms and virtual meeting tools such as Zoom or Microsoft Teams.
Demonstrated ability to create data reports and analyze engagement trends.
Strong organizational and project management skills, with attention to detail.
Excellent written and verbal communication skills.
Experience supporting engagement or communication initiatives in a university or nonprofit setting.
Ability to manage multiple projects simultaneously and meet deadlines.
Collaborative mindset and comfort working in a cross-functional team.
Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint and Outlook.
Flexibility to work occasional evenings and weekends to support events.

Working Environment:

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, walking. Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching, lifting and pushing objects of varying weights up to 25 pounds. Ability to effectively communicate to perform essential duties. Flexibility required for some evening or weekend work in support of virtual or live events.

Department Statement:

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 23,000 students and 120,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes Inclusive Excellence and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.

W. P. Carey prides itself on being a place "where business is personal." Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We're proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

All we do at ASU is guided and inspired by the University Charter, which reads:

ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.

The W. P. Carey School of Business continually strives to foster a welcoming environment.

Driving Requirement:Driving is not required for this position.

Location:Campus: Tempe

Funding:No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$14729.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Original Job Description