Executive Director of Enrollment Management

Edtech.com's Summary

University of South Carolina is hiring an Executive Director of Enrollment Management. This position leads enrollment, admissions, and financial aid functions to expand outreach and recruitment, develop and implement strategic enrollment plans, and foster relationships with schools and community partners to attract students across the USC Lancaster campus, including online enrollees.

Highlights

Direct and oversee enrollment, admissions, and financial aid functions aligned with the Strategic Enrollment Management Plan.
Develop, implement, and assess recruitment and enrollment strategies to meet campus goals.
Utilize data to establish enrollment targets, analyze patterns, and improve processes.
Supervise admissions and financial aid directors ensuring integrated operations and budget management.
Collaborate on strategic enrollment marketing, communication plans, and campus initiatives.
Maintain admission standards, identify process improvements, and leverage technology for communication and application efficiency.
Develop training programs for student workers focused on customer service excellence and coordinate recruitment events.
Required qualifications: Bachelor's degree in related field, 5+ years’ experience; Master's degree and 8+ years preferred.
Proficiency in Microsoft Office, student information systems, databases, spreadsheets, and experience with Salesforce CRM.
Salary range: $63,557 to $95,336, commensurate with qualifications; full-time, managerial level position with a standard work schedule Monday to Friday, 8:30 am to 5:00 pm.

Executive Director of Enrollment Management Full Description

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Please see Special Instructions for more details.

A completed application must include the following:

Completed application form
Cover Letter
Resume
Contact information - including a phone number and email address-for a minimum of three professional references.

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

Posting Details

Posting Summary

Logo
Posting Number	STA00213PO26
Job Family	Enrollment Management
Job Function	Admissions
USC Market Title	Director of Enrollment Management
Link to USC Market Title	https://uscjobs.sc.edu/titles/138295
Job Level	M2 - Managerial
Business Title (Internal Title)	Executive Director of Enrollment Management
Campus	Lancaster
Work County	Lancaster
College/Division	USC Lancaster College/Division Level
Department	USC Lancaster - Palmetto College
State Pay Range	G10
USC Market Range	MRH - $63,557 $79,446 $95,336
Anticipated Hiring Range	Salary commensurate with qualifications.
Location of Vacancy
Part/Full Time	Full Time
Hours per Week	37.5
Work Schedule	The standard work schedule will be Monday – Friday from 8:30am – 5:00pm. Must be willing to work a flexible schedule to meet the needs of the department.
Basis	12 months
Job Search Category	Student Services

About USC

About University of South Carolina	From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement	The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary	The Executive Director of Enrollment Management Services will provide strong, senior leadership in expanding the outreach and recruitment activities that are integral to the on-going development and implementation of a sound Strategic Enrollment Management Plan. This includes an appreciation for how to attract students to programs across the USC Lancaster Campus including those who prefer to enroll only in online offerings, by implementing efficient, well-coordinated internal processes and procedures but more importantly by ensuring strong and innovative relationships with schools and community partners.
Job Related Minimum Required Education and Experience	Requires a bachelor’s degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications	Masters degree in Student Services or related field and 8 years related experience. Demonstrable success overseeing an enrollment management team/operation. Ability to work with diverse student populations and maintain strict confidentiality related to student data. Demonstrated leadership and supervision skills. Demonstrated ability to design data-informed, comprehensive outreach / recruitment strategies as well as efficient internal enrollment processes. Proficiency in Microsoft Office applications, student information systems, databases, and spreadsheets. Experience working with Salesforce CRM
Knowledge/Skills/Abilities	Knowledge of state laws, rules, regulations, policies and procedures affecting the assigned areas. Project management experience. Initiative and excellent time management skills. High degree of self-motivation. Ability to function productively and independently. Excellent interpersonal skills and the ability to establish positive working relationships with diverse sectors of the Campus community. Strong management and planning skills as well as a high degree of attention to detail.

Job Duties

Job Duty	Direct, oversee and lead the enrollment, admissions and financial aid functions in developing outreach and recruitment initiatives that align with the Campus’ Strategic Enrollment Management Plan. Utilize data to establish enrollment targets and goals. Develop and utilize assessment tools to monitor enrollment outcomes. Analyze and track enrollment patterns.
Essential Function	Yes
Percentage of Time	30

Job Duty	Develop and implement recruitment and enrollment management strategies to enable the Campus to meet short and long term enrollment goals. Maintain ongoing analysis of enrollment reports and activities directed to achieve enrollment goals and revise as needed. Develop and utilize assessment tools to measure effectiveness of recruitment activities.
Essential Function	Yes
Percentage of Time	15

Job Duty	Develop and measure student learning outcomes related to Admissions and Enrollment Services activities. Summarize and report on data findings. Utilize the data to improve admissions and enrollment processes and procedures.
Essential Function	Yes
Percentage of Time	15

Job Duty	Supervise the Director of Admissions and the Director of Financial Aid ensuring that functional processes in these areas are well integrated into the Strategic Enrollment Management Plan and its implementation. Oversee a comprehensive outreach and recruitment cycle and the budgets for all functional areas.
Essential Function	Yes
Percentage of Time	15

Job Duty	Collaborate with the Public Information Director in the development, creation and execution of a strategic enrollment marketing and communication plan to include online and print publications as well as other marketing related materials. Collaborate with advising and retention to ensure a seamless transit for new students to advising and registration services. Collaborate with Academic Partnerships to support and promote campus initiatives through outreach and recruitment activities.
Essential Function	Yes
Percentage of Time	10

Job Duty	Maintain admissions standards, policies, and procedures. Identify process improvements and develop an implementation timeline. Leverage technology to enhance communication flow, prospect management, and the application process.
Essential Function	Yes
Percentage of Time	10

Job Duty	Develop a comprehensive training program for all admissions and enrollment management services for student workers focusing on delivering a positive customer (student) services experience. Direct the planning and coordination of on-campus recruitment events. Represents the campus at conferences, workshops, and other programs relevant to campus admissions
Essential Function	Yes
Percentage of Time	5

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive	No
Hazardous weather category	Essential

Posting Detail Information

Number of Vacancies	1
Desired Start Date	07/01/2026
Job Open Date	04/07/2026
Job Close Date
Open Until Filled	Yes
Special Instructions to Applicant	A completed application must include the following: Completed application form Cover Letter Resume Contact information – including a phone number and email address-for a minimum of three professional references. Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
Quicklink for Posting	https://uscjobs.sc.edu/postings/204453
EEO Statement	The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have at least a bachelor's degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No
* Please describe your managerial experience, including your management style and why it has been effective. Please respond in 200-250 words.
(Open Ended Question)
* Do you have at least a Masters degree in Student Services or related field and eight (8) years related experience?
- Yes
- No

Applicant Documents

Required Documents

Cover Letter
Resume
List of References and Contact Information

Optional Documents

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Original Job Description