Financial Support Counselor

🇺🇸 Omaha, NE 🕑 Full-Time 💰 $40 per Hour 💻 Financial Aid 🗓️ March 19th, 2026

Edtech.com's Summary

University of Nebraska Omaha is hiring a Financial Support Counselor. This role involves providing excellent customer service to current and prospective students and their families by conducting counseling on financial aid processes, eligibility, costs, and financial planning through multiple communication channels. The counselor also leads financial aid outreach and literacy efforts including group presentations.

Highlights

Provide financial aid counseling to students and parents on aid processes, eligibility, costs, and financial planning.
Deliver customer service via counseling appointments, phone, front counter, email, text, and social media.
Conduct internal and external financial aid outreach activities and financial literacy sessions with small and large groups.
Required education: Associate's Degree.
Required experience: One year in financial aid, higher education related experience, or customer service.
Reports to Assistant Director, Outreach and Support, within the Financial Support and Scholarship department.
Full-time position (100% FTE), standard Monday-Friday 8-5 schedule, no remote work option.
Hourly pay of $40,000 annual equivalent, non-exempt status.
Must pass a credit check as part of compliance requirements.
Primary customer base includes current and prospective students and their families.