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Touro University

Enrollment Counselor

🇺🇸 Los Alamitos, CA 🕑 Full-Time 💰 $55K - $58K 💻 Enrollment 🗓️ August 5th, 2026
WASC

Edtech.com's Summary

Touro University California is hiring an Enrollment Counselor. This role involves engaging prospective students through phone, chat, and email to provide program information, guide them through the admissions process, maintain follow-up strategies, and collaborate with internal departments to support enrollment goals.

Highlights
  • Serve as the primary contact for prospective students via phone, chat, and email communication
  • Provide program information and answer student questions effectively
  • Maintain consistent follow-up with prospective students to support enrollment
  • Guide students through the admissions process from inquiry to enrollment
  • Collaborate with departments such as Registrar, Educational Advising, and Financial Aid
  • Report directly to the Director of Enrollment Counseling
  • Required skills include effective written and verbal communication, excellent phone skills, strong organizational abilities, proficiency with Microsoft applications, and ability to meet enrollment targets
  • Qualifications include a Bachelor’s degree preferred and at least 1 year of admissions or sales experience
  • Compensation range is USD $55,000 to $57,850 annually

Enrollment Counselor Full Description

Overview:

TUW is seeking a motivated, bright, and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-focused, team-oriented, student-centric, and have strong communication and listening skills.

PLEASE NOTE: TUW is rapidly growing. If you are seeking a STABLE employment opportunity, TUW is considering candidates with a background in sales and/or postsecondary admissions ONLY.

Touro University Worldwide (TUW) is a 100% online, non-profit university—accredited by the WASC Senior College and University Commission, and is part of the Touro University System. Our institution has a strong reputation and a long heritage of academic stability—established by Touro College in the 1960s. TUW is an online degree granting academic institution--offering bachelor, master, and doctoral degree programs. Visit www.tuw.edu to learn more.

 

Join the Touro University Worldwide team and enjoy the benefits our employees love—click the link below to learn more! https://www.tuw.edu/wp-content/uploads/Benefits-at-a-Glance.pdf

Responsibilities:

Engage and serve as primary point of contact for inquiring students

· Conduct phone, chat, and emailed-based communication with prospective students

· Deliver program information and answer student questions

· Maintain effective follow-up strategies

· Identify and guide well-suited students through the admissions process: inquiry to enrollment

· Interdepartmental cooperation: Registrar, Educational Advising, Financial Aid, etc.

· Report to the Director of Enrollment Counseling

 

Successful Enrollment Advisors possess the following knowledge, skills, and qualities:

· Effective communication, both written and verbal

· Excellent phone skills

· Student-focused customer service

· Excellent organizational Skills

· Proficient with all Microsoft applications

· Trainable: accepts and implements coaching and feedback

· Comfortable being measured on enrollment targets and performance metrics

· High integrity and ethical conduct

· Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.

· Efficient time management and prioritization skills

· Positive Attitude

· Accountable and Responsible

Qualifications:

Bachelor’s degree (preferred but not required)

· 1+ years of Admissions and/or Sales experience

Maximum Salary: USD $57,850.00/Yr.

Minimum Salary: USD $55,000.00/Yr.