Financial Aid Coordinator

🇺🇸 Austin, Texas 🕑 Full-Time 💰 TBD 💻 Financial Aid 🗓️ October 27th, 2026

Higher Ed Financial Aid Customer Service

Edtech.com's Summary

Concorde Career Colleges is hiring a Financial Aid Coordinator. The coordinator provides front-line administrative support for the financial aid department at Universal Technical Institute, greeting students, handling phones and mail, and entering data from financial aid forms. The work calls for patient, detail-oriented people who can follow established standards and procedures to produce precise, consistent results.

Highlights

Monitor student traffic for the Financial Aid Department and notify staff when students arrive for appointments.
Answer a busy multi-line phone system in a professional manner.
Send out the department's mailings, and date-stamp and distribute a large volume of incoming mail to the appropriate staff.
Check in new enrollments and create files for them, and enter data from FAFSAs (Free Application for Federal Student Aid forms) and other information as it comes in.
Requires a high school diploma or GED and one year of customer service experience, with excellent organizational skills, strong written and verbal communication, and basic Microsoft Office skills.
Previous multi-line telephone experience is a plus, and the position is onsite in Austin, Texas.

Financial Aid Coordinator Full Description

Overview

The Financial Aid Coordinator provides administrative support for Financial Aid at Universal Technical Institute, where we are driven to make a difference. This role is focused on producing high-quality, detailed work based on established standards, guidelines, and procedures.

The ideal candidate will have a high level of patience and a willingness to handle and complete one task at a time in order to create precise and consistent work output.

Responsibilities

Monitor student traffic for the Financial Aid Department.
Notify staff when students arrive for appointments
Answer busy multi-line phone system in a professional manner.
Send out all mailings for the Financial Aid Department and date stamp and disseminate large volume of mail to appropriate staff.
Check in new enrollments and create files for them.
Enter Data from FAFSAs and other information when presented.
Other duties as assigned.

Qualifications

Education / Experience

High school diploma or GED required
One year of customer service experience.
Previous multi-line telephone experience is a plus.

Skills

Must have excellent organizational skills and be very detail-oriented.
Strong communication skills verbal and written.
Excellent interpersonal skills
Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)

Work Environment