University of North Texas
HRIS – Application Support Assistant (Non-Student Hourly)
🇺🇸 Denton, TX
🕑 Part-Time
💰 $25 per Hour
💻 Human Resources
🗓️ July 3rd, 2025
Edtech.com's Summary
University of North Texas System is hiring an HRIS Application Support Assistant. The role supports the HRIS team by managing administrative tasks, handling ServiceNow tickets, maintaining data spreadsheets, developing forms and presentations, and improving electronic processes while preparing standard operating procedures and managing communications.
Highlights
- Manage administrative duties and support HRIS team operations.
- Create and manage ServiceNow tickets, spreadsheets, forms, and presentations with high accuracy.
- Evaluate and recommend improvements for electronic processes.
- Prepare Standard Operating Procedure documents as required.
- Provide professional communication through the HRIS Outlook inbox.
- Required minimum qualifications: High school diploma or GED and three years of office, clerical, or HR experience.
- Strong verbal and written communication skills; basic computer and technical knowledge.
- Effective customer service and telephone etiquette skills.
- Position pays $25.00 per hour with a part-time schedule of three days per week, five hours per day (0.48 FTE).
- Supports the Human Resources Department within the UNT System Administration.
HRIS – Application Support Assistant (Non-Student Hourly) Full Description
Title: HRIS – Application Support Assistant (Non-Student Hourly)
Employee Classification: Non-Student Help - Hourly
Campus: University of North Texas - System Administration
Division: SYS-Human Resources
SubDivision-Department: SYS-Human Resources
Department: SYS-Human Resources-910600
Job Location: Denton
Salary: $25.00/ hour
FTE: .48
Retirement Eligibility:
About Us - Values Overview:
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Department Summary
The UNT System Human Resources Department is one department made of a team of teams that supports various constituencies and component institutions within our UNT System Enterprise while working together to achieve the vision of becoming an enterprise that is values-driven and customer-focused with an emphasis on excellence, curiosity, and innovation. There are exciting things on the horizon, and we are looking for experienced and innovative HR professionals to join our journey.
Position Overview
The HRIS team of the Human Resources Department within the University of North Texas System Administration is seeking a detail-oriented HRIS Application Support Assistant. This position supports the team by handling administrative tasks, managing ServiceNow tickets, maintaining spreadsheets, and creating forms and presentations. The role also involves evaluating and improving electronic processes, preparing standard operating procedures (SOPs), and providing timely, professional communication through the HRIS Outlook inbox.
Minimum Qualifications
The successful candidate will possess a High school diploma or GED; and a minimum of three years of general office, clerical, or human resource experience; or any equivalent combination of experience, education, and training which provides the following knowledge, skills and abilities:
Knowledge, Skills and Abilities
- Demonstrated verbal and oral communication skills.
- Considerable knowledge of modern office equipment, information and filing systems and procedures.
- Basic computer knowledge/technical skills.
- Demonstrated ability to manage difficult customer situations.
- Demonstrated knowledge of telephone etiquette.
- Ability to understand and follow oral and written instructions.
- Ability to communicate effectively and tactfully with the public, and to establish and maintain effective working relationships.
- Ability to maintain accurate detailed records.
- Knowledge of safety and security precautions appropriate to work performed.
Preferred Qualifications
Effective communication skills, good computer knowledge, and technical skills
Required License/Registration/Certifications
Job Duties:
% - Assist in managing administrative duties in the area. - (Essential)
% - Create Service Now request tickets, enter data in the spreadsheets, and develop forms and presentations, with attention to detail and high levels of accuracy. - (Essential)
% - Evaluate existing electronic processes and offer improvement recommendations. - (Essential)
% - Assist with managing HRIS Outlook inbox and communicate effectively with customers. - (Essential)
% - Prepare Standard Operating Procedure documents (SOP) as needed. - (Essential)
% - Perform additional responsibilities as needed - (Essential)
Physical Requirements:Communicating with others to exchange information.
Environmental Hazards:No adverse environmental conditions expected.
Work Schedule:Three days per week / 5 hours per day.
Driving University Vehicle:No
Security Sensitive:This is a Security Sensitive Position.
Special Instructions:Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits:For information regarding our Benefits, click here.
EEO Statement:
The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
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