North Central College
Financial Aid Specialist
🇺🇸 Naperville, IL
🕑 Full-Time
💰 $18 - $19 per Hour
💻 Financial Aid
🗓️ September 25th, 2025
Edtech.com's Summary
- Provide customer service and guidance to current and prospective students and parents regarding financial aid.
- Perform administrative support tasks for the Office of Financial Aid, including document preparation and processing.
- Assist in supervising student workers and administer Federal Work Study program components.
- Handle sensitive and confidential information in compliance with college policies and regulations.
- Strong written and verbal communication skills required to maintain relationships with internal and external stakeholders.
- Must possess organizational skills, flexibility, and ability to prioritize multiple tasks independently.
- Requires proficiency in understanding college financial aid policies and administrative operations.
- Minimum qualifications include a high school diploma and at least one year of college-level office administration training, and two years of relevant administrative experience.
- Salary range is $18.00 - $19.00 per hour with a comprehensive benefits package including health insurance, retirement plan, tuition waiver, and paid time off.
- Reports to the Director of Financial Aid within the Enrollment Management and Marketing division, focused on serving students and college community members.
Financial Aid Specialist Full Description
Position Title | Financial Aid Specialist
Department | Financial Aid
Division | Enrollment Management and Marketing
Supervisor Title | Director of Financial Aid
Status | Full Time Regular
Salary Range | $18.00 - $19.00 / Hour
Position Summary | Provides processing and customer service assistance for the Office of Financial Aid to ensure that all students, staff, faculty, and community are well served and in a timely manner.
Description of Key Responsibilities | Provide positive customer service to current students, prospective students and parents and guiding them through the financial aid process. Provide general administrative support for the Office of Financial Aid. Assist student and parents with filling out necessary forms. Assist in the maintenance of student financial aid files. Prepare and process documents to be provided to internal offices/personnel, external entities, and correspondences with students. Handle complex and highly confidential material with the utmost attention to sensitivity and care, in accordance with College policy and applicable regulations. Assist in supervision of student workers. Oversees document processing for student aid files. Assist with administration of Federal Work Study. Perform other related duties as assigned.
OTHER KEY RESPONSIBILITIES Support the College’s mission, vision and values, and contribute to the advancement of the College’s Strategic Plan. Demonstrate a strong commitment to continuous quality improvement. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities.
Required Knowledge, Skills and Abilities | An individual in this position must possess the proficiency, wherewithal and knowledge of principles and processes for providing high-quality service to both internal and external constituents of the College. Strong written and verbal communications with proven ability to maintain collaborative relationships with internal and external constituents in order to provide support for the office and the students it serves required. Ability to quickly grasp knowledge of the College organization and operation, both administratively and academically, relating to financial aid. Ability to deal with several tasks and work with a large number of individuals concurrently, often without direct supervision. This requires a person who is well organized, detail oriented, flexible and able to effectively prioritize tasks.
Distinguishing Characteristics | The Financial Aid Specialist for the Office of Financial Aid must be able to interact with students, their families, and other internal and external college community members while continuously providing a high level of service and positive interaction.
The person in this position must also be knowledgeable about financial aid policies and processes, be well organized, detail oriented, possess the ability to effectively prioritize tasks and be flexible in regards to changing priorities and tasks as needed.
Education/Training | A high school diploma is required. The equivalent of at least one year of college level training in office administration tasks.
Experience | At least two years of experience in an administrative office environment, particularly one dealing directly with the public.
Licenses or Certifications |
Is This a Temporary Position? | No
Employment Conditions | An offer of employment is contingent upon successful completion of the College’s background screening process.
Number of Vacancies | 1
Close Date |
Open Until Filled | Yes
Additional Information | The pay offered to the selected candidate will be determined based on factors including (but not limited to) the candidate’s experience, qualifications, and training.
North Central College provides a comprehensive benefits package, which includes: All-inclusive medical, dental and vision group insurance Health and dependent care savings plans Employer-paid life, AD&D and disability group insurance 403(b) retirement plan with employer contributions Employee assistance plan resources Tuition waiver for full-time employees, spouse and dependent children Generous paid time off plans, including 3 weeks vacation to start 15 paid holidays per year, including 5 days during NCC Winter Break Free access to campus health center, fitness and athletic facilities, and library Employee discount program
- * Are you authorized to work in the US?
- YES
- NO
- * Will you now or in the future require sponsorship for work authorization?
- YES
- NO
- Resume
- Cover Letter/Letter of Interest
30 North Brainard Street, Naperville, IL 60540
630.637.5757
humanresources@hr.noctrl.edu.
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