Touro University
Overview:
TUW is seeking a motivated, bright, and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-focused, team-oriented, student-centric, and have strong communication and listening skills.
PLEASE NOTE: TUW is rapidly growing. If you are seeking a STABLE employment opportunity, TUW is considering candidates with a background in sales and/or postsecondary admissions ONLY.
Touro University Worldwide (TUW) is a 100% online, non-profit universityâaccredited by the WASC Senior College and University Commission, and is part of the Touro University System. Our institution has a strong reputation and a long heritage of academic stabilityâestablished by Touro College in the 1960s. TUW is an online degree granting academic institution--offering bachelor, master, and doctoral degree programs. Visit www.tuw.edu to learn more.
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Join the Touro University Worldwide team and enjoy the benefits our employees loveâclick the link below to learn more! https://www.tuw.edu/wp-content/uploads/Benefits-at-a-Glance.pdf
Responsibilities:
Engage and serve as primary point of contact for inquiring students
· Conduct phone, chat, and emailed-based communication with prospective students
· Deliver program information and answer student questions
· Maintain effective follow-up strategies
· Identify and guide well-suited students through the admissions process: inquiry to enrollment
· Interdepartmental cooperation: Registrar, Educational Advising, Financial Aid, etc.
· Report to the Director of Enrollment Counseling
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Successful Enrollment Advisors possess the following knowledge, skills, and qualities:
· Effective communication, both written and verbal
· Excellent phone skills
· Student-focused customer service
· Excellent organizational Skills
· Proficient with all Microsoft applications
· Trainable: accepts and implements coaching and feedback
· Comfortable being measured on enrollment targets and performance metrics
· High integrity and ethical conduct
· Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.
· Efficient time management and prioritization skills
· Positive Attitude
· Accountable and Responsible
Qualifications:
Bachelorâs degree (preferred but not required)
· 1+ years of Admissions and/or Sales experience
Maximum Salary: USD $57,850.00/Yr.
Minimum Salary: USD $55,000.00/Yr.
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