Concorde Career Colleges, Inc. is hiring a Financial Aid Refund Coordinator. This role requires overseeing the accurate calculation and processing of financial aid refunds and ensuring compliance with Federal, State, and company policies. The coordinator must complete monthly reconciliations and maintain current knowledge of relevant regulations.
Highlights
Responsible for refund calculations for Federal Student Aid and institutional refunds.
Process necessary adjustments to student ledger cards and ensure timely refunds.
Maintain up-to-date knowledge of Federal and State financial aid regulations.
Experience with MS Office Suite required; Campus Nexus preferred.
HS Diploma or GED with three years' experience in financial aid or business office.
Intermediate proficiency in productivity software essential.
Competitive insurance coverage for employees and dependents.
Must not be in default on Federal Student Loans.
Financial Aid Refund Coordinator Full Description
Overview:
Financial Aid Refund Coordinator
The Financial Aid Refund Coordinator is responsible for accurately completing withdrawal calculations to include the return to Title IV funds and institutional refund calculations while maintaining compliance with all applicable Federal, State, accrediting and corporate standards. This position is responsible for processing required refunds within established time frames.
In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -
Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family for all eligible Concorde and UTI programs of study.
Flexible Time Off for Exempt Employees (FTO): Take time off as needed with no limit, no accrual, and full pay—just get approval in advance.
Accrued Vacation for Full-Time and Part-Time Non-Exempt Employees: Full-Time employees accrue 2 weeks of paid vacation per year and Part-Time employees accrue based on the number of hours worked each week. This is in addition to paid holidays and paid sick leave.
Retirement Matching: 50% match on the first 6% of your contributions after 90 days.
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby.
Competitive Insurance: Health, vision, and dental coverage for you and your dependents.
Pet Insurance: Competitive coverage for your furry family members through ASPCA.
Health Plan Enrollment: 30 days to choose your health plan with coverage starting after one full month of employment.
Explore more benefits here: UTI Benefits Responsibilities:
Principal Accountabilities & Deliverables
Complete calculations related to refunds of Federal Student Aid to the relevant Federal agencies for assigned campuses
Perform institutional withdrawal calculations for assigned campuses
Perform required adjustments to student ledger cards
Complete required refunds to relevant fund sources within federal guidelines
Complete monthly reconciliation to ensure calculations were completed for all students who withdraw
Attend trainings/meeting when relevant
Remain current with all applicable Federal, State, accrediting agency and company policy and procedures.
Other duties as assigned
Qualifications: Education/Experience
HS Diploma or GED and three (3) years' experience in a financial aid or business office (required)
Intermediate level proficiency with productivity software (MS Office Suite) (required)
Minimum of one (1) year of experience with Campus Nexus (preferred)
Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed (required)
Skills
Use multi-tasking skills, meet deadlines, and adapt smoothly to rapidly shifting work priorities and schedules
Analyze and complete required forms and documents
Work with accuracy and attention to detail
Actively look for ways to assist with employee's needs
Understand the implications of new information for both current and future problem-solving and decision-making
Be aware of others' reactions and understanding why they react as they do
Identify complex problems and reviewing related information to develop and evaluate options and implement solutions
Present ideas in a clear and compelling manner, both verbally and in written format
Exceptional listening and conflict resolution skills
Intermediate level presentation and training facilitation skills
Drive, and be accountable for, results in a fast-paced environment
Basic to Intermediate level proficiency with productivity software (MS Office), educational technology and administrative software, and other enterprise-level software (SharePoint, etc.)
Standard Abilities
Able and willing to:
Communicate, think, learn, and reason
Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
Safely ambulate and/or maneuver when on-site at Company locations
Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders
Work Environment
Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.