Utah State University
HR Employment Representative I or II
🇺🇸 Logan, UT
🕑 Full-Time
💰 $44K
💻 Human Resources
🗓️ July 21st, 2025
Edtech.com's Summary
Utah State University is hiring an HR Employment Representative I or II. The role involves managing job advertising processes, administering the Applicant Tracking System, and providing customer service through the HR Solution Center, supporting employees, applicants, and university staff on a range of human resource topics.
Highlights
- Manage job advertising requests, coordinate departmental approvals, and handle invoicing and reconciliation.
- Administer the Applicant Tracking System by editing, approving job postings, and assisting users with navigation and troubleshooting.
- Provide HR support via phone, email, and in-person in the HR Solution Center, including assistance with HRIS, benefits, and employment verifications.
- Maintain Veterans Preference program and administer the USU Employee Discount webpage.
- Use Banner HRIS and iCIMS software, with proficiency in Microsoft Office Suite and Adobe Acrobat required.
- Minimum qualifications include one year professional office or HR experience for Representative I; two years HR experience or related education for Representative II.
- Preferred qualifications include Banner and iCIMS experience and technical writing skills.
- Starting salary begins at $43,760, commensurate with experience.
- Work includes handling sensitive and confidential personnel information professionally.
- Role requires effective oral and written communication and the ability to handle multiple interruptions while maintaining attention to detail.
HR Employment Representative I or II Full Description
Overview:
Come join our HR Team as a Human Resources Employment Representative (HR Representative I or II) for Utah State University!
Our Human Resources Employment Representatives answer questions, alleviate concerns, and solve problems via phone, email, and/or in-person, for employees, job applicants, staff, and administrators in areas of employment, Applicant Tracking System (ATS) and job advertising. In addition to employment, our representatives staff the HR Solution Center, which provides customer service on a full range of HR topics including benefits, HRIS, I-9's and employment verifications.
Our staff are dedicated to a positive customer experience and are empowered to engage employees so they can contribute their strongest personal talents to achieving the mission of the University. We support and encourage rather than judge, criticize, and critique. We believe in maintaining an open-minded approach to problem-solving, conflict management, and decision-making. Our staff members are team players who excel at building trusting relationships with customers and co-workers. We strive for a reputation of integrity. If you desire to work in such an environment and meet the qualifications, we welcome your application!
This position may be eligible for hybrid telework after the completion of a 6 month introductory period.
For full consideration please submit your application by 5pm on July 25, 2025. Responsibilities:
Job Advertising (50% of time)
- Request advertising for job postings through our advertising partner and coordinate approvals with the USU departments
- Complete invoicing and reconciliation for job advertising
- Run reports and analyze data on various methods of job advertising
ATS Administration and Reporting (20% of time)
- Research job related information and edit job advertisements in a consistent format.
- Approve job advertisements to be posted on jobs.usu.edu.
- Assist faculty and staff users in navigating the ATS website.
- Assist applicants with troubleshooting the ATS website.
Solution Center Representative (20% of time)
- Respond to telephone calls, emails, and walk-in customers to provide assistance with the Banner human resources information system (Banner HRIS), employment eligibility and status, benefits, etc. as a member of the HR Solution Center.
Additional Duties (10% of time)
- Maintain Veterans Preference program
- Administer the USU Employee Discount webpage
- Assist with collecting letters of recommendation for assigned faculty searches
- Additional duties as assigned
Qualifications:
Minimum Qualifications:
Minimum Qualifications:
- For HR Representative I:
- One year of experience in a professional office setting or human resources office is required.
- For HR Representative II:
- Two years of related Human Resources experience; or an associate degree/business administration certificate
- Proficient in Microsoft Office Suite
- Proficient in Adobe Acrobat
Preferred Qualifications:
- Experience with Banner and/or iCIMS
- Technical writing skills
- Experience with Human Resource functions
Knowledge, Skills, and Abilities:
- Human Resources Representatives must have the ability to act professionally when encountering customers who, at times, may be frustrated or upset.
- Ability to respond to requests and questions regarding personnel and payroll matters within identified parameters.
- Ability to communicate effectively, both orally and in writing.
- Ability to maintain the confidentiality of records and information.
- Ability to prepare routine administrative paperwork.
- Skilled in the use of personal computers and related software applications.
- Ability to analyze problems and develop creative solutions to complex human resource issues.
- Ability to work with great attention to detail.
- Ability to work on projects independently and as a part of a team.
- Ability to handle frequent interruptions while working on various projects.
- Routinely process highly confidential and sensitive personnel records in a professional and confidential manner.
Required Documents:
Along with the online application, please attach:
1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
Along with the online application, please attach:
1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
Please be prepared to answer the following questions: What is your ideal office culture?What strengths would you bring to this position?Describe your experience using Microsoft Office Suite.Please describe your experience with technical writing or editing documents.
**Document size may not exceed 10 MB.** Advertised Salary: Starting at $43,760 commensurate with experience ADA:
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. University Highlights:
Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.
USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.
Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.
Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.
*updated 07/2025 Notice of Non-discrimination:
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.
Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.
In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:
Matthew PinnerExecutive Director Civil Rights & Title IX Officematthew.pinner@usu.edu435-797-1266 | Old Main Rm. 401D1400 Old Main Hill, Logan, UT 84322 | Cody CarmichaelTitle IX Coordinator cody.carmichael@usu.edu435-797-1266 | Old Main Rm. 402D1400 Old Main Hill, Logan, UT 84322
For further information regarding non-discrimination, please visit crtix.usu.edu or contact:
U.S. Department of Education
Denver Regional Office
303-844-5695| OCR.Denver@ed.gov
U.S. Department of Education
Office of Assistant Secretary for Civil Rights
800-421-3481 | OCR@ed.gov
*updated 06/2025
Similar Jobs
HR Case Coordinator
Utah State University
🇺🇸 Logan, UT
Human Resources Associate - Benefits
Montana State University
🇺🇸 Bozeman, MT
Human Resources Coordinator
University of South Carolina
🇺🇸 Beaufort, SC
HR Business Partner
Cleveland State University
🇺🇸 Cleveland, OH
Associate Recruiter
IXL Learning
🇺🇸 Hybrid - Raleigh, NC
