Edtech.com's Summary

VRC Investigations is hiring a Learning Program Designer who will develop and deliver educational content to employees, clients, and customers in the insurance industry. The role involves designing courses, managing the Learning Management System (LMS) and webinar platforms, collaborating with subject matter experts, and ensuring compliance with Continuing Education program requirements.

Highlights

Create and design engaging online learning modules, webinars, and blended programs.
Manage and maintain LMS by uploading courses, monitoring activity, and troubleshooting.
Coordinate and support live webinar delivery and virtual events.
Collaborate with SMEs and stakeholders to align content with organizational goals.
Provide training and technical support on LMS and webinar platforms to employees and clients.
Use multimedia tools like Articulate, Captivate, or iSpring for content development.
Apply knowledge of SCORM, xAPI, and e-learning standards for course delivery.
Ensure compliance with state insurance Continuing Education (CE) rules and documentation requirements.
Manage multiple projects, generate progress reports, and maintain audit-ready records.
Benefit package includes medical, dental, vision, disability, paid vacation, and 401K/profit sharing; hourly wage paid bi-weekly based on experience.

Learning Program Designer Full Description

VRC Investigations is seeking a qualified Learning Program Designer with LMS experience. This position plays a critical role in the development and delivery of engaging educational content for our employees, clients, and customers in the insurance industry. This position supports the creation, implementation, and continuous improvement of training materials and programs across multiple platforms, including our Learning Management System (LMS) and webinar platform. Working closely with the subject matter experts and key stakeholders, the Learning Program Designer ensures that learning experiences align with the organization's goals and meet the needs of a diverse audience. This is a full-time, non-exempt position, reporting to the VP of SIU Compliance & CE.

The successful candidate will have related experience in the following areas:

Instructional design and course development for both in-person and online environments
Familiarity with Learning Management Systems (LMS), including course creation, uploading
content, and system management
Multimedia content development experience, including video editing and e-learning tools (e.g.,
Articulate, Captivate, or iSpring).
Ability to manage delivery of training through webinar platforms (e.g., Zoom) and coordinate
virtual events.
Project management skills with the ability to meet deadlines and manage multiple priorities
simultaneously.
Strong written and verbal communication skills for collaborating with cross-functional teams
and stakeholders.
Technically proficient with SCORM, xAPI, and other e-learning content standards (preferred)
Experience in customer service and relationship management with both internal and external
customers
Knowledge of the various states’ insurance CE rules and requirements for CE Providers
Broad knowledge of Microsoft Office applications, AI tools, LLM’s and other productivity
tools

Core Duties & Responsibilities:

1. Course Design and Development:

Create and design engaging online learning modules, webinars, and blended learning
programs
Collaborate with subject matter experts (SMEs) to develop course content that aligns
with organizational needs and goals
Ensure all content is accessible, visually appealing, and follows instructional design best
practices

2. LMS and Webinar Platform Management:

Manage and maintain the organization's Learning Management System (LMS) by
uploading courses, monitoring user activity, and troubleshooting issues
Coordinate and assist SME deliver live webinars and virtual events, ensuring seamless
technical execution and engaging participant experiences
Monitor course completion rates and generate reports to assess the effectiveness of the
training programs

3. Stakeholder Collaboration and Support:

Provide training and technical support to employees, supervisors, and clients on using
the LMS and webinar platforms
Work closely with other departments to ensure consistency and alignment in course
offerings across the organization
Collect and analyze course feedback to continuously improve the learning experience

4. Content and Process Improvement:

Stay current with emerging trends in instructional design and e-learning tools to
recommend improvements
Assist with the formatting and editorial review of course materials to ensure
grammatical and stylistic accuracy
Evaluate new technologies and strategies to enhance the learning experience for both
internal and external audiences

5. Customer Education and CE Programs:

Support the development and administration of Continuing Education (CE) programs
for licensed professionals
Maintain required documentation for CE courses and ensure compliance with state
regulations
Coordinate with HR and other department leaders to provide refresher and compliance
training programs

6. Project Management and Reporting:

Manage multiple instructional design projects simultaneously, ensuring all deadlines
are met with minimal oversight
Generate reports on training progress and learner performance and present findings to
key stakeholders
Maintain accurate records of attendance, assessments, and certifications to ensure
compliance and audit readiness

Benefits:
VRC offers medical, dental, vison, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan.

Compensation:
VRC employees are paid on a bi-weekly basis at an hourly wage based on commensurate with experience.
For more information and to apply online, please visit our web site located at www.vrcinvestigations.com

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Edtech.com's Summary

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