Rappahannock Community College
Financial Aid Outreach Technician
🇺🇸 Richmond County, VA
🕑 Full-Time
💰 $42K
💻 Financial Aid
🗓️ July 16th, 2025
Edtech.com's Summary
Rappahannock Community College is hiring a Financial Aid Outreach Technician. The role involves providing financial aid education, counseling, outreach, and support to students, especially those from economically disadvantaged backgrounds, including assistance with financial aid processes and training students, parents, faculty, and staff. The position requires conducting outreach during evenings and weekends and focuses on helping students manage financial aid warnings or suspensions.
Highlights
- Provide financial aid education, counseling, and outreach to students, parents, faculty, and staff
- Assist students on financial aid warning or suspension and help complete required forms
- Conduct trainings on financial aid processes targeting high school and college populations
- Focus on supporting students from historically economically disadvantaged areas within the 12-county service region
- Proficiency required in Microsoft Office Suite; knowledge of PeopleSoft Student Information System preferred
- Strong communication, presentation, analytical, and customer service skills needed
- Position is full-time, grant-funded through September 2028, with salary up to $42,000 commensurate with experience
- Must be able to work some evening and weekend hours for outreach activities
- Requires ability to work independently and keep meticulous records
- Reports to the Financial Aid Coordinator at the Warsaw campus
Financial Aid Outreach Technician Full Description
Financial Aid Outreach Technician
Please see Special Instructions for more details.
A FULLY completed VCCS employment application, resume and cover letter describing qualifications are required. Resumes will not substitute for a completed state application. Applications will only be accepted online through the VCCS application system and must be received on or before June 13, 2025.
Rappahannock Community College is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission as defined by law. Lack of English skills will not be a barrier to admission or participation. For more information about the employment application process, contact jobs@rappahannock.edu.
Rappahannock Community College is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission as defined by law. Lack of English skills will not be a barrier to admission or participation. For more information about the employment application process, contact jobs@rappahannock.edu.
Rappahannock Community College is an open-entry institution offering career and technical education (CTE) programs in the following areas of study (list general CTE categories, such as health sciences; construction; engineering; law enforcement, culinary arts, etc.) Due to high demand, some CTE programs offer admission based on selective criteria through a separate application process that is non‐discriminatory. These programs are: (Emergency Medical Technician, Paramedic I & II, Practical Nursing, Nurse Aide, Nursing, and Pre-Diagnostic Medical Sonography: Echocardiography Career Studies Certificate, and Diagnostic Medical Sonography: Echocardiography Specialization, AAS). For more information about the application process, please contact the admissions office at 804-758-6740.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Equal Opportunity Employer/Veterans/Disabled
Equal Opportunity Employer/Veterans/Disabled
Posting Details
Posting Summary
Working Title | Financial Aid Outreach Technician
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 278R0093
Agency | Rappahannock Community College
Division | Rappahannock Community College (Div)
Work Location | Richmond County - 159
Hiring Range | The anticipated salary range will be commensurate with experience and will not exceed $42,000.
Emergency/Essential Personnel | No
EEO Category | F-Admin Supp
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | To be determined. This position will require some outreach and education to be done in the evening and weekend hours.
Sensitive Position | No
Job Description
Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC’s annualized enrollment of 3,259 credit students in 2023-2024 and over 800 workforce and community development students are supported by over 120 full-time employees and 200 part-time/adjunct employees across two main campuses and four satellite sites.
RCC is a two-campus institution serving a rural 12-county area in the Chesapeake Bay region of Virginia, whose mission is to provide inclusive access to exceptional training and educational opportunities meeting the community’s needs and preparing individuals for success as learners, employees, and citizens.
The College desires candidates with a commitment to the community college mission. The successful candidate will be committed to academic excellence, continuous improvement through professional development, and creating a collegial environment of civility, collaboration, and open communication. The College strives for staff with expertise in best practices and innovative strategies that support teaching and learning and who are well connected to the communities we serve.
Are you someone who wants to help students achieve their educational and professional dreams?
RCC seeks applicants for the Financial Aid Outreach Technician position. This is a full-time, restricted classified position, currently grant-funded through September, 2028. Continuation of the position is contingent upon funding. RCC has an excellent benefits package, and the anticipated salary range will be commensurate with experience and will not exceed $42,000.
Reporting to the Financial Aid Coordinator, The Financial Aid Outreach Technician will provide financial aid education and outreach, financial aid counseling and information assistance, and help students who are on financial aid warning or suspension. The incumbent will plan and provide training on financial aid processes to high school students, college students, parents, faculty and staff. This position will provide accurate and complete information about all financial aid programs and veterans affairs benefits to interested students, parents, high school counselors, and other colleges and agencies, with a specific focus on helping students from historically economically disadvantaged parts of our service region. The incumbent will also review and assist students with completing required forms. This position is located on our Warsaw campus and will require some outreach and education to be done in the evening and weekend hours.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Customer service experience Ability to meet and assist the public Ability to monitor satisfactory academic performance and counsel and advise students Ability to keep meticulous records Ability to work independently Strong math and analytical skills Strong presentation and communication skills Proficiency in Microsoft Office Suite
Additional Considerations | Customer service and advising experience in a higher education setting Knowledge of and skills with using PeopleSoft Student Information System (SIS) Knowledge of financial aid processes
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | This position will require some outreach and education to be done in the evening and weekend hours.
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 278R0093
Agency | Rappahannock Community College
Division | Rappahannock Community College (Div)
Work Location | Richmond County - 159
Hiring Range | The anticipated salary range will be commensurate with experience and will not exceed $42,000.
Emergency/Essential Personnel | No
EEO Category | F-Admin Supp
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | To be determined. This position will require some outreach and education to be done in the evening and weekend hours.
Sensitive Position | No
Job Description
Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC’s annualized enrollment of 3,259 credit students in 2023-2024 and over 800 workforce and community development students are supported by over 120 full-time employees and 200 part-time/adjunct employees across two main campuses and four satellite sites.
RCC is a two-campus institution serving a rural 12-county area in the Chesapeake Bay region of Virginia, whose mission is to provide inclusive access to exceptional training and educational opportunities meeting the community’s needs and preparing individuals for success as learners, employees, and citizens.
The College desires candidates with a commitment to the community college mission. The successful candidate will be committed to academic excellence, continuous improvement through professional development, and creating a collegial environment of civility, collaboration, and open communication. The College strives for staff with expertise in best practices and innovative strategies that support teaching and learning and who are well connected to the communities we serve.
Are you someone who wants to help students achieve their educational and professional dreams?
RCC seeks applicants for the Financial Aid Outreach Technician position. This is a full-time, restricted classified position, currently grant-funded through September, 2028. Continuation of the position is contingent upon funding. RCC has an excellent benefits package, and the anticipated salary range will be commensurate with experience and will not exceed $42,000.
Reporting to the Financial Aid Coordinator, The Financial Aid Outreach Technician will provide financial aid education and outreach, financial aid counseling and information assistance, and help students who are on financial aid warning or suspension. The incumbent will plan and provide training on financial aid processes to high school students, college students, parents, faculty and staff. This position will provide accurate and complete information about all financial aid programs and veterans affairs benefits to interested students, parents, high school counselors, and other colleges and agencies, with a specific focus on helping students from historically economically disadvantaged parts of our service region. The incumbent will also review and assist students with completing required forms. This position is located on our Warsaw campus and will require some outreach and education to be done in the evening and weekend hours.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Customer service experience Ability to meet and assist the public Ability to monitor satisfactory academic performance and counsel and advise students Ability to keep meticulous records Ability to work independently Strong math and analytical skills Strong presentation and communication skills Proficiency in Microsoft Office Suite
Additional Considerations | Customer service and advising experience in a higher education setting Knowledge of and skills with using PeopleSoft Student Information System (SIS) Knowledge of financial aid processes
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | This position will require some outreach and education to be done in the evening and weekend hours.
Posting Detail Information
Posting Number | CLS_3805P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 05/30/2025
Job Close Date | 07/31/2025
Open Until Filled |
Agency Website | www.rappahannock.edu
Contact Name |
Email | jobs@rappahannock.edu
Phone Number
Special Instructions to Applicants | A FULLY completed VCCS employment application, resume and cover letter describing qualifications are required. Resumes will not substitute for a completed state application. Applications will only be accepted online through the VCCS application system and must be received on or before June 13, 2025.
Rappahannock Community College is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission as defined by law. Lack of English skills will not be a barrier to admission or participation. For more information about the employment application process, contact jobs@rappahannock.edu.
Rappahannock Community College is an open-entry institution offering career and technical education (CTE) programs in the following areas of study (list general CTE categories, such as health sciences; construction; engineering; law enforcement, culinary arts, etc.) Due to high demand, some CTE programs offer admission based on selective criteria through a separate application process that is non‐discriminatory. These programs are: (Emergency Medical Technician, Paramedic I & II, Practical Nursing, Nurse Aide, Nursing, and Pre-Diagnostic Medical Sonography: Echocardiography Career Studies Certificate, and Diagnostic Medical Sonography: Echocardiography Specialization, AAS). For more information about the application process, please contact the admissions office at 804-758-6740.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Equal Opportunity Employer/Veterans/Disabled
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/85573
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 05/30/2025
Job Close Date | 07/31/2025
Open Until Filled |
Agency Website | www.rappahannock.edu
Contact Name |
Email | jobs@rappahannock.edu
Phone Number
Special Instructions to Applicants | A FULLY completed VCCS employment application, resume and cover letter describing qualifications are required. Resumes will not substitute for a completed state application. Applications will only be accepted online through the VCCS application system and must be received on or before June 13, 2025.
Rappahannock Community College is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission as defined by law. Lack of English skills will not be a barrier to admission or participation. For more information about the employment application process, contact jobs@rappahannock.edu.
Rappahannock Community College is an open-entry institution offering career and technical education (CTE) programs in the following areas of study (list general CTE categories, such as health sciences; construction; engineering; law enforcement, culinary arts, etc.) Due to high demand, some CTE programs offer admission based on selective criteria through a separate application process that is non‐discriminatory. These programs are: (Emergency Medical Technician, Paramedic I & II, Practical Nursing, Nurse Aide, Nursing, and Pre-Diagnostic Medical Sonography: Echocardiography Career Studies Certificate, and Diagnostic Medical Sonography: Echocardiography Specialization, AAS). For more information about the application process, please contact the admissions office at 804-758-6740.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Equal Opportunity Employer/Veterans/Disabled
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/85573
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