Head of User, Access and Resource Services

🇺🇸 Buffalo, NY

🕑 Full-Time

💰 $79K - $89K

💻 Other

🗓️ September 29th, 2025

OCLC

Edtech.com's Summary

University at Buffalo is hiring a Head of User, Access and Resource Services. The role involves overseeing access services operations including user support, resource sharing, annex operations, preservation, and collection processing across multiple libraries. The position requires developing policies, evaluating services, and collaborating in committees to enhance access to both digital and physical library resources.

Highlights

Supervise and coordinate User, Access and Resource Services across three libraries and an annex.
Evaluate and recommend structural changes to services based on research and teaching needs.
Develop and implement goals and policies in coordination with Digital Strategies leadership.
Participate in collections and resource sharing committees locally and SUNY-wide.
Analyze data such as usage reports and lending statistics for decision-making support.
Manage group policies and provide guidance on library applications including ILLiad, RapidILL, and Alma Primo.
Collaborate on improvements via Alma Primo Executive Oversight and enhancement voting processes.
Require a master's degree in library and information science from an ALA-accredited institution or equivalent, plus relevant experience.
Experience with integrated library systems and resource-sharing platforms like Alma Resource Sharing, OCLC, RapidILL, and DOCLINE.
Salary range is $79,000 - $89,000 for a full-time, term appointment classified as Staff Associate.