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Quest Diagnostics

Epic Principal Trainer (Cadence, Prelude, Patient Access)

🇺🇸 Hybrid - Secaucus, New Jersey 🕑 Full-Time 💰 TBD 💻 Learning & Development 🗓️ September 21st, 2026

Edtech.com's Summary

Quest Diagnostics is hiring a Principal Trainer for Epic applications including Cadence, Prelude, and Patient Access. The role involves developing and maintaining role-based training programs, creating instructional materials, collaborating with trainers and subject matter experts, supporting training environments, and managing multiple training projects.

Highlights
  • Develop and maintain role-based training content and instructional materials using various software tools.
  • Maintain policy and procedure documentation related to training.
  • Incorporate feedback to improve training programs and provide participant support.
  • Assist in building and testing training environments and troubleshoot issues.
  • Co-facilitate classroom instruction and train additional trainers and end users on technical topics.
  • Bachelor’s Degree or equivalent work experience required.
  • Active Epic Certification in Cadence, Prelude, or Patient Access is mandatory.
  • Preferred experience includes completion of three full-cycle Epic implementations and relevant Epic training courses.
  • Travel requirement is approximately 25%, about one week per month.
  • Work schedule is full-time with a hybrid model of three days on-site and two remote or fully remote based on location criteria.

Epic Principal Trainer (Cadence, Prelude, Patient Access) Full Description

Epic Principal Trainer (Cadence, Prelude, Patient Access)

Secaucus, NJ, United States

Job Description
This is hybrid opportunity (3 days in-office & 2 days remote) out of either our Secaucus, NJ or Schaumburg, IL office. This role may also be remote if location criteria for hybrid are not met.

The Principal trainer (PT) work with the training manager, application coordinators, and application managers to develop and maintain the training program for the roles in their application.  PTs for applications that train clinicians also work with specialty champions.

Responsibilities
  • Developing role-based training content, independently or with team members, using a variety of software programs, tools, and application
  • Designing, developing, and maintaining instructional materials
  • Maintaining policy and procedure documentation
  • Incorporating feedback from others into existing training and training administration procedures
  • Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions
  • Assisting with building and testing training environments and providing support and troubleshooting issues
  • Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercise as needed
  • Preparing training lessons, printing materials and setting up the training room and environment prior to training session
  • Presenting information verbally and in writing in clear and easy to understand manner
  • Following up with trainees outside of classroom to offer additional support
  • Training and credentialing additional classroom trainers as needed
  • Training staff and end users by teaching technical topics as needed
  • Managing project by prioritizing projects and by creating and adhering to timeliness

Qualifications
Required Education:
  • Bachelor’s Degree or equivalent work experience

Required Licenses and Certifications
  • Active Epic Certification in Cadence, Prelude, or Patient Access (Required)

Preferred: 
  • Professional experience and completion of 3 full-cycle implementations (Preferred)
  • Application fundamentals classes at Epic
  • TED100: Overview of Training for Training Managers
  • Additional required and recommended classes and training tracks

Work Requirements
  • Travel Required - 25% (About +/- one week a month)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Job Info
  • Job Identification
  • 63964
  • Job Category
  • Software Engineering
  • Posting Date
  • 07/22/2026, 01:18 AM
  • Job Schedule
  • Full time
  • Job Shift
  • Day
  • Locations
  •  500 Plaza Dr, Secaucus, NJ, 07094, US
  • Workplace
  • On-site 3 days/week
  • Regular or Temporary
  • Regular
  • Weekly Working Hours
  • 40.00
  • AIP Target %
  • 5