Edtech.com's Summary

Computer Task Group, Inc is hiring an Epic Clinical eLearning Instructional Designer. The role involves designing, developing, and delivering training programs focused on Epic Patient Access and Revenue Cycle applications, collaborating closely with IT teams and end users to ensure training accuracy and effectiveness.

Highlights

Design and develop comprehensive training curricula and materials for Epic Patient Access and Revenue Cycle workflows.
Serve as subject matter expert on Epic Patient Access and Revenue Cycle modules, collaborating with IT and application analysts.
Plan educational activities using instructional design models and adult learning theory.
Deliver instructional sessions and manage classroom training logistics, including using LMS for enrollment and completion tracking.
Maintain documentation and training project records accurately and organize resources on SharePoint and network drives.
Require proven experience as an Epic-certified Principal Trainer or Instructional Designer focusing on Patient Access and Revenue Cycle modules.
Proficient in eLearning authoring tools and instructional design methodologies with strong communication and project management skills.
Experience building and maintaining Epic training environments and test data is necessary.
Prefer candidates with Epic certifications and healthcare IT or clinical training experience.
Contract position offering $70 to $80 per hour plus a competitive benefits package.

Epic Clinical eLearning Instructional Designer Full Description

Description:

Job Description: Epic Patient Access & Revenue Cycle Instructional Designer Contractor

Position Overview
CTG seeks an experienced contractor to design, develop, and deliver high-quality training programs for Epic’s Patient Access and Revenue Cycle applications. The ideal candidate will combine deep expertise in Epic Patient Access and Revenue Cycle workflows with strong instructional design skills to create engaging, effective learning experiences for end users and trainers.

Key Responsibilities

Instructional Design & Curriculum Development
- Design and develop comprehensive training curricula and instructional materials tailored to Epic Patient Access and Revenue Cycle workflows, ensuring alignment with organizational needs and adult learning principles
- Develop and maintain scenario-based learning experiences, knowledge checks, and competency assessments to reinforce learning objectives
Epic System Expertise
- Collaborate with Information Technology teams to determine educational requirements for new and existing applications
- Serve as a subject matter expert on Epic Patient Access and Revenue Cycle modules
- Collaborate with application analysts, build teams, and end users to ensure training content accurately reflects system workflows and best practices
- Completes assessments as required for new systems implementations
- Confers with management and other staff to determine technological and instructional resource requirements for new systems implementations
Planning & Development
- Plans and develops educational activities and instructional materials for highly technical computer/information technology projects based on
  assessed needs and/or departmental goals/strategic plan
  (i.e. Epic)
- Structures eLearning/ILT lesson plans/teaching materials to reflect the needs and/or participation of diverse groups.
- Incorporates knowledge of adult learning theory and practices into educational program design.
- Expertly applies Instructional Systems Design Model to frame specific curricula to meet identified learning and performance requirements/needs.
- Edits courseware for form, function, and grammar.
- Oversees and coordinates the development and preparation of teaching and visual aids, instructional materials, and reference materials
  appropriate to support courses and specific program objectives.
- Evaluates the effectiveness of training and development programs and uses relevant evaluation date to revise or recommend changes in
  instruction or delivery methods
Demonstrates effective teaching skills and class
management
- Acts as instructor for courses as needed to maintain definitive, best practice delivery and presentation skills.
- Designs, plans, implements, evaluates, monitors successful delivery of educational programs within areas of responsibility.
- Assures appropriate staffing for classes within areas of responsibility.
- Utilizes LMS to input enrollment and completion activities. Assures documentation is accurate & maintained.
- Reviews end user surveys and solicits feedback to maintain a positive learning environment in the classrooms.
- Ensures availability of all necessary training materials.
- Identifies potential training gaps/issues and works with the other training team members to resolve.
- Posts all pertinent documentation on SharePoint and X drive in an organized manner that serves the entire team
Completes special assignments or projects to meet
Departmental needs. Demonstrates initiative by seeking
additional assignments.
- Maintains historical records on all active projects.
- Maintains and can easily retrieve status reports on all active projects.
- Documentation is consistent and concise. It reflects critical data and justification for priorities.
- Participates in the development, implementation, and maintenance of policies, objectives, and both short and long term planning for instructor-led and web-based training issues.

Qualifications

Required Experience & Skills
- Proven experience as an Epic-certified Principal Trainer or Instructional Designer with a focus on Patient Access and Revenue Cycle modules
- Strong background in instructional design, including curriculum development, eLearning authoring tools, and adult learning theory
- Ability to design and deliver engaging, effective training for a variety of audiences, including end users and trainers
- Experience building and maintaining Epic training environments and test data
- Excellent communication, collaboration, and project management skills
Preferred Credentials
- Epic certifications in relevant Patient Access and Revenue Cycle applications
- Experience in healthcare IT or clinical training environments

Location & Duration
This is a contract position with flexible location options, including remote work. The contract duration will be determined based on project needs.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Dallas Bell at Dallas.Bell@ctg.com. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $70.00/hour to $80.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About Us:

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Original Job Description

Description:

Job Description: Epic Patient Access & Revenue Cycle Instructional Designer Contractor

Key Responsibilities

Instructional Design & Curriculum Development
- Design and develop comprehensive training curricula and instructional materials tailored to Epic Patient Access and Revenue Cycle workflows, ensuring alignment with organizational needs and adult learning principles
- Develop and maintain scenario-based learning experiences, knowledge checks, and competency assessments to reinforce learning objectives
Epic System Expertise
- Collaborate with Information Technology teams to determine educational requirements for new and existing applications
- Serve as a subject matter expert on Epic Patient Access and Revenue Cycle modules
- Collaborate with application analysts, build teams, and end users to ensure training content accurately reflects system workflows and best practices
- Completes assessments as required for new systems implementations
- Confers with management and other staff to determine technological and instructional resource requirements for new systems implementations
Planning & Development
- Plans and develops educational activities and instructional materials for highly technical computer/information technology projects based on
  assessed needs and/or departmental goals/strategic plan
  (i.e. Epic)
- Structures eLearning/ILT lesson plans/teaching materials to reflect the needs and/or participation of diverse groups.
- Incorporates knowledge of adult learning theory and practices into educational program design.
- Expertly applies Instructional Systems Design Model to frame specific curricula to meet identified learning and performance requirements/needs.
- Edits courseware for form, function, and grammar.
- Oversees and coordinates the development and preparation of teaching and visual aids, instructional materials, and reference materials
  appropriate to support courses and specific program objectives.
- Evaluates the effectiveness of training and development programs and uses relevant evaluation date to revise or recommend changes in
  instruction or delivery methods
Demonstrates effective teaching skills and class
management
- Acts as instructor for courses as needed to maintain definitive, best practice delivery and presentation skills.
- Designs, plans, implements, evaluates, monitors successful delivery of educational programs within areas of responsibility.
- Assures appropriate staffing for classes within areas of responsibility.
- Utilizes LMS to input enrollment and completion activities. Assures documentation is accurate & maintained.
- Reviews end user surveys and solicits feedback to maintain a positive learning environment in the classrooms.
- Ensures availability of all necessary training materials.
- Identifies potential training gaps/issues and works with the other training team members to resolve.
- Posts all pertinent documentation on SharePoint and X drive in an organized manner that serves the entire team
Completes special assignments or projects to meet
Departmental needs. Demonstrates initiative by seeking
additional assignments.
- Maintains historical records on all active projects.
- Maintains and can easily retrieve status reports on all active projects.
- Documentation is consistent and concise. It reflects critical data and justification for priorities.
- Participates in the development, implementation, and maintenance of policies, objectives, and both short and long term planning for instructor-led and web-based training issues.

Qualifications

Required Experience & Skills
- Proven experience as an Epic-certified Principal Trainer or Instructional Designer with a focus on Patient Access and Revenue Cycle modules
- Strong background in instructional design, including curriculum development, eLearning authoring tools, and adult learning theory
- Ability to design and deliver engaging, effective training for a variety of audiences, including end users and trainers
- Experience building and maintaining Epic training environments and test data
- Excellent communication, collaboration, and project management skills
Preferred Credentials
- Epic certifications in relevant Patient Access and Revenue Cycle applications
- Experience in healthcare IT or clinical training environments

Location & Duration
This is a contract position with flexible location options, including remote work. The contract duration will be determined based on project needs.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

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Epic Clinical eLearning Instructional Designer

Edtech.com's Summary

Epic Clinical eLearning Instructional Designer Full Description

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