Edtech.com's Summary

Concorde Career Colleges is hiring a Financial Aid Advisor. The advisor guides students and the families and others who influence their decisions through the financial aid process, awarding aid accurately under federal and state regulations and resolving funding barriers that could keep students from starting or continuing school. The advisor manages an assigned portfolio of students and works with Admissions, Student Services, and other departments to support starts, persistence, and graduation.

Highlights

Guide students from first contact through ongoing support, helping them secure financial aid and other funding and submit all required documentation.
Administer student financial aid accurately and promptly in accordance with federal and state regulations.
Educate students about federal aid borrower rights and responsibilities, completing the FAFSA (Free Application for Federal Student Aid), loan acceptance or denial, scholarships, and alternative funding options.
Identify underlying concerns and offer creative solutions that help students overcome barriers to starting or continuing school.
Partner with Admissions, Student Services, Education, Employment Services, and Accounting to improve show rates (the share of enrolled students who actually start), retention, and persistence.
Manage an assigned student portfolio, project upcoming starts accurately, and assess how likely students are to start, continue, and graduate.
Requires a high school diploma or GED and not being in default on any federal student loans while employed.
An associate degree in business, accounting, or a related field, three years of customer service or sales experience, and two years of financial aid experience are preferred.
Based in Grand Prairie, Texas, in a position that may be remote, hybrid, on campus, or on site to meet business needs.

Financial Aid Advisor Full Description

Overview

The Financial Aid Advisor guides students and their influencers through the financial aid process, administers aid accurately and in compliance with federal and state regulations, and resolves funding barriers that may affect enrollment or continued education. The role manages an assigned student portfolio, provides timely education and follow-up, and partners across departments to support student starts, persistence, graduation, and overall satisfaction.

Pay Range: $20-26

Location: Grand Prairie, TX

Responsibilities

Guide students from initial contact through ongoing support, helping them secure financial aid and other funding and submit all required documentation
Deliver a positive experience during every interaction by demonstrating compassion and composure and explaining the value of completing each next step on time
Identify underlying concerns and offer creative solutions that help students overcome barriers to starting or continuing school
Communicate the Company's value by connecting its benefits to the needs and priorities of students and their influencers, confirming understanding, and gaining agreement
Administer student financial aid accurately and promptly in accordance with federal and state regulations
Guide students and their influencers through the financial aid process by explaining required steps and clarifying their current status
Educate students about federal aid borrower rights and responsibilities, FAFSA completion, loan acceptance or denial, scholarships, and alternative funding options to resolve financing challenges
Partner proactively with Admissions, Student Services, Education, Employment Services, and Accounting to support student needs and improve show rates, retention, persistence, and overall satisfaction
Execute appropriate contact strategies, provide timely follow-up, and help students achieve required financial aid milestones
Manage an assigned portfolio of students using established tools and processes
Partner with Admissions Representatives and future students to assess individual circumstances and indicators, determine the likelihood of starting school, and project upcoming starts accurately
Collaborate with stakeholders to assess current student circumstances and indicators; assist with determining the likelihood of continuing education and graduating
Other duties as assigned

Qualifications

High School diploma or GED (required)
Associates degree in business, accounting or related field (preferred)
Three (3) years of experience in customer service or sales (preferred)
Two (2) years Financial Aid experience (preferred)
Must not be in default on any Federal Student Loans and must remain in good standing while employed (required)
Use standard software tools (e.g., Microsoft Word, Excel) at a beginner level
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to foster long-term relationships with stakeholders

Work Environment

This position is eligible for a remote, hybrid, on campus or an on site work location to meet business needs.
No travel required

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Financial Aid Advisor

Edtech.com's Summary

Financial Aid Advisor Full Description

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