Troy University
Enrollment Manager/Recruiter
🇺🇸 Dothan, AL
🕑 Full-Time
💰 TBD
💻 Enrollment
🗓️ July 2nd, 2025
Edtech.com's Summary
Troy University is hiring an Enrollment Manager/Recruiter. The role involves engaging prospective students from initial inquiry through enrollment by using information, software, and procedures. The Enrollment Manager/Recruiter plans and conducts recruitment activities, assists with admissions counseling, and collaborates with Student Services to ensure smooth enrollment processes.
Highlights
- Manage recruitment activities including community college visits, outreach, and lead development.
- Engage prospective students via in-person appointments, phone, text, and email communications.
- Collaborate with admissions, recruiting, and student services teams to support student enrollment and retention.
- Maintain inventory of recruitment collateral and communicate academic program updates.
- Assist prospective and admitted students with enrollment requirements, registration, transfer credit evaluations, and financial aid information.
- Document communications and archive academic documents related to admissions.
- Utilize software tools effectively for recruitment and tracking purposes.
- Minimum qualifications: Bachelor’s degree and at least one year of professional experience in college admissions or student recruitment.
- Preferred qualifications: Master’s degree and experience in higher education environment, especially with Troy University procedures.
- Position requires excellent interpersonal, oral, and written communication skills and may involve occasional driving and working evenings/weekends.
Enrollment Manager/Recruiter Full Description
Enrollment Manager/Recruiter
Posting Number | SF2338P
Position Title | Enrollment Manager/Recruiter
Position Type | Professional/Salaried
Department | Admissions - Dothan
Division | Student Services and Administration
Campus | Dothan
Work Status | Full-Time (FT)
Temporary | No
Location | Dothan - D01
Job Summary
The Enrollment Manager/Recruiter utilizes information, software, and procedures effectively to engage with prospective students from first inquiry to enrollment in Troy University. The Enrollment Manager/Recruiter assists in attracting and enrolling, students by one-on-one admissions counseling, in-person appointments, phone calls, texts, and emails. The Enrollment Manager/Recruiter collaborate with individuals related to recruiting, enrolling, and retaining students. This position will also work collaboratively with Student Services Team Leaders/ASAs to assure timely and efficient movement of prospects from application through enrollment.
· Proposes, plans, and schedules general recruitment activities and community outreach, involving such activities as community college visits, external material distribution, data mining and development of hot leads for recruiters to pursue,
· Establishes and maintains effective internal and external working relationships
· Maintains proper inventory of current collateral.Communicates to other teams, updated information on academic programs and educational opportunities reported through university leadership
· Provides direction and guidance to ensure compliance with university policies and procedures.
· Monitors and communicates curriculum and program changesAssists prospects with information related to enrollment requirements, program content and other areas of the university as necessary;
· Assists walk-in prospective students/applicants and field phone calls from prospective students/applicants
· Works closely with admitted students to get them to enroll in class
· Assists Student Services with registration of prospective students· Ensures prospective students receive unofficial/official evaluations of transfer credits· Assists students with Financial Aid information/missing documents from FA packageThis position will document communication with prospects to include the archival of academic documents pertinent to the admissions process, and other duties as assigned.
Must have excellent interpersonal, oral, and written communication skills.
Minimum Qualifications
1. Bachelor’s degree from an accredited university
2. Minimum of one year of professional work experience in college admissions and/or experience in recruitment and retaining students
3. Excellent interpersonal, oral and written communication skills
Preferred Qualifications
Master’s degree from an accredited university. Experience in a higher education environment and knowledge of Troy University student service procedures are a plus to be considered for this position.
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | Driving may be necessary but is not a primary responsibility
Work Hours | TBD by office. Must be able to work evenings and weekends when required.
List any hazardous conditions or physical demands required by this position | Sitting at a desk and looking at a computer screen for numerous hours in a day. Traveling in a vehicle to events and recruiting.
Does this position have supervisory responsibility? | No
Posting Date | 06/04/2025
Closing Date |
Open Until Filled | No
Special Instructions to Applicants |
Quick Link | https://www.troyuniversityjobs.com/postings/44309
Position Title | Enrollment Manager/Recruiter
Position Type | Professional/Salaried
Department | Admissions - Dothan
Division | Student Services and Administration
Campus | Dothan
Work Status | Full-Time (FT)
Temporary | No
Location | Dothan - D01
Job Summary
The Enrollment Manager/Recruiter utilizes information, software, and procedures effectively to engage with prospective students from first inquiry to enrollment in Troy University. The Enrollment Manager/Recruiter assists in attracting and enrolling, students by one-on-one admissions counseling, in-person appointments, phone calls, texts, and emails. The Enrollment Manager/Recruiter collaborate with individuals related to recruiting, enrolling, and retaining students. This position will also work collaboratively with Student Services Team Leaders/ASAs to assure timely and efficient movement of prospects from application through enrollment.
· Proposes, plans, and schedules general recruitment activities and community outreach, involving such activities as community college visits, external material distribution, data mining and development of hot leads for recruiters to pursue,
· Establishes and maintains effective internal and external working relationships
· Maintains proper inventory of current collateral.Communicates to other teams, updated information on academic programs and educational opportunities reported through university leadership
· Provides direction and guidance to ensure compliance with university policies and procedures.
· Monitors and communicates curriculum and program changesAssists prospects with information related to enrollment requirements, program content and other areas of the university as necessary;
· Assists walk-in prospective students/applicants and field phone calls from prospective students/applicants
· Works closely with admitted students to get them to enroll in class
· Assists Student Services with registration of prospective students· Ensures prospective students receive unofficial/official evaluations of transfer credits· Assists students with Financial Aid information/missing documents from FA packageThis position will document communication with prospects to include the archival of academic documents pertinent to the admissions process, and other duties as assigned.
Must have excellent interpersonal, oral, and written communication skills.
Minimum Qualifications
1. Bachelor’s degree from an accredited university
2. Minimum of one year of professional work experience in college admissions and/or experience in recruitment and retaining students
3. Excellent interpersonal, oral and written communication skills
Preferred Qualifications
Master’s degree from an accredited university. Experience in a higher education environment and knowledge of Troy University student service procedures are a plus to be considered for this position.
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | Driving may be necessary but is not a primary responsibility
Work Hours | TBD by office. Must be able to work evenings and weekends when required.
List any hazardous conditions or physical demands required by this position | Sitting at a desk and looking at a computer screen for numerous hours in a day. Traveling in a vehicle to events and recruiting.
Does this position have supervisory responsibility? | No
Posting Date | 06/04/2025
Closing Date |
Open Until Filled | No
Special Instructions to Applicants |
Quick Link | https://www.troyuniversityjobs.com/postings/44309
Reference Letters
Reference Letters
Solicit References Through the System? | Yes
Last Day a Reference Provider Can Submit Reference |
Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.
Last Day a Reference Provider Can Submit Reference |
Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Troy University employment website (www.troyuniversityjobs.com)
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
- Please specify:
(Open Ended Question) - * Regarding your current employment status, please select one of the following:
- Not a current Troy University employee
- Current part-time Troy employee (including adjunct faculty)
- Current full-time Troy employee - initial appraisal period complete
- Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
- * Do you have a Bachelor's degree from an accredited university?
- Yes
- No
- * Do you have a minimum of one year of professional work experience in college admissions and/or experience in recruitment and retaining students?
- Yes
- No
Applicant Documents
Required Documents
- Resume
- Cover Letter
- List of References
- Unofficial Transcript 1
Optional Documents
- Letter of Reference 1
- Employment is contingent upon a satisfactory background check.
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.
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