Old Dominion University is hiring an Enrollment Counselor to serve as the primary contact for prospective ODUGlobal students from initial engagement through class start. The Counselor supports students by using a consultative sales approach to guide them through their educational and professional goals, facilitating their progress in the enrollment process, and collaborating with various university departments to ensure a smooth enrollment and transition experience.
Highlights
- Primary point of contact for prospective ODUGlobal students throughout the enrollment funnel.
- Uses consultative sales framework to assist students in exploring educational and professional goals.
- Drives conversion of inquiries to applicants, admits to confirmations, and confirmations to class starts.
- Collaborates with admissions, financial aid, registrar, and academic departments.
- Requires proficiency with Microsoft Office, CRM systems, instant messaging, email, and web conferencing.
- Experience in student services and enrollment coordination, preferably in higher education.
- Strong oral and written communication, organizational, analytical, and problem-solving skills needed.
- Position is remote, full-time, classified, with a salary range between $45,000 and $51,560.
- Requires managing student information responsibly and providing personalized guidance to non-traditional students.
- This is a restricted, one-year appointment involving a traditional 40-hour work week.