Financial Aid Liaison

Financial Aid Liaison

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Working Title  | Financial Aid Liaison
Role Title  | Education Support Spec III
Role Code  | 29144-SW
FLSA  | Nonexempt
Pay Band  | 04
Position Number  | 29700194
Agency  | Germanna Community College
Division  | Germanna Community College (Div)
Work Location  | Orange - 137
Hiring Range  | $59,189-$72,343
Emergency/Essential Personnel  | No
EEO Category  | B-Professional
Full Time or Part Time  | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-  |
Does this position have a bilingual or multilingual skill requirement or preference?  |
Work Schedule  | Monday-Thursday: 8am-5:30pm
Friday:8am-12pm (virtual)
Or as scheduled
Sensitive Position  | No

Job Description 
Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic and political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.

Germanna Community College is seeking a Financial Aid Liaison, specializing in Pell Grants. The FA Liaison is responsible for assisting Pell-eligible students throughout the financial aid process, ensuring they receive the necessary guidance to access and maintain their financial aid. This position focuses on providing personalized support, improving student retention, and enhancing financial literacy among Pell Grant recipients.

Responsibilities:
Financial Aid Counseling: Provide one-on-one counseling to Pell Grant-eligible students regarding the financial aid application process—including FAFSA completion, verification, and understanding award packages. Assist students in understanding Pell Grant eligibility requirements and how to maintain their aid. Work closely with admissions, records, bursar, and academic departments to facilitate a seamless student experience. Student Support and Retention: Monitor academic progress of Pell Grant recipients to ensure compliance with Satisfactory Academic Progress (SAP) standards. Develop and implement interventions for students at risk of losing financial aid eligibility due to academic or enrollment issues. Integrate into college early alert programs as a financial contact for flagged Pell students Collaborate with academic advisors as well as student services and academic areas to support student success initiatives. Participate or plan campus events such as orientation, open houses, and financial aid fairs Financial Literacy Education: Conduct workshops and seminars on financial literacy topics such as budgeting, debt management, and responsible borrowing (if applicable at the institution). Create and distribute educational materials to help students make informed financial decisions. Outreach and Communication: Serve as the primary point of contact for Pell Grant-related inquiries from students, parents, and campus staff. Engage community partners/organizations and generally widen the reach of financial aid dissemination in the college’s community Community outreach and connection with community partners, may include evenings and weekends Proactively reach out to eligible students who have not applied for financial aid or are facing challenges in the process. Compliance and Reporting: Comply with federal, state, and institutional regulations and policies. Maintain accurate records of student interactions, educational and outreach programs offered, as well as other assistance provided. Assist in preparing reports related to Pell Grant disbursement, usage, and student outcomes. Track College Pell Boost program budget and ensure appropriate recording of expenses Set measurable objectives based on local college needs and track progress throughout the year Follow guidance and requirements as disseminated by the VCCS Program Coordinator

Special Assignments 
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications 
The Financial Aid Liaison must have skills and abilities in the following areas: Knowledge of student barriers and current evidence-based solutions Experience working with diverse individuals and groups, including the ability to interact with faculty, staff, and the community Strong interpersonal skills and effective problem-solving skills Excellent customer service skills, including the ability to effectively follow up and follow through Knowledge of and sensitivity to the needs of individuals from underserved populations Demonstrated ability to communicate effectively, both orally and in writing and work effectively with multi-cultural populations that support diversity, cultural understanding and inclusion Demonstrated ability to prioritize and manage multiple tasks; work in a demanding, fast-paced environment with changing priorities; and adhere to required timelines meeting work priorities and objectives Demonstrated proficiency using Office 365, Google Suite, and related applications Demonstrated ability to work independently and in a team environment Desire to learn and grow as a professional Ability to track program outcomes, set measurable objectives, and work toward those targets Experience with or willingness to learn AI tools

Additional Considerations 
Demonstrated experience in higher education areas such as financial aid, academic/career coaching, or advising Creativity in building a new position Experience using tools such as EAB Navigate, PeopleSoft SIS, & Canvas
Operation of a State Vehicle  | No
Supervises Employees  | Yes
Required Travel  | Travel between campuses may be required

 Posting Detail Information 

Posting Number  | CLS_3867P
Recruitment Type  | General Public - G
Number of Vacancies  | 1
Position End Date (if temporary)  |
Job Open Date  | 07/09/2025
Job Close Date  | 07/23/2025
Open Until Filled  |
Agency Website  | www.germanna.edu
Contact Name  | Catra Godwin
Email  | cgodwin@germanna.edu
Phone Number  |

Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information 
Background Check Statement Disclaimer  | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/

EEO Statement 
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement  | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement  | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting  | https://jobs.vccs.edu/postings/86704